Simplesat vs Userpilot
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Simplesat offers more features (79 vs 41) and fewer integrations (16 vs 25). Starting price: Simplesat at $119/mo vs Userpilot at $89/mo. Simplesat has 78 unique features while Userpilot has 40 unique features, with 1 features in common.
| Simplesat | Userpilot | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 79 | 41 |
| AI-Powered Features | 2 | 2 |
| Starting Price | $119/mo | $89/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 16 | 25 |
| Shared Features | 1 | |
| Shared Integrations | 7 | |
| Data Quality | 95% | 71% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Smart Targeting Recommendations |
AI Features (2 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| AI-Generated Questions | ||
| Topic Detection |
Account Management (1 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Multi-Brand Support |
Analytics (0 vs 8)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Analytics Dashboard | ||
| Behavior Analytics | ||
| Cohort Analysis | ||
| Custom Reports | ||
| Funnel Analysis | ||
| Product Analytics | ||
| Retention Reports | ||
| Sentiment Analysis |
Automation (1 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Automated Follow-Up Reminders |
Billing (2 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Credit Card Payments | ||
| Wire Payments |
Collaboration (0 vs 2)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Comments & Annotations | ||
| Team Collaboration |
Communication (0 vs 2)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Feature Announcements | ||
| Scheduled Messages |
Compliance (2 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| On-Demand Security Reviews | ||
| TOS and DPA Customization |
Content (0 vs 2)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Image Annotations | ||
| Video Guides |
Customer Management (1 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Customer Management |
Customization (2 vs 1)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Custom CSS Styling | ||
| Survey Branding | ||
| Survey URL Customization |
Data Collection (0 vs 1)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Progressive Profiling |
Data Management (2 vs 2)
| Feature | Simplesat | Userpilot |
|---|---|---|
| CSV Customer Import | ||
| CSV Data Export | ||
| Data Export | ||
| User Properties Sync |
Delivery Methods (4 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Direct Email Delivery | ||
| Direct Link Surveys | ||
| Email Embed | ||
| Web Embed Surveys |
Design (2 vs 1)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Custom Rating Icons | ||
| Mobile Responsive Design | ||
| Mobile-Responsive Guides |
Development (0 vs 2)
| Feature | Simplesat | Userpilot |
|---|---|---|
| API Access | ||
| No-Code Editor |
Email Features (3 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Custom Email Templates | ||
| Personalized Emails | ||
| Send from Custom Domain |
Features (1 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Dynamic Placeholders |
Feedback (0 vs 3)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Conditional Logic | ||
| Feedback Workflows | ||
| Surveys & Feedback |
Feedback Management (2 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Feedback Tags | ||
| Private Notes |
Integration (0 vs 1)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Webhook Support |
Integrations (14 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Autotask Integration | ||
| BrightGauge Integration | ||
| ConnectWise Integration | ||
| Custom Integrations | ||
| Freshdesk Integration | ||
| Infusionsoft Integration | ||
| Intercom Integration | ||
| Microsoft Teams Integration | ||
| Power BI Integration | ||
| Public API | ||
| Salesforce Integration | ||
| Slack Integration | ||
| Zapier Integration | ||
| Zendesk Integration |
Limits (1 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Monthly Email Send Limit |
Localization (1 vs 1)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Localization | ||
| Multi-Language Support |
Management (0 vs 1)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Version Control |
Notifications (2 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Instant Email Notifications | ||
| Summary Emails |
Onboarding (0 vs 1)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Checklists |
Optimization (0 vs 1)
| Feature | Simplesat | Userpilot |
|---|---|---|
| A/B Testing |
Personalization (0 vs 1)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Dynamic Content |
Reporting (10 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Advanced Filtering | ||
| Answers Drilldown | ||
| Automated Reports | ||
| Custom Dashboards | ||
| Feedback Details View | ||
| Pivot Table Reports | ||
| Printable PDF Reports | ||
| Response Rate Reporting | ||
| Saved Filters and Views | ||
| Survey Dashboards |
Review Generation (2 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Automated 5-Star Review Requests | ||
| Review Display Buttons |
Security (8 vs 3)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Audit Logs | ||
| Custom Roles | ||
| Directory Sync | ||
| Enterprise SSO | ||
| Granular User Permissions | ||
| Role-Based Access Control | ||
| SIEM Activity Stream | ||
| SSO with Google and Microsoft | ||
| Single Sign-On (SSO) | ||
| Two-Factor Authentication | ||
| User Activity Logs |
Support (6 vs 1)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Design and Code Support | ||
| Email Support | ||
| Live Chat Support | ||
| Migration Assistance | ||
| Phone Support | ||
| Resource Center |
Survey Customization (1 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Customizable Surveys |
Survey Features (3 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Conditional Logic | ||
| Multi-Question Surveys | ||
| Multiple Question Types |
Survey Types (3 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| CES (Customer Effort Score) Surveys | ||
| CSAT Surveys | ||
| NPS (Net Promoter Score) Surveys |
Targeting (0 vs 2)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Advanced Targeting Rules | ||
| Segmentation |
Testimonials (3 vs 0)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Customizable Feedback Widgets | ||
| Live Satisfaction Score Widget | ||
| One-Click Feedback Publishing |
Tracking (0 vs 1)
| Feature | Simplesat | Userpilot |
|---|---|---|
| User Behavioral Events |
User Guidance (0 vs 3)
| Feature | Simplesat | Userpilot |
|---|---|---|
| Hotspots | ||
| In-App Guides | ||
| Launchers |
Unique Features
Only in Simplesat (78)
Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates
+ 58 more unique features
Only in Userpilot (40)
Smart Targeting Recommendations
Analytics Dashboard
Behavior Analytics
Cohort Analysis
Custom Reports
Funnel Analysis
Product Analytics
Retention Reports
Sentiment Analysis
Comments & Annotations
Team Collaboration
Feature Announcements
Scheduled Messages
Image Annotations
Video Guides
Custom CSS Styling
Progressive Profiling
Data Export
User Properties Sync
Mobile-Responsive Guides
+ 20 more unique features
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