ServiceNow Cloud Observability

lightstep.com
Observability & Monitoring
Weekend Project

Service Observability – Break down silos to resolve issues quickly across teams

How to Replace ServiceNow Cloud Observability

Overview

ServiceNow Cloud Observability integrates observability capabilities into existing workflows for alerting and incident management. It provides insights to detect and respond to changes in cloud-native applications, enabling teams to gain visibility into infrastructure and services while preventing outages and expanding operational agility.

Features

7 features across 5 categories

AI/Detection(1)

Incident DetectionAIPremium

Detect incidents and surface insights for proactive response

Also in: Exabeam

Alerting(1)

Alerting and Incident ManagementPremium

Integrate observability capabilities into existing workflows for alerting and incident management

Also in: Splunk, Lacework, Dashlane

Collaboration(1)

Cross-Team CollaborationPremium

Break down silos to resolve issues quickly across teams

Also in: Notion, Airtable, Obsidian

Integration(2)

ServiceNow Platform IntegrationAIPremium

Native integration with ServiceNow AI Platform for unified operations

Workflow IntegrationPremium

Integrate observability into existing workflows and processes

Also in: monday.com, Notion, Airtable

Monitoring(2)

Cloud-Native App MonitoringPremium

Gain insights to detect and respond to changes in cloud-native apps

Infrastructure VisibilityPremium

Get visibility into infrastructure and services to prevent outages and expand operational agility

Pricing

Custom

Popular
Custom
  • Detailed evaluation of your needs
  • Predictable and transparent pricing based on subscription units
  • Scalability for all stages of your growth

Cost Calculator

Pricing data not available for ServiceNow Cloud Observability. Check their website for current pricing.

Build vs Buy

Should you build a ServiceNow Cloud Observability alternative or buy the subscription? Estimate based on 7 features.

Buy ServiceNow Cloud Observability

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Buying ServiceNow Cloud Observability saves ~$18,480 over 3 years vs building.

Estimates based on 7 features and a BuildScore of 5/5. Actual costs vary.

Integrations

3 known integrations

ServiceNow AI PlatformServiceNow IT Operations ManagementServiceNow IT Service Management