tawk.to vs Voiso
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
tawk.to offers fewer features (52 vs 53) and fewer integrations (1 vs 8). Starting price: tawk.to at $1/mo vs Voiso at $30/mo. tawk.to has 52 unique features while Voiso has 53 unique features, with 0 features in common.
| tawk.to | Voiso | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 52 | 53 |
| AI-Powered Features | 2 | 8 |
| Starting Price | $1/mo | $30/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 1 | 8 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
AI (2 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| AI Agent | ||
| Automated Translation |
Analytics (0 vs 7)
| Feature | tawk.to | Voiso |
|---|---|---|
| AI Call Scoring | ||
| AI Call Summaries | ||
| AI Conversation Scoring | ||
| AI Speech Analytics | ||
| Call Transcription | ||
| Multilingual Call Translation | ||
| Real-Time Call Transcription |
Analytics & Monitoring (6 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Geo IP Tracking | ||
| Real-Time Monitoring | ||
| Track Engagement | ||
| Track Sentiment | ||
| Visitor Activity Tracking | ||
| Visitor Information |
Automation (2 vs 4)
| Feature | tawk.to | Voiso |
|---|---|---|
| Automated Triggers | ||
| Chatbot | ||
| Flow Builder | ||
| IVR (Interactive Voice Response) | ||
| Scheduler | ||
| Text-to-Speech |
CRM (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| CRM |
Chat (0 vs 1)
| Feature | tawk.to | Voiso |
|---|---|---|
| Web Chat |
Commerce (2 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Conversational Commerce | ||
| In-Chat Payments |
Communication (3 vs 1)
| Feature | tawk.to | Voiso |
|---|---|---|
| File Transfer | ||
| Group Messaging | ||
| Omnichannel Communication | ||
| Video + Voice Add-on |
Communication Management (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Conversation History |
Content & Knowledge (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Knowledge Base |
Core Communication (3 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Chat Pages | ||
| Dashboard | ||
| Live Chat |
Customization (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Remove Branding |
Data Management (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Unlimited Chat History |
Developer Tools (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| JavaScript API |
Engagement (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Proactive Chat Initiation |
Inbound (0 vs 6)
| Feature | tawk.to | Voiso |
|---|---|---|
| Adaptive Routing | ||
| Call Queuing | ||
| Callbacks | ||
| Conditional Routing | ||
| Global Call Routing | ||
| Smart Routing |
Infrastructure (0 vs 1)
| Feature | tawk.to | Voiso |
|---|---|---|
| Geo-Redundant Infrastructure |
Integration (0 vs 3)
| Feature | tawk.to | Voiso |
|---|---|---|
| API & Webhooks | ||
| CRM Integrations | ||
| Helpdesk Integrations |
Integrations (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| 100+ Integrations |
Localization (2 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| 27 Languages Display | ||
| 45+ Languages Support |
Messaging (0 vs 3)
| Feature | tawk.to | Voiso |
|---|---|---|
| Message Routing | ||
| Messaging Apps Integration | ||
| SMS |
Mobile (1 vs 1)
| Feature | tawk.to | Voiso |
|---|---|---|
| Native Mobile Apps | ||
| Voiso Mobile App |
Moderation (2 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Ban/Unban Visitors | ||
| Message Filtering |
Notifications (3 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Agent Alerts | ||
| Desktop Notifications | ||
| Email Notifications |
Organization (2 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Conversation Tags | ||
| Departments |
Outbound (0 vs 7)
| Feature | tawk.to | Voiso |
|---|---|---|
| AI Predictive Dialer | ||
| AI Progressive Dialer | ||
| Answering Machine Detection (AMD) | ||
| Automated Outbound Campaigns | ||
| CID Risk Check | ||
| Local Caller ID | ||
| Number Validator |
Performance (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| High Load Dashboard |
Productivity (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Canned Shortcuts |
Quality (0 vs 1)
| Feature | tawk.to | Voiso |
|---|---|---|
| Advanced Call Diagnostics |
Reporting (1 vs 6)
| Feature | tawk.to | Voiso |
|---|---|---|
| Agent Zoom | ||
| Billing & User Reports | ||
| Call Supervision | ||
| Contact Center Reporting | ||
| Detailed Reporting | ||
| Historical Reporting | ||
| Real-Time Dashboards |
Security (1 vs 6)
| Feature | tawk.to | Voiso |
|---|---|---|
| Contact Number Masking | ||
| Custom Roles & Permissions | ||
| End-to-End Encryption | ||
| Inbound Call Blocking | ||
| Multi-Factor Authentication | ||
| Secure Encryption | ||
| Security Log Streaming |
Security & Control (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Domain Restriction |
Storage (0 vs 2)
| Feature | tawk.to | Voiso |
|---|---|---|
| 1-Year Storage with AWS Streaming | ||
| 6-Month Storage |
Support Management (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Ticketing System |
Support Tools (1 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Screen Sharing |
Team Management (4 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Agent Aliases | ||
| Agent-to-Agent Messaging | ||
| Tag & Assign Conversations | ||
| Unlimited Agents |
UI Customization (3 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| Attention Bubble | ||
| Custom Tabs | ||
| Customizable Widgets |
User Experience (2 vs 0)
| Feature | tawk.to | Voiso |
|---|---|---|
| 1880+ Emoji Support | ||
| Message Sneak-Peek |
Voice (0 vs 3)
| Feature | tawk.to | Voiso |
|---|---|---|
| Call Recordings | ||
| Voice / Softphone | ||
| Voicemail to Email |
Workspace (0 vs 1)
| Feature | tawk.to | Voiso |
|---|---|---|
| Unified Agent Workspace |
Unique Features
Only in tawk.to (52)
AI Agent
Automated Translation
Geo IP Tracking
Real-Time Monitoring
Track Engagement
Track Sentiment
Visitor Activity Tracking
Visitor Information
Automated Triggers
Scheduler
Conversational Commerce
In-Chat Payments
File Transfer
Group Messaging
Video + Voice Add-on
Conversation History
Knowledge Base
Chat Pages
Dashboard
Live Chat
+ 32 more unique features
Only in Voiso (53)
AI Call Scoring
AI Call Summaries
AI Conversation Scoring
AI Speech Analytics
Call Transcription
Multilingual Call Translation
Real-Time Call Transcription
Chatbot
Flow Builder
IVR (Interactive Voice Response)
Text-to-Speech
Web Chat
Omnichannel Communication
Adaptive Routing
Call Queuing
Callbacks
Conditional Routing
Global Call Routing
Smart Routing
Geo-Redundant Infrastructure
+ 33 more unique features
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