How to Build Your Own AskNicely
Replace AskNicely with a custom build. Turn real-time customer sentiment into action
Build Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Estimated Timeline
Based on 57 features at Weekend Project difficulty, expect about One weekend with AI-assisted development.
Recommended Tech Stack
Full-stack React framework with API routes and server components
PostgreSQL database, auth, and real-time subscriptions
Utility-first styling for rapid UI development
Key Features to Replicate
Top features across 8 categories. See all 57 features
Reporting(11 features)
Automated AI-powered reports that summarize customer feedback and provide actionable insights
Automatic AI-generated summaries of customer feedback and trends
Real-time TV display to show live customer feedback and sentiment in your office
Filter, export, and drill down on survey data quickly
Export survey results and insights as downloadable presentation files
+6 more in this category
Surveys(11 features)
Simple 5-star rating surveys for quick customer feedback collection
Customer Satisfaction surveys to measure satisfaction with specific interactions
AI-powered surveys that dig deeper for richer information with conversational, chat-style format that feels like messaging a friend
Deploy surveys directly within your mobile app or web application
Surveys optimized for mobile app delivery and completion
+6 more in this category
Feedback(6 features)
Assign customer feedback responses to specific team members for action
Send automated requests to gather customer testimonials for marketing use
Collect and respond to feedback from a single platform with tracking of response trends
Automated tools to request and collect customer testimonials
Collect feedback via email, SMS, embedded surveys on websites, mobile apps, or in-store kiosks
+1 more in this category
Integration(6 features)
Support for 100+ third-party integrations to connect with existing tools and workflows
API access for custom integrations and data extraction
Integration with CRM systems to enable personalized follow-ups in workflows
Integration with Microsoft Teams to receive and respond to feedback directly in Teams
Integration with Slack to receive and respond to feedback directly in Slack
+1 more in this category
Automation(5 features)
Automated follow-up surveys to boost response rates
Automatically send responses or trigger actions based on feedback criteria
Workflow automation that streamlines management of feedback responses and triggers actions based on feedback criteria
Automatically assign feedback responses to team members or escalate based on criteria
Trigger survey requests from your own domain based on behavioral events
AI(3 features)
AI-powered suggestions for responding to customer feedback
AI-powered tool that instantly analyzes customer sentiment via surveys, reviews, and more to provide actionable insights at all organizational levels
AI-powered recommendations for areas to focus on to improve customer experience
Security(3 features)
Granular permission controls to manage user access and roles
Complete audit log tracking all platform activities for compliance and security
Single Sign-On support via SAML for enterprise security
Data Management(2 features)
Track and organize customer properties and attributes
Complete historical record of all customer data and feedback over time
Cost Calculator
Pricing data not available for AskNicely. Check their website for current pricing.