Survicate vs Totango
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Survicate offers more features (67 vs 40) and more integrations (46 vs 25). Starting price: Survicate at $349/mo vs Totango at $3000/mo. Survicate has 67 unique features while Totango has 40 unique features, with 0 features in common.
| Survicate | Totango | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 67 | 40 |
| AI-Powered Features | 10 | 15 |
| Starting Price | $349/mo | $3000/mo |
| Pricing Tiers | 5 | 4 |
| Integrations | 46 | 25 |
| Shared Features | 0 | |
| Shared Integrations | 13 | |
| Data Quality | 100% | 70% |
Feature Comparison by Category
AI (3 vs 0)
| Feature | Survicate | Totango |
|---|---|---|
| AI Follow-up Questions | ||
| AI-Powered Research Chatbot | ||
| Survey Creation via AI |
Account Management (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Account Mapping |
Alerts (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Real-time Alerts |
Analysis (6 vs 0)
| Feature | Survicate | Totango |
|---|---|---|
| AI Categorization | ||
| Auto-Generated Topics | ||
| Auto-translate Responses | ||
| Automated Feedback Analysis | ||
| Filter by Third Party Attributes | ||
| Sentiment Analysis |
Analytics (0 vs 9)
| Feature | Survicate | Totango |
|---|---|---|
| Account Segmentation | ||
| Churn Prediction | ||
| Cohort Analysis | ||
| Custom Metrics | ||
| Engagement Metrics | ||
| Health Scoring | ||
| Performance Benchmarking | ||
| Predictive Analytics | ||
| Usage Analytics |
Automation (4 vs 3)
| Feature | Survicate | Totango |
|---|---|---|
| Customer Journeys | ||
| Playbooks | ||
| Recurring Surveys | ||
| Response Caps | ||
| Survey Scheduling | ||
| Survey Throttling | ||
| Workflows |
Compliance (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Data Governance |
Customer Engagement (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Multi-threading |
Customer Feedback (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Survey Tools |
Customer Insights (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Customer Voice |
Customer Portal (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| White-label Portal |
Customer View (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Customer Timeline |
Customization (4 vs 0)
| Feature | Survicate | Totango |
|---|---|---|
| Custom Branding | ||
| Custom CSS | ||
| Custom End Screens | ||
| Remove Survicate Branding |
Data Management (1 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Attribute Mapping | ||
| Automatic Enrichment |
Engagement (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Business Reviews |
Extensions (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Marketplace |
Feedback Sources (1 vs 0)
| Feature | Survicate | Totango |
|---|---|---|
| Transcribe Meeting Recordings |
Integration (0 vs 2)
| Feature | Survicate | Totango |
|---|---|---|
| API Access | ||
| Email Integration |
Integration & Automation (5 vs 0)
| Feature | Survicate | Totango |
|---|---|---|
| Data Warehouses Integration | ||
| Export API | ||
| Session Replay Integration | ||
| Survey Data Sync | ||
| Webhooks |
Learning (0 vs 2)
| Feature | Survicate | Totango |
|---|---|---|
| Knowledge Base | ||
| Training Courses |
Mobility (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Mobile App |
Monitoring (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Customer Health Monitoring |
Optimization (1 vs 0)
| Feature | Survicate | Totango |
|---|---|---|
| A/B Testing |
Performance (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Goal Tracking |
Productivity (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Task Management |
Reporting (0 vs 3)
| Feature | Survicate | Totango |
|---|---|---|
| Executive Dashboards | ||
| Gainsight-style Scorecards | ||
| QBRs and Executive Summaries |
Reporting & Dashboards (3 vs 0)
| Feature | Survicate | Totango |
|---|---|---|
| Custom Dashboards | ||
| Insights Hub | ||
| Scheduled Reports |
Resource Management (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Resource Planning |
Revenue Operations (0 vs 3)
| Feature | Survicate | Totango |
|---|---|---|
| Expansion Revenue Tracking | ||
| Renewal Forecasting | ||
| Revenue Intelligence |
Security (8 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| 2-Factor Authentication | ||
| Access Logs | ||
| DORA Compliance | ||
| HIPAA Compliance | ||
| PII Protection | ||
| Protected Data Storage | ||
| Role-based Access Control | ||
| SAML SSO | ||
| Safe AI |
Segmentation (0 vs 1)
| Feature | Survicate | Totango |
|---|---|---|
| Audience Builder |
Support (3 vs 0)
| Feature | Survicate | Totango |
|---|---|---|
| 1:1 Human Training | ||
| Dedicated Success Manager | ||
| Live Chat Support |
Survey Creation (6 vs 0)
| Feature | Survicate | Totango |
|---|---|---|
| Advanced Survey Logic | ||
| Answer Piping | ||
| Create via Import | ||
| Standard Survey Logic | ||
| Upload Screenshots | ||
| Visual Logic Tree |
Survey Distribution (12 vs 0)
| Feature | Survicate | Totango |
|---|---|---|
| Braze Surveys | ||
| Email Surveys | ||
| Feedback Button | ||
| Iframe Embeds | ||
| In-Product Surveys | ||
| Intercom Surveys | ||
| Kiosk Mode | ||
| Mobile App SDK | ||
| Multi-Channel Surveys | ||
| Multilingual Surveys | ||
| QR Code Distribution | ||
| Website Pop-ups |
Targeting & Segmentation (10 vs 0)
| Feature | Survicate | Totango |
|---|---|---|
| Attribute Targeting | ||
| Cookie-based Targeting | ||
| Event & Behaviour Targeting | ||
| Exit Intent Targeting | ||
| JavaScript Targeting | ||
| Precise Targeting | ||
| Previous Response Targeting | ||
| Respondent Identification | ||
| Survey Sampling | ||
| URL Targeting |
Unique Features
Only in Survicate (67)
AI Follow-up Questions
AI-Powered Research Chatbot
Survey Creation via AI
AI Categorization
Auto-Generated Topics
Auto-translate Responses
Automated Feedback Analysis
Filter by Third Party Attributes
Sentiment Analysis
Recurring Surveys
Response Caps
Survey Scheduling
Survey Throttling
Custom Branding
Custom CSS
Custom End Screens
Remove Survicate Branding
Automatic Enrichment
Transcribe Meeting Recordings
Data Warehouses Integration
+ 47 more unique features
Only in Totango (40)
Account Mapping
Real-time Alerts
Account Segmentation
Churn Prediction
Cohort Analysis
Custom Metrics
Engagement Metrics
Health Scoring
Performance Benchmarking
Predictive Analytics
Usage Analytics
Customer Journeys
Playbooks
Workflows
Data Governance
Multi-threading
Survey Tools
Customer Voice
White-label Portal
Customer Timeline
+ 20 more unique features
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