Cisco ThousandEyes vs xMatters
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Cisco ThousandEyes offers fewer features (35 vs 43) and fewer integrations (4 vs 31). Starting price: Cisco ThousandEyes at Contact Sales vs xMatters at $1000/mo. Cisco ThousandEyes has 35 unique features while xMatters has 43 unique features, with 0 features in common.
| Cisco ThousandEyes | xMatters | |
|---|---|---|
| Category | Observability & Monitoring | Observability & Monitoring |
| Total Features | 35 | 43 |
| AI-Powered Features | 11 | 7 |
| Starting Price | Contact Sales | $1000/mo |
| Pricing Tiers | 6 | 3 |
| Integrations | 4 | 31 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 72% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| AI-powered Issue Detection |
Accessibility (0 vs 1)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Mobile App |
Administration (0 vs 1)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Data Retention Policies |
Analytics (5 vs 3)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Collective Intelligence | ||
| Configuration Change Correlation | ||
| Continuous Assurance | ||
| Event Intelligence | ||
| Executive Dashboard | ||
| Flow Analysis | ||
| Forecast-based Recommendations | ||
| Reporting and Analytics |
Application Monitoring (1 vs 0)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| App Experience |
Automation (0 vs 4)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Automation Studio | ||
| Incident Response Automation | ||
| Intelligent Routing | ||
| Workflow Builder |
Cloud Monitoring (3 vs 0)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Cloud Insights | ||
| Cloud Network Architecture | ||
| Cloud Resource Discovery |
Communication (0 vs 3)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Communication Hub | ||
| Conference Bridge | ||
| Team Collaboration |
Core (0 vs 4)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Alert Filtering | ||
| Alert Grouping | ||
| Alert Management | ||
| Notification Deduplication |
Customization (0 vs 2)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Custom Fields | ||
| Notification Preferences |
End User Monitoring (3 vs 0)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Browser-based RUM | ||
| Endpoint Experience | ||
| User Session Details |
Enterprise (0 vs 1)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Multi-Tenant Support |
Infrastructure (2 vs 3)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Backup and Restore | ||
| Disaster Recovery | ||
| Enterprise Agents | ||
| Global Vantage Points | ||
| High Availability |
Integration (0 vs 3)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| API Access | ||
| Alert Enrichment | ||
| Integration Marketplace |
Integrations (2 vs 0)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Easy App Onboarding | ||
| REST API |
Learning (0 vs 1)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Post-Incident Review |
Monitoring (17 vs 3)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Application Outages Detection | ||
| BGP Monitoring | ||
| DNS Performance | ||
| Device Health and Metrics | ||
| Dynamic Tests | ||
| Health Dashboard | ||
| Incident Timeline | ||
| Internet Monitoring | ||
| Internet Outages Map | ||
| Network Outages Detection | ||
| Network Path Visualization | ||
| Network Synthetics | ||
| Path Visualization | ||
| Proactive SD-WAN Monitoring | ||
| Response Tracking |
Scheduling (0 vs 2)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| On-Call Scheduling | ||
| Shift Management |
Security (0 vs 3)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Audit Logging | ||
| Role-Based Access Control | ||
| SSO Integration |
Services (0 vs 1)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Custom Integrations |
Support (1 vs 2)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| 24x7 Consultative Support | ||
| Community Forum | ||
| Learning Center |
Templates (0 vs 1)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Incident Templates |
Visibility (0 vs 4)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Capability Catalog | ||
| Incident Search | ||
| Responder Directory | ||
| Service Dependencies |
Workflow (0 vs 1)
| Feature | Cisco ThousandEyes | xMatters |
|---|---|---|
| Escalation Policies |
Unique Features
Only in Cisco ThousandEyes (35)
AI-powered Issue Detection
Collective Intelligence
Configuration Change Correlation
Continuous Assurance
Flow Analysis
Forecast-based Recommendations
App Experience
Cloud Insights
Cloud Network Architecture
Cloud Resource Discovery
Browser-based RUM
Endpoint Experience
User Session Details
Enterprise Agents
Global Vantage Points
Easy App Onboarding
REST API
Application Outages Detection
BGP Monitoring
Device Health and Metrics
+ 15 more unique features
Only in xMatters (43)
Mobile App
Data Retention Policies
Event Intelligence
Executive Dashboard
Reporting and Analytics
Automation Studio
Incident Response Automation
Intelligent Routing
Workflow Builder
Communication Hub
Conference Bridge
Team Collaboration
Alert Filtering
Alert Grouping
Alert Management
Notification Deduplication
Custom Fields
Notification Preferences
Multi-Tenant Support
Backup and Restore
+ 23 more unique features
View Cisco ThousandEyes details View xMatters details Cisco ThousandEyes alternatives xMatters alternatives
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