ServiceBridge vs ServiceTrade
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ServiceBridge offers more features (55 vs 42) and more integrations (4 vs 3). Both start at Contact Sales. ServiceBridge has 51 unique features while ServiceTrade has 38 unique features, with 4 features in common.
| ServiceBridge | ServiceTrade | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 55 | 42 |
| AI-Powered Features | 0 | 2 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 3 |
| Integrations | 4 | 3 |
| Shared Features | 4 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 80% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Smart AI Summaries |
API (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Public API |
Account Management (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| National Accounts |
Accounting (0 vs 1)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Cost Tracking |
Accounting Integration (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| QuickBooks Online Integration |
Administration (0 vs 1)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Unlimited Office Users |
Analytics (2 vs 2)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Analytics and Business Intelligence | ||
| Margin Goals | ||
| Marketing ROI | ||
| Owed vs Received Payments Tracking |
Asset Tracking (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Asset Management |
Billing (3 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Custom Invoice Terms | ||
| Invoicing | ||
| Past Due Invoice Notifications |
Branding (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Brand Consistency |
CRM (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Customer Management |
Client Communication (0 vs 2)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Customer Portal | ||
| Service Link |
Communication (2 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Customer-Facing and Private Notes | ||
| Notifications |
Contract Management (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Service Contracts |
Customer Communication (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Customer Portal |
Customization (2 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Custom Fields | ||
| Custom Forms & Templates |
Dispatching (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Dispatching |
Documentation (2 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Signature Capture | ||
| Sketches and Drawings |
Field Efficiency (0 vs 3)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Equipment Service History | ||
| Technician Mobile App | ||
| Timecards |
Fleet Management (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Vehicle Maintenance Monitoring |
Franchise Management (3 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Mandated Settings | ||
| Multi-Location Management | ||
| Royalty Collection |
Inspections (0 vs 5)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Compliance Reporting | ||
| Deficiency Management | ||
| Digital Inspections | ||
| Inspection Management | ||
| Online Inspection Reports |
Integration (0 vs 4)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| API Access for Custom Integrations | ||
| Accounting Integrations | ||
| Brycer Integration | ||
| QuickBooks Integration |
Inventory (0 vs 5)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Parts Billing | ||
| Parts Forecasting | ||
| Parts Management | ||
| Parts Purchasing | ||
| Usage Tracking |
Inventory Management (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Products & Services |
Job Management (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Work Orders |
Location Services (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Drop a Pin |
Location Tracking (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| GPS Tracking |
Management (0 vs 4)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Multi-Brand and Multi-Region Operations | ||
| Project Management | ||
| Service and Job Tracking | ||
| Subcontract Work Management |
Mapping (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Integrated Map |
Media (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Unlimited Time-Stamped Photos and Videos |
Monitoring (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Real-Time Job Status |
Office Coordination (0 vs 4)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Dispatching | ||
| Scheduling | ||
| Smart AI Scheduling | ||
| Tech Capacity Planner |
Payment Processing (3 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Card Reader Support | ||
| Payments | ||
| Refund Management |
Payroll (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Commissions |
Pricing (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Custom Pricing |
Project Management (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Project Management |
Quoting (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Estimates |
Reporting (2 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Custom Reports | ||
| Invoice Report |
Reviews (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Customer Reviews |
Sales (0 vs 8)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Advanced Quoting and Invoicing | ||
| Contract Management | ||
| Contractor CRM | ||
| Online Signatures | ||
| Pipeline Management | ||
| Proposal Creation | ||
| Quoting | ||
| Recurring Contract Pricing |
Scheduling (3 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Job Creation Based on Team Availability | ||
| Schedule Viewing | ||
| Scheduling |
Security (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Roles & Permissions |
Support (4 vs 2)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Certification Program | ||
| Chat Support | ||
| Email Support | ||
| Help Documentation | ||
| Live Support | ||
| Phone Support |
Sync (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Fast Syncing |
Task Management (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| To Do List |
Territory Management (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Territory Management |
Time Management (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Availability Tracking |
Time Tracking (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Timesheets |
Training (1 vs 0)
| Feature | ServiceBridge | ServiceTrade |
|---|---|---|
| Training Sessions |
Unique Features
Only in ServiceBridge (51)
National Accounts
QuickBooks Online Integration
Marketing ROI
Owed vs Received Payments Tracking
Public API
Asset Management
Custom Invoice Terms
Invoicing
Past Due Invoice Notifications
Brand Consistency
Customer-Facing and Private Notes
Notifications
Service Contracts
Customer Management
Custom Fields
Custom Forms & Templates
Signature Capture
Sketches and Drawings
Vehicle Maintenance Monitoring
Mandated Settings
+ 31 more unique features
Only in ServiceTrade (38)
Cost Tracking
Unlimited Office Users
Smart AI Summaries
Analytics and Business Intelligence
Margin Goals
Service Link
Equipment Service History
Technician Mobile App
Timecards
Compliance Reporting
Deficiency Management
Digital Inspections
Inspection Management
Online Inspection Reports
Accounting Integrations
API Access for Custom Integrations
Brycer Integration
QuickBooks Integration
Parts Billing
Parts Forecasting
+ 18 more unique features
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