Setmore vs Zenoti
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Setmore offers fewer features (47 vs 63) and more integrations (30 vs 6). Starting price: Setmore at $9.99/mo vs Zenoti at Contact Sales. Setmore has 47 unique features while Zenoti has 63 unique features, with 0 features in common.
| Setmore | Zenoti | |
|---|---|---|
| Category | Productivity | Productivity |
| Total Features | 47 | 63 |
| AI-Powered Features | 0 | 12 |
| Starting Price | $9.99/mo | Contact Sales |
| Pricing Tiers | 3 | 3 |
| Integrations | 30 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 3 | |
| Data Quality | 73% | 90% |
Feature Comparison by Category
AI / Business Intelligence (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Zeenie AI Copilot |
AI / Communication (0 vs 2)
| Feature | Setmore | Zenoti |
|---|---|---|
| AI Text Bot | ||
| Integrated Phone Line with AI Insights |
AI / Customer Engagement (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| AI Engagement Hub - Hyperconnect |
AI / Customer Service (0 vs 2)
| Feature | Setmore | Zenoti |
|---|---|---|
| AI Receptionist | ||
| AI Voice Receptionist |
AI / Documentation (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| AI Scribe |
AI / Payment (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| AI Dispute Resolution |
AI / Reputation (0 vs 2)
| Feature | Setmore | Zenoti |
|---|---|---|
| AI Reputation Manager | ||
| Automated Reputation Management |
AI / Sales (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| AI Lead Management |
AI / Training (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Zeenie for Employee Training |
Analytics / Reporting (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Business Intelligence |
Automation / Growth (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Abandoned Cart Recovery |
Automation / Revenue (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Automated Upsells |
Booking (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Online Booking |
Booking / Social (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Direct Social Bookings |
Branding (2 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Custom Branding | ||
| White Label Solution |
Business Management (1 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Multi-location Support |
Business Rules (1 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Appointment Cancellation Policies |
CRM / Member Management (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Automated Member Management + CRM |
Communication (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Two-Way Texting with Reminders |
Communication / Collaboration (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| ZenChat |
Compliance / Documentation (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| HIPAA-Compliant EMR |
Compliance / Medical (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| e-Prescribe (EPCS and non-EPCS) |
Content Management (0 vs 2)
| Feature | Setmore | Zenoti |
|---|---|---|
| Advanced Photo Manager | ||
| Photo Manager |
Customer Communication (6 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Appointment Confirmations | ||
| Appointment Questionnaire Logic | ||
| Appointment Reminders Customization | ||
| Automated Reminders | ||
| Custom Intake Forms | ||
| SMS Notifications |
Customer Feedback (1 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Customer Feedback Surveys | ||
| Member Feedback |
Customer Management (3 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Appointment Notes | ||
| Customer Communication History | ||
| Customer Database |
Data Management (2 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Automatic Backups | ||
| Data Export |
Documentation (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Forms & Charting |
Franchise / Payment (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Auto-Settlement Across Franchisees |
Franchise Management (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Comprehensive Franchise Support |
HR / Communication (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Employee Chat and Surveys |
HR / Payroll (0 vs 2)
| Feature | Setmore | Zenoti |
|---|---|---|
| Integrated Payroll & Tipping | ||
| Integrated Payroll + Auto Tip Payouts |
HR / Staff Management (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Employee Performance Management |
Integration (3 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| API Access | ||
| Calendar Sync | ||
| Video Conferencing Integration |
Integrations / API (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Custom Integrations & API Access |
Integrations / Accounting (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Advanced Accounting Integrations |
Integrations / Video (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Zoom Virtual Consult Integration |
Inventory (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Inventory Management |
Inventory / Multi-Location (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Multi-location Inventory Pooling |
Localization (1 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Timezone Support |
Loyalty / Franchise (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Global Rewards & Loyalty Program Management |
Loyalty / Growth (0 vs 2)
| Feature | Setmore | Zenoti |
|---|---|---|
| Gift Cards & Referrals | ||
| Loyalty Programs |
Marketing (3 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Customer Birthday Reminders | ||
| Customer Loyalty Program | ||
| Email Marketing |
Marketing / Automation (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Marketing Automation |
Mobile (1 vs 2)
| Feature | Setmore | Zenoti |
|---|---|---|
| Customer Mobile App | ||
| Mobile App | ||
| Zenoti Mobile |
Mobile / Staff Management (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| MyZen Provider App |
Multi-Location / Payment (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Cross Center Redemption & Auto Settlement |
POS / Payment (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Kiosk & Point of Sale |
Payment Processing (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Integrated Payments |
Payments (1 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Online Payments |
Reporting (3 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Analytics Dashboard | ||
| Revenue Reporting | ||
| Staff Performance Reports |
Reporting / Administration (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Custom, Centralized Dashboards & Role-Based Reporting |
Resource Planning (1 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Resource Management |
Revenue Management (0 vs 4)
| Feature | Setmore | Zenoti |
|---|---|---|
| Dynamic Pricing | ||
| Dynamic Pricing Engine | ||
| Memberships & Packages | ||
| Premium Provider Pricing |
Revenue Management / E-commerce (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Online Membership Sales |
Scheduling (7 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Appointment Blocking | ||
| Appointment Book | ||
| Appointment Rescheduling | ||
| Group Bookings | ||
| Online Booking Calendar | ||
| Recurring Appointments | ||
| Service Availability Windows | ||
| Waitlist Management |
Scheduling / Automation (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Automated Waitlist Management |
Scheduling / Growth (0 vs 2)
| Feature | Setmore | Zenoti |
|---|---|---|
| Nearby Availability Suggestions | ||
| Preferred Provider Availability |
Security (1 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Two-Factor Authentication |
Security / Administration (0 vs 2)
| Feature | Setmore | Zenoti |
|---|---|---|
| Custom Roles & Enterprise Permissions | ||
| Enterprise User Permissions |
Security / Compliance (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Advanced Security & Compliance Features |
Service Management (3 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Appointment Types | ||
| Service Categories | ||
| Service Packages |
Social Proof (1 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Customer Reviews |
Support (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| 24/7 Live Support |
Support / Services (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Dedicated Success Team & SLA-Backed Priority Support |
Team Management (4 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Multi-staff Management | ||
| Staff Availability Rules | ||
| Staff Portal | ||
| Staff Scheduling |
Training / Services (0 vs 1)
| Feature | Setmore | Zenoti |
|---|---|---|
| Custom Training Programs |
Website (2 vs 0)
| Feature | Setmore | Zenoti |
|---|---|---|
| Business Website | ||
| Custom Domain |
Unique Features
Only in Setmore (47)
Custom Branding
White Label Solution
Multi-location Support
Appointment Cancellation Policies
Appointment Confirmations
Appointment Questionnaire Logic
Appointment Reminders Customization
Automated Reminders
Custom Intake Forms
SMS Notifications
Customer Feedback Surveys
Appointment Notes
Customer Communication History
Customer Database
Automatic Backups
Data Export
API Access
Calendar Sync
Video Conferencing Integration
Timezone Support
+ 27 more unique features
Only in Zenoti (63)
Zeenie AI Copilot
AI Text Bot
Integrated Phone Line with AI Insights
AI Engagement Hub - Hyperconnect
AI Receptionist
AI Voice Receptionist
AI Scribe
AI Dispute Resolution
AI Reputation Manager
Automated Reputation Management
AI Lead Management
Zeenie for Employee Training
Business Intelligence
Abandoned Cart Recovery
Automated Upsells
Online Booking
Direct Social Bookings
Two-Way Texting with Reminders
ZenChat
HIPAA-Compliant EMR
+ 43 more unique features
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