tawk.to vs Lime Connect
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
tawk.to offers fewer features (52 vs 74) and fewer integrations (1 vs 8). Starting price: tawk.to at $1/mo vs Lime Connect at $130/mo. tawk.to has 52 unique features while Lime Connect has 74 unique features, with 0 features in common.
| tawk.to | Lime Connect | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 52 | 74 |
| AI-Powered Features | 2 | 7 |
| Starting Price | $1/mo | $130/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 1 | 8 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
AI (2 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| AI Agent | ||
| Automated Translation |
AI Assistance (0 vs 1)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| AI Copilot |
AI Automation (0 vs 5)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| AI Agents | ||
| AI-powered Live Translation | ||
| Actions | ||
| Bot-Human Handover | ||
| Connect AI |
Analytics (0 vs 6)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Contact Location | ||
| Conversation Feedback | ||
| Conversation Status | ||
| Feedback Options | ||
| Google Analytics 4 Integration | ||
| Lime Connect Analytics |
Analytics & Monitoring (6 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Geo IP Tracking | ||
| Real-Time Monitoring | ||
| Track Engagement | ||
| Track Sentiment | ||
| Visitor Activity Tracking | ||
| Visitor Information |
Automation (2 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Automated Triggers | ||
| Scheduler |
CRM (1 vs 1)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| CRM | ||
| Contact Details |
Commerce (2 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Conversational Commerce | ||
| In-Chat Payments |
Communication (3 vs 6)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| File Sharing | ||
| File Transfer | ||
| Group Messaging | ||
| Interactive Media Support | ||
| Message Center | ||
| Message Center Features | ||
| Notes | ||
| Video + Voice Add-on | ||
| Video Calls & Screen Sharing |
Communication Management (1 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Conversation History |
Compliance (0 vs 2)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Automatic Data Deletion | ||
| GDPR Data Deletion |
Content & Knowledge (1 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Knowledge Base |
Core Communication (3 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Chat Pages | ||
| Dashboard | ||
| Live Chat |
Customization (1 vs 14)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Chat Inactivity Prevention | ||
| Chat Modes | ||
| Click-to-Chat Button | ||
| Custom Data Fields | ||
| Font Selection | ||
| Hide Messenger | ||
| Live Preview | ||
| Messenger Customization | ||
| Multiple Chat Windows | ||
| Offline Behavior | ||
| Operator Aliases | ||
| Quick Links | ||
| Remove Branding | ||
| Service Times | ||
| White Label |
Data Management (1 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Unlimited Chat History |
Developer Tools (1 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| JavaScript API |
Engagement (1 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Proactive Chat Initiation |
Integration (0 vs 9)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Add-on API | ||
| Analytics API | ||
| Basic API Access | ||
| Chatbot API | ||
| Client Tracking API | ||
| Email Callback API | ||
| Full API Access | ||
| JSON API | ||
| Messenger API |
Integrations (1 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| 100+ Integrations |
Live Chat (0 vs 2)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Website Chat | ||
| Website Messenger |
Localization (2 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| 27 Languages Display | ||
| 45+ Languages Support |
Marketing (0 vs 3)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Interactive Media Content | ||
| WhatsApp Campaigns | ||
| WhatsApp Flows |
Messaging (0 vs 5)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Email Channel | ||
| Facebook Messenger | ||
| Instagram Messaging | ||
| SMS Channel | ||
| WhatsApp Channel |
Mobile (1 vs 1)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Mobile App | ||
| Native Mobile Apps |
Moderation (2 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Ban/Unban Visitors | ||
| Message Filtering |
Notifications (3 vs 1)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Agent Alerts | ||
| Desktop Notifications | ||
| Email Notifications | ||
| Operator Notifications |
Organization (2 vs 1)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Conversation Tags | ||
| Conversation Topics | ||
| Departments |
Performance (1 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| High Load Dashboard |
Productivity (1 vs 2)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Canned Shortcuts | ||
| Chat Commands | ||
| Messaging Macros |
Recording (0 vs 1)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Conversation Transcripts |
Reporting (1 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Detailed Reporting |
Routing (0 vs 3)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Conversation Forwarding | ||
| Group Selection | ||
| Skill-based Routing |
Security (1 vs 3)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Audit Log | ||
| Privacy Mode | ||
| SSO (Single Sign-On) | ||
| Secure Encryption |
Security & Control (1 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Domain Restriction |
Support (0 vs 5)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Chat Support | ||
| Dedicated Account Manager | ||
| Phone and Email Support | ||
| Professional Onboarding | ||
| Standard Onboarding |
Support Management (1 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Ticketing System |
Support Tools (1 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Screen Sharing |
Team Management (4 vs 3)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Agent Aliases | ||
| Agent-to-Agent Messaging | ||
| Operator Groups | ||
| Operator Roles | ||
| Operator Skills | ||
| Tag & Assign Conversations | ||
| Unlimited Agents |
UI Customization (3 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| Attention Bubble | ||
| Custom Tabs | ||
| Customizable Widgets |
User Experience (2 vs 0)
| Feature | tawk.to | Lime Connect |
|---|---|---|
| 1880+ Emoji Support | ||
| Message Sneak-Peek |
Unique Features
Only in tawk.to (52)
AI Agent
Automated Translation
Geo IP Tracking
Real-Time Monitoring
Track Engagement
Track Sentiment
Visitor Activity Tracking
Visitor Information
Automated Triggers
Scheduler
Conversational Commerce
In-Chat Payments
File Transfer
Group Messaging
Video + Voice Add-on
Conversation History
Knowledge Base
Chat Pages
Dashboard
Live Chat
+ 32 more unique features
Only in Lime Connect (74)
AI Copilot
Actions
AI Agents
AI-powered Live Translation
Bot-Human Handover
Connect AI
Contact Location
Conversation Feedback
Conversation Status
Feedback Options
Google Analytics 4 Integration
Lime Connect Analytics
File Sharing
Interactive Media Support
Message Center
Message Center Features
Notes
Video Calls & Screen Sharing
Automatic Data Deletion
GDPR Data Deletion
+ 54 more unique features
Want to build your own alternative to tawk.to or Lime Connect?
Analyze it with Reap