SwipedOn vs SysAid
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
SwipedOn offers more features (71 vs 40) and fewer integrations (6 vs 30). Starting price: SwipedOn at $3/mo vs SysAid at $65/mo. SwipedOn has 71 unique features while SysAid has 40 unique features, with 0 features in common.
| SwipedOn | SysAid | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 71 | 40 |
| AI-Powered Features | 0 | 4 |
| Starting Price | $3/mo | $65/mo |
| Pricing Tiers | 5 | 3 |
| Integrations | 6 | 30 |
| Shared Features | 0 | |
| Shared Integrations | 4 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
Access (0 vs 1)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Mobile App |
AddOns (1 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Catering AddOn |
Administration (1 vs 8)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Bulk Operations | ||
| Contract Management | ||
| Custom Fields | ||
| Customizable Roles and Permissions | ||
| Document Management | ||
| Multi-Tenant Support | ||
| Notification Management | ||
| Portal Customization | ||
| Template Library |
Analytics (0 vs 2)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Incident Analytics | ||
| Predictive Analytics |
Asset Management (0 vs 1)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Software License Optimization |
Automation (1 vs 3)
| Feature | SwipedOn | SysAid |
|---|---|---|
| AI-Powered Chatbot | ||
| Auto Sign Out | ||
| Custom Workflows | ||
| IT Automation |
Compliance (3 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Digital Agreements | ||
| Digital Signature Capture | ||
| Third-party Certifications |
Configuration (2 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Multiple Devices Per Location | ||
| Multiple Printers Per Location |
Core (0 vs 12)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Asset Management | ||
| CMDB | ||
| Change Management | ||
| Incident Management | ||
| Knowledge Base | ||
| Problem Management | ||
| Queue Management | ||
| Request Fulfillment | ||
| SLA Management | ||
| Search and Filters | ||
| Service Catalog | ||
| Ticket Management |
Customization (2 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Customizable Branding | ||
| Multiple Question Formats |
Dashboard (1 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Cloud-based Web Dashboard |
Deliveries (1 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Deliveries AddOn |
Employee Management (13 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Archive Employees | ||
| Auto Sign In & Out | ||
| Custom Screening Questions | ||
| Custom Sign Out Messages | ||
| Digital In Out Board | ||
| Employee Bulk Upload | ||
| Employee Profile Fields | ||
| Employee Sign In | ||
| Manual Sign In/Out | ||
| Office Roaming and Remote Working | ||
| QR Code Sign In | ||
| SwipedOn Pocket | ||
| iPad or Tablet Sign In |
Integration (0 vs 4)
| Feature | SwipedOn | SysAid |
|---|---|---|
| API Access | ||
| Email Integration | ||
| Third-Party Plugin Support | ||
| User Directory Integration |
Integrations (2 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Directory Integrations | ||
| Slack & Teams Notifications |
Localization (1 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Language Selection |
Multi-location Management (3 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Location Groups | ||
| Location Specific Settings | ||
| Multi-location Dashboard |
Notifications (5 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Host Notifications | ||
| Notifications | ||
| Resource Check In Reminders | ||
| SMS Notifications | ||
| Sign In/Out Reminders |
Privacy (1 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Data Anonymization |
Reliability (1 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Offline Sign In |
Reporting (4 vs 5)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Advanced Reporting | ||
| Compliance Reporting | ||
| Data Export | ||
| Detailed Visitor Information | ||
| Environmental Impact Tracking | ||
| Real-time Visitor Log | ||
| Resource Insights | ||
| Survey and Feedback | ||
| Time Tracking |
Resource Management (6 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Booking Settings | ||
| Desk Booking | ||
| Desk and Resource Booking | ||
| Interactive Maps | ||
| QR Scan Booking | ||
| Resource Features |
Safety (2 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Evacuation Mode | ||
| Health and Safety |
Security (7 vs 4)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Data Hosting Options | ||
| Disaster Recovery Plan | ||
| Location Verification | ||
| Multi-Factor Authentication | ||
| Role-Based Access Control | ||
| Secure Cloud Storage | ||
| Security and Compliance | ||
| Two-Factor Authentication | ||
| Verification Photos | ||
| Version Control | ||
| Visitor Approvals |
Support (4 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| 24/5 Live Chat Support | ||
| Bespoke Onboarding and Implementation | ||
| Customer Success Onboarding | ||
| Dedicated Account Manager |
Visitor Management (10 vs 0)
| Feature | SwipedOn | SysAid |
|---|---|---|
| Contractor Management | ||
| Custom Visitor Categories | ||
| Document Upload | ||
| ID Badge Printing | ||
| Multiple Sign In Options | ||
| Photo Capture | ||
| Preregistration & Invites | ||
| Remembered Visitors | ||
| Visitor Preboarding | ||
| Visitor Sign In |
Unique Features
Only in SwipedOn (71)
Catering AddOn
Customizable Roles and Permissions
Auto Sign Out
Digital Agreements
Digital Signature Capture
Third-party Certifications
Multiple Devices Per Location
Multiple Printers Per Location
Customizable Branding
Multiple Question Formats
Cloud-based Web Dashboard
Deliveries AddOn
Archive Employees
Auto Sign In & Out
Custom Screening Questions
Custom Sign Out Messages
Digital In Out Board
Employee Bulk Upload
Employee Profile Fields
Employee Sign In
+ 51 more unique features
Only in SysAid (40)
Mobile App
Bulk Operations
Contract Management
Custom Fields
Document Management
Multi-Tenant Support
Notification Management
Portal Customization
Template Library
Incident Analytics
Predictive Analytics
Software License Optimization
AI-Powered Chatbot
Custom Workflows
IT Automation
Asset Management
Change Management
CMDB
Incident Management
Knowledge Base
+ 20 more unique features
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