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ServiceNow Cloud Observability

lightstep.com
Observability & Monitoring
Weekend Project

Service Observability – Break down silos to resolve issues quickly across teams

How to Replace ServiceNow Cloud Observability
Compare:vs Sumo Logicvs BugSnagvs Dynatrace

Overview

ServiceNow Cloud Observability integrates observability capabilities into existing workflows for alerting and incident management. It provides insights to detect and respond to changes in cloud-native applications, enabling teams to gain visibility into infrastructure and services while preventing outages and expanding operational agility.

Features

7 features across 5 categories

AI/Detection(1)

Incident DetectionAIPremium

Detect incidents and surface insights for proactive response

Also in: Exabeam

Alerting(1)

Alerting and Incident ManagementPremium

Integrate observability capabilities into existing workflows for alerting and incident management

Also in: Splunk, Lacework, Dashlane

Collaboration(1)

Cross-Team CollaborationPremium

Break down silos to resolve issues quickly across teams

Also in: Notion, Airtable, Obsidian

Integration(2)

ServiceNow Platform IntegrationAIPremium

Native integration with ServiceNow AI Platform for unified operations

Workflow IntegrationPremium

Integrate observability into existing workflows and processes

Also in: monday.com, Notion, Airtable

Monitoring(2)

Cloud-Native App MonitoringPremium

Gain insights to detect and respond to changes in cloud-native apps

Infrastructure VisibilityPremium

Get visibility into infrastructure and services to prevent outages and expand operational agility

Also in: Jira Service Management, Kubernetes Dashboard, Ironclad

Pricing

Custom

Popular
Custom
  • ✓Detailed evaluation of your needs
  • ✓Predictable and transparent pricing based on subscription units
  • ✓Scalability for all stages of your growth

Cost Calculator

Pricing data not available for ServiceNow Cloud Observability. Check their website for current pricing.

Build vs Buy

Should you build a ServiceNow Cloud Observability alternative or buy the subscription? Estimate based on 7 features.

Buy ServiceNow Cloud Observability

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Buying ServiceNow Cloud Observability saves ~$18,480 over 3 years vs building.

Estimates based on 7 features and a BuildScore of 5/5. Actual costs vary.

Integrations

3 known integrations

ServiceNow AI PlatformServiceNow IT Operations ManagementServiceNow IT Service Management