Stonly vs Lime Connect
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Stonly offers fewer features (45 vs 74) and more integrations (10 vs 8). Starting price: Stonly at Contact Sales vs Lime Connect at $130/mo. Stonly has 45 unique features while Lime Connect has 74 unique features, with 0 features in common.
| Stonly | Lime Connect | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 45 | 74 |
| AI-Powered Features | 3 | 7 |
| Starting Price | Contact Sales | $130/mo |
| Pricing Tiers | 2 | 4 |
| Integrations | 10 | 8 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 85% | 90% |
Feature Comparison by Category
AI (2 vs 0)
| Feature | Stonly | Lime Connect |
|---|---|---|
| AI Agent Assist | ||
| AI Answers |
AI Assistance (0 vs 1)
| Feature | Stonly | Lime Connect |
|---|---|---|
| AI Copilot |
AI Automation (0 vs 5)
| Feature | Stonly | Lime Connect |
|---|---|---|
| AI Agents | ||
| AI-powered Live Translation | ||
| Actions | ||
| Bot-Human Handover | ||
| Connect AI |
Analytics (7 vs 6)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Contact Location | ||
| Content Health | ||
| Conversation Feedback | ||
| Conversation Status | ||
| Custom Reporting | ||
| Feedback | ||
| Feedback Options | ||
| Full-path Analytics | ||
| Google Analytics 4 Integration | ||
| Lime Connect Analytics | ||
| Pageview Analytics | ||
| Surveys | ||
| User-level Analytics |
Automation (2 vs 0)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Unlimited Triggers | ||
| Workflow Editor |
CRM (0 vs 1)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Contact Details |
Collaboration (1 vs 0)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Collaboration Tools |
Communication (0 vs 6)
| Feature | Stonly | Lime Connect |
|---|---|---|
| File Sharing | ||
| Interactive Media Support | ||
| Message Center | ||
| Message Center Features | ||
| Notes | ||
| Video Calls & Screen Sharing |
Compliance (0 vs 2)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Automatic Data Deletion | ||
| GDPR Data Deletion |
Content Creation (9 vs 0)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Attach Files to Guides | ||
| Checklists | ||
| Code Blocks | ||
| Contact Forms | ||
| Guided Tours | ||
| Interactive Guides | ||
| Multimedia Editor | ||
| Templates | ||
| WYSIWYG Editor |
Content Management (9 vs 0)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Knowledge Base | ||
| Metadata | ||
| Modules | ||
| Reusable Snippets | ||
| Review Flows | ||
| Scheduled Publishing | ||
| Tagging | ||
| Versioning | ||
| View Management |
Customization (3 vs 14)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Chat Inactivity Prevention | ||
| Chat Modes | ||
| Click-to-Chat Button | ||
| Custom Data Fields | ||
| Custom Design | ||
| Font Selection | ||
| Hide Messenger | ||
| In-guide Variables | ||
| Live Preview | ||
| Messenger Customization | ||
| Multiple Chat Windows | ||
| Offline Behavior | ||
| Operator Aliases | ||
| Quick Links | ||
| Service Times |
Deployment (1 vs 0)
| Feature | Stonly | Lime Connect |
|---|---|---|
| The Widget |
Export (1 vs 0)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Export Guides as PDF |
Integration (2 vs 9)
| Feature | Stonly | Lime Connect |
|---|---|---|
| API Access | ||
| Add-on API | ||
| Analytics API | ||
| Basic API Access | ||
| Chatbot API | ||
| Client Tracking API | ||
| Content Migration | ||
| Email Callback API | ||
| Full API Access | ||
| JSON API | ||
| Messenger API |
Live Chat (0 vs 2)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Website Chat | ||
| Website Messenger |
Localization (1 vs 0)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Auto-Translate |
Marketing (0 vs 3)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Interactive Media Content | ||
| WhatsApp Campaigns | ||
| WhatsApp Flows |
Messaging (0 vs 5)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Email Channel | ||
| Facebook Messenger | ||
| Instagram Messaging | ||
| SMS Channel | ||
| WhatsApp Channel |
Mobile (0 vs 1)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Mobile App |
Notifications (0 vs 1)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Operator Notifications |
Optimization (1 vs 0)
| Feature | Stonly | Lime Connect |
|---|---|---|
| SEO Optimization |
Organization (0 vs 1)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Conversation Topics |
Productivity (0 vs 2)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Chat Commands | ||
| Messaging Macros |
Recording (0 vs 1)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Conversation Transcripts |
Routing (0 vs 3)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Conversation Forwarding | ||
| Group Selection | ||
| Skill-based Routing |
Security (3 vs 3)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Access Rights | ||
| Advanced Team Rights Management | ||
| Audit Log | ||
| Privacy Mode | ||
| SSO | ||
| SSO (Single Sign-On) |
Support (2 vs 5)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Chat Support | ||
| Dedicated Account Manager | ||
| Dedicated Customer Success | ||
| Phone and Email Support | ||
| Priority Support | ||
| Professional Onboarding | ||
| Standard Onboarding |
Targeting (1 vs 0)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Content Segmentation |
Team Management (0 vs 3)
| Feature | Stonly | Lime Connect |
|---|---|---|
| Operator Groups | ||
| Operator Roles | ||
| Operator Skills |
Unique Features
Only in Stonly (45)
AI Agent Assist
AI Answers
Content Health
Custom Reporting
Feedback
Full-path Analytics
Pageview Analytics
Surveys
User-level Analytics
Unlimited Triggers
Workflow Editor
Collaboration Tools
Attach Files to Guides
Checklists
Code Blocks
Contact Forms
Guided Tours
Interactive Guides
Multimedia Editor
Templates
+ 25 more unique features
Only in Lime Connect (74)
AI Copilot
Actions
AI Agents
AI-powered Live Translation
Bot-Human Handover
Connect AI
Contact Location
Conversation Feedback
Conversation Status
Feedback Options
Google Analytics 4 Integration
Lime Connect Analytics
File Sharing
Interactive Media Support
Message Center
Message Center Features
Notes
Video Calls & Screen Sharing
Automatic Data Deletion
GDPR Data Deletion
+ 54 more unique features
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