SwipedOn vs Zoho Assist
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
SwipedOn offers more features (71 vs 23) and more integrations (6 vs 0). Starting price: SwipedOn at $3/mo vs Zoho Assist at Free. SwipedOn has 71 unique features while Zoho Assist has 23 unique features, with 0 features in common.
| SwipedOn | Zoho Assist | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 71 | 23 |
| AI-Powered Features | 0 | 0 |
| Starting Price | $3/mo | Free |
| Pricing Tiers | 5 | 2 |
| Integrations | 6 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 60% |
Feature Comparison by Category
AddOns (1 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Catering AddOn |
Administration (1 vs 2)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Bulk Deployment | ||
| Customizable Roles and Permissions | ||
| Customization and Branding |
Advanced Support (0 vs 1)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Remote Camera Sharing |
Automation (1 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Auto Sign Out |
Communication (0 vs 5)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Email, SMS, and Join Link Invitations | ||
| Screen Sharing | ||
| Session Recording and Sharing | ||
| Text, Audio, and Video Chat | ||
| Video Conferencing |
Compatibility (0 vs 1)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Cross-Platform Support |
Compliance (3 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Digital Agreements | ||
| Digital Signature Capture | ||
| Third-party Certifications |
Configuration (2 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Multiple Devices Per Location | ||
| Multiple Printers Per Location |
Core Functionality (0 vs 2)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Remote Support | ||
| Unattended Remote Access |
Customization (2 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Customizable Branding | ||
| Multiple Question Formats |
Dashboard (1 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Cloud-based Web Dashboard |
Deliveries (1 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Deliveries AddOn |
Diagnostics (0 vs 1)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Diagnostic Troubleshooting Tools |
Employee Management (13 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Archive Employees | ||
| Auto Sign In & Out | ||
| Custom Screening Questions | ||
| Custom Sign Out Messages | ||
| Digital In Out Board | ||
| Employee Bulk Upload | ||
| Employee Profile Fields | ||
| Employee Sign In | ||
| Manual Sign In/Out | ||
| Office Roaming and Remote Working | ||
| QR Code Sign In | ||
| SwipedOn Pocket | ||
| iPad or Tablet Sign In |
Integration (0 vs 1)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| SDKs, APIs, and Webhooks |
Integrations (2 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Directory Integrations | ||
| Slack & Teams Notifications |
Localization (1 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Language Selection |
Mobile (0 vs 2)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Mobile App - Customer | ||
| Mobile App - Technician |
Multi-location Management (3 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Location Groups | ||
| Location Specific Settings | ||
| Multi-location Dashboard |
Notifications (5 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Host Notifications | ||
| Notifications | ||
| Resource Check In Reminders | ||
| SMS Notifications | ||
| Sign In/Out Reminders |
Privacy (1 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Data Anonymization |
Reliability (1 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Offline Sign In |
Reporting (4 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Data Export | ||
| Detailed Visitor Information | ||
| Real-time Visitor Log | ||
| Resource Insights |
Resource Management (6 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Booking Settings | ||
| Desk Booking | ||
| Desk and Resource Booking | ||
| Interactive Maps | ||
| QR Scan Booking | ||
| Resource Features |
Safety (2 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Evacuation Mode | ||
| Health and Safety |
Security (7 vs 2)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Data Hosting Options | ||
| Location Verification | ||
| Multi-Factor Authentication | ||
| Secure Cloud Storage | ||
| Security and Compliance | ||
| TLS 1.2 and AES 256-bit Encryption | ||
| Two-Factor Authentication | ||
| Verification Photos | ||
| Visitor Approvals |
Support (4 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| 24/5 Live Chat Support | ||
| Bespoke Onboarding and Implementation | ||
| Customer Success Onboarding | ||
| Dedicated Account Manager |
Support Tools (0 vs 3)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| File Transfer | ||
| Multi-Monitor Navigation | ||
| Session Scheduling |
User Experience (0 vs 3)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| No Download Required for On-Demand Sessions | ||
| No Installation for Technicians | ||
| Self-Service Portal |
Visitor Management (10 vs 0)
| Feature | SwipedOn | Zoho Assist |
|---|---|---|
| Contractor Management | ||
| Custom Visitor Categories | ||
| Document Upload | ||
| ID Badge Printing | ||
| Multiple Sign In Options | ||
| Photo Capture | ||
| Preregistration & Invites | ||
| Remembered Visitors | ||
| Visitor Preboarding | ||
| Visitor Sign In |
Unique Features
Only in SwipedOn (71)
Catering AddOn
Customizable Roles and Permissions
Auto Sign Out
Digital Agreements
Digital Signature Capture
Third-party Certifications
Multiple Devices Per Location
Multiple Printers Per Location
Customizable Branding
Multiple Question Formats
Cloud-based Web Dashboard
Deliveries AddOn
Archive Employees
Auto Sign In & Out
Custom Screening Questions
Custom Sign Out Messages
Digital In Out Board
Employee Bulk Upload
Employee Profile Fields
Employee Sign In
+ 51 more unique features
Only in Zoho Assist (23)
Bulk Deployment
Customization and Branding
Remote Camera Sharing
Email, SMS, and Join Link Invitations
Screen Sharing
Session Recording and Sharing
Text, Audio, and Video Chat
Video Conferencing
Cross-Platform Support
Remote Support
Unattended Remote Access
Diagnostic Troubleshooting Tools
SDKs, APIs, and Webhooks
Mobile App - Customer
Mobile App - Technician
TLS 1.2 and AES 256-bit Encryption
Two-Factor Authentication
File Transfer
Multi-Monitor Navigation
Session Scheduling
+ 3 more unique features
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