Swapcard vs Universe
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Swapcard offers more features (117 vs 64) and more integrations (11 vs 9). Both start at Contact Sales. Swapcard has 116 unique features while Universe has 63 unique features, with 1 features in common.
| Swapcard | Universe | |
|---|---|---|
| Category | Event Management | Event Management |
| Total Features | 117 | 64 |
| AI-Powered Features | 13 | 0 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 9 | 3 |
| Integrations | 11 | 9 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (7 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| AI Smart Meeting Generator | ||
| AI-Generated Leads | ||
| AI-Powered Matchmaking | ||
| Exhibitor Recommendations | ||
| Personalized Recommendations | ||
| Sherlock AI | ||
| Virtual Event AI Assistant |
Accessibility (1 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Web Accessibility |
Administration (1 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Organization Management |
Analytics (7 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Analytics & Dashboards | ||
| Analytics Dashboard | ||
| Engagement and Behavior Analytics | ||
| Exhibitor and Sponsorship Performance Reporting | ||
| Registration and Intent Data | ||
| Revenue and Monetization Insights | ||
| Session & Event Rating |
Analytics & Reporting (0 vs 6)
| Feature | Swapcard | Universe |
|---|---|---|
| Account Dashboard | ||
| Audience Insights | ||
| Customized Recurring Reports | ||
| Detailed Cross-Event Analytics | ||
| Integrated Conversion Tracking | ||
| Real-time Analytics and Insights |
Branding (3 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Branded Web & Mobile App | ||
| Mobile Branded App | ||
| White Label App |
Checkout (0 vs 3)
| Feature | Swapcard | Universe |
|---|---|---|
| Checkout Customization | ||
| Custom Checkout Questions | ||
| Waiting Room |
Communication (0 vs 4)
| Feature | Swapcard | Universe |
|---|---|---|
| Automatic Email Reminders | ||
| Custom Order Messages | ||
| Purchase Receipts | ||
| Ticket Resend |
Community (5 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| 365 Event Hub | ||
| 365 Networking | ||
| 365 Newsfeed | ||
| 365 Partners List | ||
| Year-round Community Engagement |
Configuration (6 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Custom Fields | ||
| Event Builder | ||
| Flexible Configuration and Customization | ||
| Groups & Permissions | ||
| Networking Access Control | ||
| Portfolio-wide Consistency |
Content Management (5 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| 365 On-Demand Content | ||
| On-Demand Content | ||
| Program Builder | ||
| Sessions & Speaker Portal | ||
| Speaker & Abstract Submission |
Customer Service (0 vs 3)
| Feature | Swapcard | Universe |
|---|---|---|
| Extended Chargeback Support | ||
| Refund Management | ||
| Standard Chargeback Support |
Data Management (0 vs 1)
| Feature | Swapcard | Universe |
|---|---|---|
| Data Ownership |
Developer Tools (0 vs 3)
| Feature | Swapcard | Universe |
|---|---|---|
| GraphQL API | ||
| Open API | ||
| Webhooks |
Engagement (13 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Attendee Engagement | ||
| Chat to Exhibitor | ||
| Emails & Notifications | ||
| Group Discussions | ||
| Live Discussions | ||
| Mobile Event Guide | ||
| Mobile and Web App | ||
| Newsfeed | ||
| Personalized Event Center | ||
| Polls & Questions | ||
| Private Chats & Calls | ||
| Push Notifications | ||
| Roundtables |
Event Management (0 vs 4)
| Feature | Swapcard | Universe |
|---|---|---|
| Event Creation | ||
| Event Manager | ||
| Inventory Control | ||
| Timed-Entry Schedule Management |
Exhibitor Management (7 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Documents and Items | ||
| Exhibitor Center | ||
| Exhibitor Management Portal | ||
| Member Roles | ||
| Sales Booth | ||
| Self-Service Exhibitor Management | ||
| Virtual Booth |
Integration (1 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Widgets |
Integrations (7 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| CRM Sync | ||
| Connector Integrations | ||
| Custom Integrations | ||
| Enterprise-Grade Integrations | ||
| Native Integrations | ||
| Ready-Made Integrations | ||
| iFrame Integrations |
Lead Management (9 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Exhibitor Lead Capture | ||
| Exhibitor Lead Center | ||
| Exhibitor Lead Qualifiers | ||
| Lead Capture | ||
| Lead Generation | ||
| Lead Reports | ||
| Lead Retrieval | ||
| Lead Scoring & Management | ||
| Leads Report |
Localization (1 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Multi-Language & Timezone Support |
Marketing (0 vs 5)
| Feature | Swapcard | Universe |
|---|---|---|
| Distribution Network | ||
| Fan Data Access | ||
| Marketing Strategy | ||
| Partner Marketing Services | ||
| Sponsorship Opportunities |
Monetization (11 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| 365 Marketplace | ||
| Ad Placements | ||
| Advanced Banner Ads | ||
| Exhibitor Marketplace | ||
| Marketplace | ||
| Pre-event Networking Monetization | ||
| Private & Limited Sessions | ||
| Self-Serve Exhibitor Marketplace | ||
| Sponsored Push Notifications | ||
| Sponsored Sessions & Content | ||
| Sponsorship Package Management |
Networking (7 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Hosted Buyer & Smart Meetings | ||
| Meetings to Exhibitor | ||
| Networking & Matchmaking | ||
| Participant View | ||
| Peer Chat and AI Matchmaking | ||
| Private & Multi-Participant Meetings | ||
| Score & Export Contacts |
Onsite Management (0 vs 4)
| Feature | Swapcard | Universe |
|---|---|---|
| Custom Badges | ||
| Custom Paper Tickets | ||
| RFID Access Control | ||
| Scan and Sell at Door |
Onsite Operations (9 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| AV Production Services | ||
| Access Control | ||
| Badge Printing | ||
| Check-in | ||
| Interactive Floor Maps | ||
| Interactive Floor Plan | ||
| Onsite Check-in and Badge Printing | ||
| Session Tracking and Access Control | ||
| Swapcard Go |
Payments (0 vs 8)
| Feature | Swapcard | Universe |
|---|---|---|
| Additional Fee Options | ||
| Advanced Payouts | ||
| Cardholder Presales | ||
| Fee Control | ||
| Multiple Payment Methods | ||
| Payment Plans | ||
| Payment Processing | ||
| Tax Management |
Platform (1 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Cross-Platform Support |
Pricing (0 vs 2)
| Feature | Swapcard | Universe |
|---|---|---|
| Dynamic Pricing | ||
| Pricing Optimization Analysis |
Registration (10 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Advanced & Enterprise Registration | ||
| Dynamic Ticketing and Pricing | ||
| Embedded Registration | ||
| Enterprise Registration | ||
| Fast Registration | ||
| Flexible Registration Flows | ||
| Guest Mode | ||
| Payment Processing | ||
| Promotional Discounts | ||
| Tiered Pricing |
Sales Channels (0 vs 6)
| Feature | Swapcard | Universe |
|---|---|---|
| Partner Affiliate Channels | ||
| Sell on Facebook | ||
| Sell on Ticketmaster | ||
| Sell on Universe Discover | ||
| Sell on Your Website | ||
| Website Embed |
Support (2 vs 7)
| Feature | Swapcard | Universe |
|---|---|---|
| 24/7 Global Support | ||
| Contact Center Support | ||
| Dedicated Account Manager | ||
| Email Support | ||
| Online Help Center | ||
| Onsite Professional Services | ||
| Onsite Support | ||
| Priority Email Support | ||
| Scalable Customer Support |
Team Management (0 vs 1)
| Feature | Swapcard | Universe |
|---|---|---|
| Team Permissions |
Ticket Management (0 vs 7)
| Feature | Swapcard | Universe |
|---|---|---|
| Date and Time Changes | ||
| Digital QR-Coded Tickets | ||
| Ticket Transfers | ||
| Ticket Upgrades | ||
| Tiered Ticketing | ||
| Unlimited Add-ons | ||
| Unlimited Ticket Types |
Video (4 vs 0)
| Feature | Swapcard | Universe |
|---|---|---|
| Backstage | ||
| Closed Captioning | ||
| Live Stream | ||
| Pre-recorded and Simi-live |
Unique Features
Only in Swapcard (116)
Web Accessibility
Organization Management
AI Smart Meeting Generator
AI-Generated Leads
AI-Powered Matchmaking
Exhibitor Recommendations
Personalized Recommendations
Sherlock AI
Virtual Event AI Assistant
Analytics & Dashboards
Analytics Dashboard
Engagement and Behavior Analytics
Exhibitor and Sponsorship Performance Reporting
Registration and Intent Data
Revenue and Monetization Insights
Session & Event Rating
Branded Web & Mobile App
Mobile Branded App
White Label App
365 Event Hub
+ 96 more unique features
Only in Universe (63)
Account Dashboard
Audience Insights
Customized Recurring Reports
Detailed Cross-Event Analytics
Integrated Conversion Tracking
Real-time Analytics and Insights
Checkout Customization
Custom Checkout Questions
Waiting Room
Automatic Email Reminders
Custom Order Messages
Purchase Receipts
Ticket Resend
Extended Chargeback Support
Refund Management
Standard Chargeback Support
Data Ownership
GraphQL API
Open API
Webhooks
+ 43 more unique features
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