Trustpilot Business vs UserIQ
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Trustpilot Business offers more features (52 vs 17) and more integrations (5 vs 2). Starting price: Trustpilot Business at $339/mo vs UserIQ at Contact Sales. Trustpilot Business has 51 unique features while UserIQ has 16 unique features, with 1 features in common.
| Trustpilot Business | UserIQ | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 52 | 17 |
| AI-Powered Features | 2 | 2 |
| Starting Price | $339/mo | Contact Sales |
| Pricing Tiers | 5 | 1 |
| Integrations | 5 | 2 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 60% |
Feature Comparison by Category
AI (2 vs 0)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| AI-Assisted Review Responses | ||
| Review Highlights |
Admin & Security (1 vs 0)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Single Sign-On (SSO) |
Analytics (0 vs 5)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Customer Health Scoring | ||
| Customer Health Signals | ||
| Feature Usage & Adoption Tracking | ||
| Intuitive Customer Intelligence | ||
| Product Intelligence |
Analytics & Reporting (13 vs 0)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Analytics Explorer | ||
| Enhanced Insights | ||
| Invitation Conversion Dashboard | ||
| Market Insights | ||
| My Competitors | ||
| Reply Data | ||
| Search Engagement Reports | ||
| Service Reviews Analytics | ||
| Topics Reports with Sentiment Analysis | ||
| TrustScore | ||
| TrustScore Forecast | ||
| Trustpilot Data Solutions | ||
| Visitor Insights |
Automation (3 vs 0)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Automated Feedback Service (AFS) | ||
| Automated Monthly Invitations | ||
| Review Collection |
Customization (4 vs 0)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Brand-boosting Customization | ||
| Customizable Reminder Emails | ||
| Customizable Review Invitation Email Templates | ||
| Trustpilot Profile Page Customizations |
Data Management (1 vs 0)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Export Service Reviews |
Engagement (0 vs 6)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Announcements | ||
| Feature Callouts | ||
| Guided Tours | ||
| In-App Engagements | ||
| In-App Messages | ||
| Tooltips |
Feedback (0 vs 3)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Custom Surveys | ||
| Micro-Feedback | ||
| NPS Surveys |
Feedback Management (3 vs 0)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Reply to Reviews | ||
| Review Follow-up Questions | ||
| Review Tagging and Filtering |
Integration (5 vs 1)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Connect API | ||
| Full API Access | ||
| Google Store Ratings | ||
| Integrations for Replying to Reviews | ||
| Integrations for Review Invitations | ||
| Salesforce Integration |
Marketing (12 vs 0)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Asset Builder | ||
| Customizable Assets | ||
| Downloadable Trustpilot Assets | ||
| Email Signature and Newsletter TrustBox | ||
| Flex Widget with Review Highlights | ||
| Flex Widget with TrustScore | ||
| Image and Video Generators | ||
| Marketing Widgets | ||
| Promotions for Trustpilot Profile Page | ||
| Review Spotlight | ||
| Testimonial TrustBox Widgets | ||
| TrustBox Widgets for Website |
Moderation (2 vs 0)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Automated Fraud Detection | ||
| Flag Suspicious Reviews |
Review Management (2 vs 0)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Location Reviews | ||
| Product Reviews |
SEO (1 vs 0)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Review SEO |
Segmentation (0 vs 1)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Data Segmentation |
Support (3 vs 1)
| Feature | Trustpilot Business | UserIQ |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Expert Implementation and Strategic Support | ||
| Live Chat Support |
Unique Features
Only in Trustpilot Business (51)
Single Sign-On (SSO)
AI-Assisted Review Responses
Review Highlights
Analytics Explorer
Enhanced Insights
Invitation Conversion Dashboard
Market Insights
My Competitors
Reply Data
Search Engagement Reports
Service Reviews Analytics
Topics Reports with Sentiment Analysis
Trustpilot Data Solutions
TrustScore
TrustScore Forecast
Visitor Insights
Automated Feedback Service (AFS)
Automated Monthly Invitations
Review Collection
Brand-boosting Customization
+ 31 more unique features
Only in UserIQ (16)
Customer Health Scoring
Customer Health Signals
Feature Usage & Adoption Tracking
Intuitive Customer Intelligence
Product Intelligence
Announcements
Feature Callouts
Guided Tours
In-App Engagements
In-App Messages
Tooltips
Custom Surveys
Micro-Feedback
NPS Surveys
Full API Access
Data Segmentation
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