ServiceTitan vs ServiceTrade

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

ServiceTitan offers more features (113 vs 42) and more integrations (7 vs 3). Both start at Contact Sales. ServiceTitan has 108 unique features while ServiceTrade has 37 unique features, with 5 features in common.

ServiceTitanServiceTrade
CategoryField Service ManagementField Service Management
Total Features11342
AI-Powered Features42
Starting PriceContact SalesContact Sales
Pricing Tiers33
Integrations73
Shared Features5
Shared Integrations1
Data Quality73%80%

Feature Comparison by Category

AI (2 vs 1)

FeatureServiceTitanServiceTrade
Atlas: AI Assistant
Smart AI Summaries
Titan Intelligence

Accounting (10 vs 1)

FeatureServiceTitanServiceTrade
AR/AP Management
Accounting
Accounts Payable
Cost Tracking
Invoicing
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub

Administration (0 vs 1)

FeatureServiceTitanServiceTrade
Unlimited Office Users

Analytics (0 vs 2)

FeatureServiceTitanServiceTrade
Analytics and Business Intelligence
Margin Goals

Automation (2 vs 0)

FeatureServiceTitanServiceTrade
Automated Alerts
Automated Form Triggers

Business Management (3 vs 0)

FeatureServiceTitanServiceTrade
Aspire
Conduit
Multi-Tenant Management

CRM (4 vs 0)

FeatureServiceTitanServiceTrade
Atlas CRM
Customer History
Customer Relationship Management
Deal Tracking

Client Communication (0 vs 2)

FeatureServiceTitanServiceTrade
Customer Portal
Service Link

Communication (4 vs 0)

FeatureServiceTitanServiceTrade
Automated SMS
Call Recording
Contact Center Pro
Two Way SMS

Customer Experience (4 vs 0)

FeatureServiceTitanServiceTrade
Client Portal
Customer Portal
Online Estimates & Proposals
Self-Service

Dispatch & Scheduling (5 vs 0)

FeatureServiceTitanServiceTrade
Dispatch
Dispatch Pro
Schedule Assistant
Scheduling
Scheduling Pro

Field Efficiency (0 vs 3)

FeatureServiceTitanServiceTrade
Equipment Service History
Technician Mobile App
Timecards

Field Operations (17 vs 0)

FeatureServiceTitanServiceTrade
Automated Checklists
Conditional Logic Forms
Crew Management
Daily Logs
Equipment Scanning
Field Application
Field Findings
Field Pro
FieldRoutes
Fleet Pro
Forms
GPS Tracking
Optimized Routing
Real-time Technician Tracking
Service Tasking

Front Office (3 vs 0)

FeatureServiceTitanServiceTrade
Call Booking
Job Booking
Online Booking

HR & Payroll (7 vs 0)

FeatureServiceTitanServiceTrade
Automated Commission Tracking
Automated Timesheets
Commission Tracking
Office Timesheets
Payroll Management
Prevailing Wages
Timekeeping

Inspections (0 vs 5)

FeatureServiceTitanServiceTrade
Compliance Reporting
Deficiency Management
Digital Inspections
Inspection Management
Online Inspection Reports

Integration (0 vs 4)

FeatureServiceTitanServiceTrade
API Access for Custom Integrations
Accounting Integrations
Brycer Integration
QuickBooks Integration

Integrations (4 vs 0)

FeatureServiceTitanServiceTrade
API
Accounting APIs
Accounting Integrations
Partner Integrations

Inventory (0 vs 5)

FeatureServiceTitanServiceTrade
Parts Billing
Parts Forecasting
Parts Management
Parts Purchasing
Usage Tracking

Inventory Management (6 vs 0)

FeatureServiceTitanServiceTrade
Inventory App
Materials Tracking
Purchase Orders & Inventory
Purchasing
Purchasing & Inventory
Truck Replenishment

Management (0 vs 4)

FeatureServiceTitanServiceTrade
Multi-Brand and Multi-Region Operations
Project Management
Service and Job Tracking
Subcontract Work Management

Marketing (4 vs 0)

FeatureServiceTitanServiceTrade
Adaptive Marketing
Atlas Marketing
Marketing
Marketing Pro

Office Coordination (0 vs 4)

FeatureServiceTitanServiceTrade
Dispatching
Scheduling
Smart AI Scheduling
Tech Capacity Planner

Payment Processing (4 vs 0)

FeatureServiceTitanServiceTrade
Financing
Integrated Financing
Online Bill Pay
Payments

Project Management (8 vs 0)

FeatureServiceTitanServiceTrade
Adjustable Capability Planning
Change Orders
Document Management
Job History
Project Financials
Project Management
Project Tracking
RFIs & Change Orders

Reporting & Analytics (7 vs 0)

FeatureServiceTitanServiceTrade
Advanced Reporting
Automated Custom Reports
Customizable Dashboards
Dashboards & Reports
Reporting
Sales Insights & Reporting
Work in Progress Reporting

Sales (13 vs 8)

FeatureServiceTitanServiceTrade
Advanced Quoting and Invoicing
Client Specific Pricing
Contract Management
Contractor CRM
Customizable Memberships
Estimates
Field Estimates
Leads
Mobile Estimates
Online Signatures
Pipeline Management
Pricebook
Pricebook Pro
Professional Presentation
Proposal Creation

Sales Automation (1 vs 0)

FeatureServiceTitanServiceTrade
Sales Plays

Sales Intelligence (1 vs 0)

FeatureServiceTitanServiceTrade
Convex

Service Management (4 vs 0)

FeatureServiceTitanServiceTrade
Equipment History
Equipment Management
Service Agreements
Work Order Management

Support (0 vs 2)

FeatureServiceTitanServiceTrade
Certification Program
Live Support

Unique Features

Only in ServiceTitan (108)

Accounting
Accounts Payable
AR/AP Management
Invoicing
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro

+ 88 more unique features

Only in ServiceTrade (37)

Cost Tracking
Unlimited Office Users
Smart AI Summaries
Analytics and Business Intelligence
Margin Goals
Service Link
Equipment Service History
Technician Mobile App
Timecards
Compliance Reporting
Deficiency Management
Digital Inspections
Inspection Management
Online Inspection Reports
API Access for Custom Integrations
Brycer Integration
QuickBooks Integration
Parts Billing
Parts Forecasting
Parts Management

+ 17 more unique features

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