ServiceBridge vs ServiceTitan
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ServiceBridge offers fewer features (55 vs 113) and fewer integrations (4 vs 7). Both start at Contact Sales. ServiceBridge has 48 unique features while ServiceTitan has 106 unique features, with 7 features in common.
| ServiceBridge | ServiceTitan | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 55 | 113 |
| AI-Powered Features | 0 | 4 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 3 |
| Integrations | 4 | 7 |
| Shared Features | 7 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 73% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Atlas: AI Assistant | ||
| Titan Intelligence |
API (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Public API |
Account Management (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| National Accounts |
Accounting (0 vs 10)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| AR/AP Management | ||
| Accounting | ||
| Accounts Payable | ||
| Invoicing | ||
| Job Costing | ||
| Multi-Party Billing | ||
| Procure-to-Pay | ||
| Progress Billing | ||
| Three-Way Matching | ||
| Transaction Hub |
Accounting Integration (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| QuickBooks Online Integration |
Analytics (2 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Marketing ROI | ||
| Owed vs Received Payments Tracking |
Asset Tracking (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Asset Management |
Automation (0 vs 2)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Automated Alerts | ||
| Automated Form Triggers |
Billing (3 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Custom Invoice Terms | ||
| Invoicing | ||
| Past Due Invoice Notifications |
Branding (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Brand Consistency |
Business Management (0 vs 3)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Aspire | ||
| Conduit | ||
| Multi-Tenant Management |
CRM (1 vs 4)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Atlas CRM | ||
| Customer History | ||
| Customer Management | ||
| Customer Relationship Management | ||
| Deal Tracking |
Communication (2 vs 4)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Automated SMS | ||
| Call Recording | ||
| Contact Center Pro | ||
| Customer-Facing and Private Notes | ||
| Notifications | ||
| Two Way SMS |
Contract Management (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Service Contracts |
Customer Communication (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Customer Portal |
Customer Experience (0 vs 4)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Client Portal | ||
| Customer Portal | ||
| Online Estimates & Proposals | ||
| Self-Service |
Customization (2 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Custom Fields | ||
| Custom Forms & Templates |
Dispatch & Scheduling (0 vs 5)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Dispatch | ||
| Dispatch Pro | ||
| Schedule Assistant | ||
| Scheduling | ||
| Scheduling Pro |
Dispatching (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Dispatching |
Documentation (2 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Signature Capture | ||
| Sketches and Drawings |
Field Operations (0 vs 17)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Automated Checklists | ||
| Conditional Logic Forms | ||
| Crew Management | ||
| Daily Logs | ||
| Equipment Scanning | ||
| Field Application | ||
| Field Findings | ||
| Field Pro | ||
| FieldRoutes | ||
| Fleet Pro | ||
| Forms | ||
| GPS Tracking | ||
| Optimized Routing | ||
| Real-time Technician Tracking | ||
| Service Tasking |
Fleet Management (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Vehicle Maintenance Monitoring |
Franchise Management (3 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Mandated Settings | ||
| Multi-Location Management | ||
| Royalty Collection |
Front Office (0 vs 3)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Call Booking | ||
| Job Booking | ||
| Online Booking |
HR & Payroll (0 vs 7)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Automated Commission Tracking | ||
| Automated Timesheets | ||
| Commission Tracking | ||
| Office Timesheets | ||
| Payroll Management | ||
| Prevailing Wages | ||
| Timekeeping |
Integrations (0 vs 4)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| API | ||
| Accounting APIs | ||
| Accounting Integrations | ||
| Partner Integrations |
Inventory Management (1 vs 6)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Inventory App | ||
| Materials Tracking | ||
| Products & Services | ||
| Purchase Orders & Inventory | ||
| Purchasing | ||
| Purchasing & Inventory | ||
| Truck Replenishment |
Job Management (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Work Orders |
Location Services (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Drop a Pin |
Location Tracking (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| GPS Tracking |
Mapping (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Integrated Map |
Marketing (0 vs 4)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Adaptive Marketing | ||
| Atlas Marketing | ||
| Marketing | ||
| Marketing Pro |
Media (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Unlimited Time-Stamped Photos and Videos |
Monitoring (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Real-Time Job Status |
Payment Processing (3 vs 4)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Card Reader Support | ||
| Financing | ||
| Integrated Financing | ||
| Online Bill Pay | ||
| Payments | ||
| Refund Management |
Payroll (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Commissions |
Pricing (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Custom Pricing |
Project Management (1 vs 8)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Adjustable Capability Planning | ||
| Change Orders | ||
| Document Management | ||
| Job History | ||
| Project Financials | ||
| Project Management | ||
| Project Tracking | ||
| RFIs & Change Orders |
Quoting (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Estimates |
Reporting (2 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Custom Reports | ||
| Invoice Report |
Reporting & Analytics (0 vs 7)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Advanced Reporting | ||
| Automated Custom Reports | ||
| Customizable Dashboards | ||
| Dashboards & Reports | ||
| Reporting | ||
| Sales Insights & Reporting | ||
| Work in Progress Reporting |
Reviews (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Customer Reviews |
Sales (0 vs 13)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Client Specific Pricing | ||
| Customizable Memberships | ||
| Estimates | ||
| Field Estimates | ||
| Leads | ||
| Mobile Estimates | ||
| Pipeline Management | ||
| Pricebook | ||
| Pricebook Pro | ||
| Professional Presentation | ||
| Proposals | ||
| Quotes & Proposals | ||
| Sales Pro |
Sales Automation (0 vs 1)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Sales Plays |
Sales Intelligence (0 vs 1)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Convex |
Scheduling (3 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Job Creation Based on Team Availability | ||
| Schedule Viewing | ||
| Scheduling |
Security (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Roles & Permissions |
Service Management (0 vs 4)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Equipment History | ||
| Equipment Management | ||
| Service Agreements | ||
| Work Order Management |
Support (4 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Chat Support | ||
| Email Support | ||
| Help Documentation | ||
| Phone Support |
Sync (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Fast Syncing |
Task Management (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| To Do List |
Territory Management (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Territory Management |
Time Management (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Availability Tracking |
Time Tracking (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Timesheets |
Training (1 vs 0)
| Feature | ServiceBridge | ServiceTitan |
|---|---|---|
| Training Sessions |
Unique Features
Only in ServiceBridge (48)
National Accounts
QuickBooks Online Integration
Marketing ROI
Owed vs Received Payments Tracking
Public API
Asset Management
Custom Invoice Terms
Past Due Invoice Notifications
Brand Consistency
Customer-Facing and Private Notes
Notifications
Service Contracts
Customer Management
Custom Fields
Custom Forms & Templates
Dispatching
Signature Capture
Sketches and Drawings
Vehicle Maintenance Monitoring
Mandated Settings
+ 28 more unique features
Only in ServiceTitan (106)
Accounting
Accounts Payable
AR/AP Management
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro
Two Way SMS
+ 86 more unique features
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