WalkMe vs Whatfix
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
WalkMe offers more features (54 vs 49) and fewer integrations (3 vs 30). Starting price: WalkMe at Contact Sales vs Whatfix at $1500/mo. WalkMe has 51 unique features while Whatfix has 46 unique features, with 3 features in common.
| WalkMe | Whatfix | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 54 | 49 |
| AI-Powered Features | 7 | 9 |
| Starting Price | Contact Sales | $1500/mo |
| Pricing Tiers | 2 | 3 |
| Integrations | 3 | 30 |
| Shared Features | 3 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 74% |
Feature Comparison by Category
AI (3 vs 0)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Always-On AI | ||
| Contextual AI Assistance | ||
| On-Demand AI |
Accessibility (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Voice-Based Help |
Administration (1 vs 3)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Admin Center | ||
| Batch Operations | ||
| Bulk User Import | ||
| Role-Based Access Control |
Analytics (13 vs 9)
| Feature | WalkMe | Whatfix |
|---|---|---|
| 3-Year Data Retention | ||
| Activity Board | ||
| Analytics Dashboard | ||
| Application Visibility & Analytics | ||
| Automated Insights | ||
| Custom Dashboards | ||
| Discovery | ||
| Event Tracking | ||
| Events Tracking | ||
| Flow Analytics | ||
| Full Digital Experience Analytics (DxA) | ||
| Heatmap Visualization | ||
| Insights | ||
| Performance Benchmarking | ||
| Predictive Analytics |
Automation (4 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| ActionBot | ||
| Personalized Guidance & Automation | ||
| Workflow Accelerators | ||
| Workflow Automation |
Change Management (1 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Change Management |
Collaboration (1 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Real-Time Collaboration |
Communication (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Real-Time Notifications |
Compliance (0 vs 2)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Accessibility Compliance | ||
| Compliance Tracking |
Content Creation (0 vs 2)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Automated Content Generation | ||
| Guidance Templates |
Content Management (3 vs 2)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Builder Assistant | ||
| Content Expiration | ||
| Content Manager | ||
| Editor | ||
| Version Control |
Customization (0 vs 3)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Custom Branding | ||
| Custom CSS Styling | ||
| Custom Fields |
Data Management (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Data Export |
Design & Branding (2 vs 0)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Branding & White-Labeling | ||
| Theming |
Discovery (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Search Functionality |
Documentation (1 vs 0)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Stories |
Feedback (1 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Surveys | ||
| User Feedback Collection |
Guidance (0 vs 2)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Contextual Help | ||
| Smart Tips |
Guidance & Content (1 vs 0)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Interactive In-App Guides |
Hosting & Infrastructure (4 vs 0)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Data Storage & Security - Private Cloud | ||
| Private S3 Bucket | ||
| Regional Cloud Residency | ||
| Static File Storage |
Integration (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| API Access |
Integrations (2 vs 0)
| Feature | WalkMe | Whatfix |
|---|---|---|
| API Permissions including SIEM Integration | ||
| Integration Center |
Knowledge Management (0 vs 2)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Content Library | ||
| Knowledge Base |
Localization (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Multi-Language Support |
Mobile (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Mobile Push Notifications |
Multi-Language (2 vs 0)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Localization | ||
| Multi-Language & Localization Support |
Navigation (1 vs 0)
| Feature | WalkMe | Whatfix |
|---|---|---|
| WalkMe Menu |
Onboarding (1 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Guided Tours | ||
| Personalized Onboarding & Product Tours |
Optimization (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| A/B Testing |
Personalization (1 vs 0)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Personalization & Segmentation |
Platform Extensibility (2 vs 0)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Extensions | ||
| WalkMe API |
Platform Support (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Mobile App Support |
Privacy & Compliance (2 vs 0)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Advanced Censorship Controls | ||
| End-User Hashing |
Reporting (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Advanced Reporting |
Security (5 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Custom Roles & Permissions | ||
| Proxy Support | ||
| Session Timeout | ||
| Single Sign-On | ||
| Single-Sign-On (SSO) | ||
| Two Factor Authentication (2FA) |
Security & Auditing (1 vs 0)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Activity Log |
Support (0 vs 2)
| Feature | WalkMe | Whatfix |
|---|---|---|
| AI-Powered Chatbot | ||
| Support Ticket Integration |
Targeting (0 vs 2)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Advanced Segmentation | ||
| User Segmentation |
Templates (2 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Pre-configured Templates | ||
| Solutions Gallery | ||
| Template Library |
Training (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Video Tutorials |
User Guidance (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| In-App Guidance |
Workflow (0 vs 1)
| Feature | WalkMe | Whatfix |
|---|---|---|
| Task Lists |
Unique Features
Only in WalkMe (51)
Admin Center
Always-On AI
Contextual AI Assistance
On-Demand AI
3-Year Data Retention
Activity Board
Application Visibility & Analytics
Custom Dashboards
Discovery
Events Tracking
Flow Analytics
Full Digital Experience Analytics (DxA)
Insights
Reports
Session Playback
System Overview
UI Intelligence
ActionBot
Personalized Guidance & Automation
Workflow Accelerators
+ 31 more unique features
Only in Whatfix (46)
Voice-Based Help
Batch Operations
Bulk User Import
Role-Based Access Control
Analytics Dashboard
Automated Insights
Event Tracking
Heatmap Visualization
Performance Benchmarking
Predictive Analytics
Sentiment Analysis
Session Recording
User Activity Feed
Real-Time Notifications
Accessibility Compliance
Compliance Tracking
Automated Content Generation
Guidance Templates
Content Expiration
Version Control
+ 26 more unique features
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