ServiceTrade vs UpKeep
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ServiceTrade offers fewer features (42 vs 84). Starting price: ServiceTrade at Contact Sales vs UpKeep at $20/mo. ServiceTrade has 42 unique features while UpKeep has 84 unique features, with 0 features in common.
| ServiceTrade | UpKeep | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 42 | 84 |
| AI-Powered Features | 2 | 10 |
| Starting Price | Contact Sales | $20/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 3 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Smart AI Summaries |
AI Automation (0 vs 6)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Nova AI | ||
| Photo-to-Parts Creation | ||
| Smart Checklist Builder | ||
| Smart Data Cleanup | ||
| Smart Scheduler | ||
| Work Order Activity Summaries |
Accounting (1 vs 0)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Cost Tracking |
Administration (1 vs 0)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Unlimited Office Users |
Analytics (2 vs 0)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Analytics and Business Intelligence | ||
| Margin Goals |
Asset Management (0 vs 10)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Asset Check In/Check Out | ||
| Asset Lifecycle Tracking | ||
| Asset Management | ||
| Custom Asset Statuses | ||
| Custom Fields for Assets | ||
| Depreciation Tracking | ||
| Equipment Downtime Tracking | ||
| Location Management | ||
| Reliability & Downtime Tracking | ||
| Warranty Tracking |
Automation (0 vs 1)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Workflow Automation |
Client Communication (2 vs 0)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Customer Portal | ||
| Service Link |
Compliance (0 vs 3)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Full Auditability | ||
| OSHA Compliance Logging | ||
| Signature Capture |
Core Operations (0 vs 1)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Work Order Management |
Enterprise (0 vs 1)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Multi-Site Module Support |
Extensibility (0 vs 3)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Studio App Builder | ||
| Studio App Marketplace | ||
| UpKeep Studio |
Field Efficiency (3 vs 0)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Equipment Service History | ||
| Technician Mobile App | ||
| Timecards |
Fleet Management (0 vs 5)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Digital Vehicle Inspections | ||
| UpKeep Fleet | ||
| VIN Lookup | ||
| Vehicle History | ||
| Vehicle Telematics Integration |
Inspections (5 vs 0)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Compliance Reporting | ||
| Deficiency Management | ||
| Digital Inspections | ||
| Inspection Management | ||
| Online Inspection Reports |
Integration (4 vs 0)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| API Access for Custom Integrations | ||
| Accounting Integrations | ||
| Brycer Integration | ||
| QuickBooks Integration |
Integrations (0 vs 3)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| API Access | ||
| Business Integrations | ||
| Custom Integrations |
Inventory (5 vs 3)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Inventory Management | ||
| Multiple Inventory Lines | ||
| Parts & Inventory Management | ||
| Parts Billing | ||
| Parts Forecasting | ||
| Parts Management | ||
| Parts Purchasing | ||
| Usage Tracking |
IoT (0 vs 8)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| 4G LTE Cellular Gateway | ||
| Current Sensors | ||
| Humidity Sensors | ||
| IoT Sensors | ||
| Temperature Sensors | ||
| UpKeep Edge | ||
| Vibration Sensors | ||
| Water Detection |
Maintenance (0 vs 1)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Preventive Maintenance Scheduling |
Management (4 vs 0)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Multi-Brand and Multi-Region Operations | ||
| Project Management | ||
| Service and Job Tracking | ||
| Subcontract Work Management |
Mobile (0 vs 2)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Mobile Offline Mode | ||
| Mobile-First CMMS |
Notifications (0 vs 3)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Daily Email Digest | ||
| Email Notifications | ||
| Push Notifications |
Office Coordination (4 vs 0)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Dispatching | ||
| Scheduling | ||
| Smart AI Scheduling | ||
| Tech Capacity Planner |
Operations (0 vs 17)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Barcode Scanning | ||
| Custom Work Order Categories | ||
| Custom Work Order Statuses | ||
| Data Importing | ||
| External Request Portal | ||
| File Upload | ||
| Internal Work Requests | ||
| Maintenance Checklists | ||
| Maintenance Services Marketplace | ||
| Meter Reading Software | ||
| Purchase Order Management | ||
| QR Codes | ||
| Request Management | ||
| Teams | ||
| Time & Labor Tracking |
Reporting (0 vs 8)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Analytics & Reporting | ||
| Asset Downtime Reports | ||
| Custom Dashboards | ||
| Equipment Reliability Reports | ||
| Itemized Time Reporting | ||
| Parts Consumption Reports | ||
| Requests Analysis | ||
| User Login Reports |
Safety (0 vs 4)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| AI-Powered CAPAs | ||
| Safety Event Reporting | ||
| UpKeep EHS | ||
| Voice-to-Text Reporting |
Sales (8 vs 0)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Advanced Quoting and Invoicing | ||
| Contract Management | ||
| Contractor CRM | ||
| Online Signatures | ||
| Pipeline Management | ||
| Proposal Creation | ||
| Quoting | ||
| Recurring Contract Pricing |
Security (0 vs 3)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Custom Roles | ||
| Enterprise Security | ||
| SSO & Custom Roles |
Support (2 vs 0)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Certification Program | ||
| Live Support |
Training (0 vs 2)
| Feature | ServiceTrade | UpKeep |
|---|---|---|
| Certification Tracking | ||
| Learning Management Software |
Unique Features
Only in ServiceTrade (42)
Cost Tracking
Unlimited Office Users
Smart AI Summaries
Analytics and Business Intelligence
Margin Goals
Customer Portal
Service Link
Equipment Service History
Technician Mobile App
Timecards
Compliance Reporting
Deficiency Management
Digital Inspections
Inspection Management
Online Inspection Reports
Accounting Integrations
API Access for Custom Integrations
Brycer Integration
QuickBooks Integration
Parts Billing
+ 22 more unique features
Only in UpKeep (84)
Nova AI
Photo-to-Parts Creation
Smart Checklist Builder
Smart Data Cleanup
Smart Scheduler
Work Order Activity Summaries
Asset Check In/Check Out
Asset Lifecycle Tracking
Asset Management
Custom Asset Statuses
Custom Fields for Assets
Depreciation Tracking
Equipment Downtime Tracking
Location Management
Reliability & Downtime Tracking
Warranty Tracking
Workflow Automation
Full Auditability
OSHA Compliance Logging
Signature Capture
+ 64 more unique features
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