Stamped vs Zonka Feedback
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Stamped offers more features (91 vs 72) and fewer integrations (10 vs 25). Starting price: Stamped at $199/mo vs Zonka Feedback at Contact Sales. Stamped has 91 unique features while Zonka Feedback has 72 unique features, with 0 features in common.
| Stamped | Zonka Feedback | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 91 | 72 |
| AI-Powered Features | 5 | 6 |
| Starting Price | $199/mo | Contact Sales |
| Pricing Tiers | 5 | 3 |
| Integrations | 10 | 25 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 100% |
Feature Comparison by Category
AI (3 vs 0)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Smart Assist | ||
| Smart Product Upsell | ||
| Smart Sentiment Analysis |
AI Analytics (0 vs 6)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| AI Feedback Intelligence Platform | ||
| AI Impact Analysis | ||
| Ask AI | ||
| Sentiment Analysis | ||
| Thematic Analysis | ||
| Track Entities & Aspects |
Analytics (6 vs 5)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Basic Analytics on Program Performance | ||
| Contact & User Journey Tracking | ||
| Customer Feedback Analytics | ||
| Location & Frontline Analytics | ||
| Net Promoter Score | ||
| Points Program Reports | ||
| Product Feedback Analytics | ||
| Review Requests Overall Stats | ||
| Rewards Reports | ||
| Support Feedback Analytics | ||
| VIP Program Reports |
Automation (4 vs 3)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Advance Auto-Publish | ||
| CX Automation & Workflows | ||
| Campaign Templates | ||
| Case Management | ||
| Lifecycle Automation | ||
| Moments and Plays System | ||
| Task Management |
CX Metrics (0 vs 3)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| CES Survey | ||
| CSAT Survey | ||
| NPS Survey |
Collaboration (0 vs 3)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Collaborative Inbox | ||
| Internal Notes | ||
| Team Collaboration |
Communication (0 vs 2)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Direct Customer Email | ||
| Social Media Sharing |
Content Management (5 vs 0)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| FAQ Management | ||
| Product Blacklist | ||
| Product Reviews Grouping | ||
| Profanity Filter | ||
| Review Curation |
Customization (12 vs 2)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Advanced Layout Editor | ||
| Branding & Themes | ||
| Custom Forms | ||
| Custom Redirect URL | ||
| Custom Sender Domain | ||
| Custom Setup & Taxonomy | ||
| Email HTML Editor | ||
| Email HTML and CSS Editor | ||
| Liquid Templating | ||
| Points Branding | ||
| Self-Hosted Thank You Page | ||
| Stamped Branding Removal | ||
| Theme Branding | ||
| Widget CSS Editor |
Data Management (0 vs 1)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Historical Data Import |
Device Management (0 vs 1)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Remote Device Tracking |
Feedback Collection (0 vs 3)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Digital Feedback Capture | ||
| Feedback SDK | ||
| Pre-Capture Data |
Feedback Management (0 vs 1)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Response Filtering |
Integration (0 vs 1)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| API Access & Webhooks |
Integrations (10 vs 0)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Additional ESP Integrations | ||
| Attentive Integration | ||
| Bazaarvoice Integration | ||
| Google Product Ratings | ||
| Google Seller Ratings | ||
| Klaviyo Integration | ||
| Point-of-Sale Integration | ||
| Reviews Syndication Across Multiple Stores | ||
| Shopify Integration | ||
| Stamped Apps Integration |
Localization (1 vs 0)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Language Translations |
Loyalty (20 vs 0)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Account Creation Points | ||
| Buy with Points Redemption | ||
| Custom Referral Codes | ||
| Custom Referral Domain URL | ||
| Customizable Earning Rules | ||
| Discount Rules | ||
| Dollar Value Discount Rewards | ||
| Flexible On-Site Display Widgets | ||
| Free Product Rewards | ||
| Free Shipping Vouchers | ||
| Newsletter Sign-Up Points | ||
| Percentage Discount Rewards | ||
| Purchase Points | ||
| Referral Program | ||
| Site Visit Points |
Marketing (5 vs 0)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Email Sequences | ||
| Manual Product Upsell | ||
| Pre-built Email and SMS Templates | ||
| Rewards Coupons Incentivizing | ||
| Social Sharing |
Notifications (0 vs 1)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Real-time Alerts & Digest Emails |
Organization (0 vs 1)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Multi-Location Management |
Personalization (2 vs 0)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Dynamic Content Blocks | ||
| Personalized Next Order Timing |
Reporting (0 vs 11)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Activity History Tracking | ||
| CSV Export | ||
| Comparative Reports | ||
| Drill Down & Advanced Filters | ||
| Location & Agent Reports | ||
| NPS, CSAT & CES Analysis | ||
| Real-time Reports & Analytics | ||
| Report Scheduling & Export | ||
| Role-based Dashboards | ||
| Trend Analysis | ||
| Word Analysis |
Reputation Management (0 vs 1)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Online Reputation Management |
Reviews (12 vs 0)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Checkout Reviews | ||
| Community Questions and Answers | ||
| Customizable On-Site Review Widgets | ||
| Display Widgets | ||
| Email Signature Widgets | ||
| In-Email Review Collection | ||
| Product Reviews | ||
| Product Reviews Widget | ||
| Review Anonymously | ||
| Reviews Commenting | ||
| Star Ratings Display | ||
| Visual Gallery |
SEO (4 vs 0)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Dedicated SEO Reviews Page | ||
| Inline HTML Reviews Content | ||
| Rich Snippets Star Ratings | ||
| SEO-Friendly Reviews Widgets |
Security (0 vs 3)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Data Hosting & Localization | ||
| Data Security & Compliance | ||
| SSO & Access Control |
Support (3 vs 0)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| 24/7 Support | ||
| Dedicated Onboarding | ||
| Migration Support |
Survey Distribution (0 vs 8)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Email Survey Distribution | ||
| Kiosk Surveys | ||
| Offline Surveys | ||
| QR Code Generation | ||
| SMS Survey Distribution | ||
| Website Surveys | ||
| WhatsApp Surveys | ||
| iPad & Android Surveys |
Survey Management (0 vs 16)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| 30+ Question Types | ||
| Advanced Targeting & Throttling | ||
| Answer Piping & Custom Variables | ||
| Campaign Management | ||
| Contact Management | ||
| Custom Variables | ||
| Customize Intro & Thank You Screens | ||
| Multilingual Surveys | ||
| Preset Start & End Time | ||
| Professional Templates | ||
| Redirect after Completion | ||
| Respondent Tracking | ||
| Skip Logic & Question Branching | ||
| Survey Builder | ||
| Survey Software |
User Generated Content (4 vs 0)
| Feature | Stamped | Zonka Feedback |
|---|---|---|
| Photo Reviews | ||
| Photo and Video UGC Collection | ||
| Video Reviews | ||
| Watermark Customer Photos |
Unique Features
Only in Stamped (91)
Smart Assist
Smart Product Upsell
Smart Sentiment Analysis
Basic Analytics on Program Performance
Net Promoter Score
Points Program Reports
Review Requests Overall Stats
Rewards Reports
VIP Program Reports
Advance Auto-Publish
Campaign Templates
Lifecycle Automation
Moments and Plays System
FAQ Management
Product Blacklist
Product Reviews Grouping
Profanity Filter
Review Curation
Advanced Layout Editor
Custom Forms
+ 71 more unique features
Only in Zonka Feedback (72)
AI Feedback Intelligence Platform
AI Impact Analysis
Ask AI
Sentiment Analysis
Thematic Analysis
Track Entities & Aspects
Contact & User Journey Tracking
Customer Feedback Analytics
Location & Frontline Analytics
Product Feedback Analytics
Support Feedback Analytics
Case Management
CX Automation & Workflows
Task Management
Collaborative Inbox
Internal Notes
Team Collaboration
Direct Customer Email
Social Media Sharing
Branding & Themes
+ 52 more unique features
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