SurveySparrow vs Userpilot
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
SurveySparrow offers more features (50 vs 41) and fewer integrations (8 vs 25). Starting price: SurveySparrow at Free vs Userpilot at $89/mo. SurveySparrow has 48 unique features while Userpilot has 39 unique features, with 2 features in common.
| SurveySparrow | Userpilot | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 50 | 41 |
| AI-Powered Features | 3 | 2 |
| Starting Price | Free | $89/mo |
| Pricing Tiers | 5 | 4 |
| Integrations | 8 | 25 |
| Shared Features | 2 | |
| Shared Integrations | 6 | |
| Data Quality | 90% | 71% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Smart Targeting Recommendations |
AI & Analytics (1 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| CogniVue |
AI & Automation (1 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Wings - AI-Powered Tools Suite |
Analytics (0 vs 8)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Analytics Dashboard | ||
| Behavior Analytics | ||
| Cohort Analysis | ||
| Custom Reports | ||
| Funnel Analysis | ||
| Product Analytics | ||
| Retention Reports | ||
| Sentiment Analysis |
Analytics & Reporting (7 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Bell Curve Analysis | ||
| Custom Dashboard Widgets | ||
| Customer Journey Map | ||
| Executive Dashboard | ||
| Key Driver Analysis | ||
| Real-Time Reporting & Analysis | ||
| Respondent Location Tracking |
Audience Management (1 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Audience Management |
Automation (2 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Recurring Surveys | ||
| Workflow Automation |
Channel Integration (3 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Omnichannel Feedback Collection | ||
| Slack Integration for Surveys | ||
| WhatsApp Feedback Collection |
Collaboration (0 vs 2)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Comments & Annotations | ||
| Team Collaboration |
Communication (0 vs 2)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Feature Announcements | ||
| Scheduled Messages |
Content (0 vs 2)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Image Annotations | ||
| Video Guides |
Customization (3 vs 1)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Custom CSS Styling | ||
| Survey Themes | ||
| White-Label Surveys |
Data Collection (0 vs 1)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Progressive Profiling |
Data Management (0 vs 2)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Data Export | ||
| User Properties Sync |
Design (0 vs 1)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Mobile-Responsive Guides |
Development (0 vs 2)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| API Access | ||
| No-Code Editor |
Employee Feedback (1 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| 360 Assessment |
Feedback (0 vs 3)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Conditional Logic | ||
| Feedback Workflows | ||
| Surveys & Feedback |
Integration (2 vs 1)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| 2000+ Platform Integrations | ||
| API & Webhooks | ||
| Webhook Support |
Localization (2 vs 1)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Localization | ||
| Multi-Language Surveys | ||
| Survey Translation |
Management (0 vs 1)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Version Control |
Monetization (1 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Accept Payments |
Onboarding (0 vs 1)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Checklists |
Optimization (0 vs 1)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| A/B Testing |
Personalization (0 vs 1)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Dynamic Content |
Reporting (1 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Document Generator |
Review Management (1 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Reputation Management |
Security (4 vs 3)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Audit Logs | ||
| Data Security & Encryption | ||
| HIPAA Compliance | ||
| Role-Based Access Control | ||
| Secure Surveys | ||
| Single Sign-On (SSO) |
Support (0 vs 1)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Resource Center |
Support & Ticketing (1 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Ticket Management |
Survey Collection (4 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Chatbot for Website | ||
| Offline Survey Collection | ||
| Partial Response Collection | ||
| SpotChecks |
Survey Design (3 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Advanced Question Types | ||
| Question Piping | ||
| Skip Logic & Display Logic |
Survey Distribution (4 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Email Survey Customization | ||
| Embedded Surveys | ||
| Post-Survey Redirect | ||
| Survey Distribution via QR Code |
Survey Type (7 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| CSAT & CES Surveys | ||
| Conversational Surveys | ||
| Mobile-First Surveys | ||
| NPS Software | ||
| Quiz & Auto-Scoring | ||
| Smart Surveys | ||
| Video Surveys |
Targeting (0 vs 2)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Advanced Targeting Rules | ||
| Segmentation |
Team Management (1 vs 0)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Subaccounts & Multiple Users |
Tracking (0 vs 1)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| User Behavioral Events |
User Guidance (0 vs 3)
| Feature | SurveySparrow | Userpilot |
|---|---|---|
| Hotspots | ||
| In-App Guides | ||
| Launchers |
Unique Features
Only in SurveySparrow (48)
CogniVue
Wings - AI-Powered Tools Suite
Bell Curve Analysis
Custom Dashboard Widgets
Customer Journey Map
Executive Dashboard
Key Driver Analysis
Real-Time Reporting & Analysis
Respondent Location Tracking
Audience Management
Recurring Surveys
Workflow Automation
Omnichannel Feedback Collection
Slack Integration for Surveys
WhatsApp Feedback Collection
Survey Themes
White-Label Surveys
360 Assessment
2000+ Platform Integrations
API & Webhooks
+ 28 more unique features
Only in Userpilot (39)
Smart Targeting Recommendations
Analytics Dashboard
Behavior Analytics
Cohort Analysis
Custom Reports
Funnel Analysis
Product Analytics
Retention Reports
Sentiment Analysis
Comments & Annotations
Team Collaboration
Feature Announcements
Scheduled Messages
Image Annotations
Video Guides
Progressive Profiling
Data Export
User Properties Sync
Mobile-Responsive Guides
API Access
+ 19 more unique features
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