Sera vs UpKeep
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Sera offers fewer features (15 vs 84) and fewer integrations (0 vs 3). Starting price: Sera at $399/mo vs UpKeep at $20/mo. Sera has 15 unique features while UpKeep has 84 unique features, with 0 features in common.
| Sera | UpKeep | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 15 | 84 |
| AI-Powered Features | 3 | 10 |
| Starting Price | $399/mo | $20/mo |
| Pricing Tiers | 1 | 4 |
| Integrations | 0 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 60% | 90% |
Feature Comparison by Category
AI Automation (0 vs 6)
| Feature | Sera | UpKeep |
|---|---|---|
| Nova AI | ||
| Photo-to-Parts Creation | ||
| Smart Checklist Builder | ||
| Smart Data Cleanup | ||
| Smart Scheduler | ||
| Work Order Activity Summaries |
Asset Management (0 vs 10)
| Feature | Sera | UpKeep |
|---|---|---|
| Asset Check In/Check Out | ||
| Asset Lifecycle Tracking | ||
| Asset Management | ||
| Custom Asset Statuses | ||
| Custom Fields for Assets | ||
| Depreciation Tracking | ||
| Equipment Downtime Tracking | ||
| Location Management | ||
| Reliability & Downtime Tracking | ||
| Warranty Tracking |
Automation (0 vs 1)
| Feature | Sera | UpKeep |
|---|---|---|
| Workflow Automation |
Compliance (0 vs 3)
| Feature | Sera | UpKeep |
|---|---|---|
| Full Auditability | ||
| OSHA Compliance Logging | ||
| Signature Capture |
Core Operations (0 vs 1)
| Feature | Sera | UpKeep |
|---|---|---|
| Work Order Management |
Customer Management (2 vs 0)
| Feature | Sera | UpKeep |
|---|---|---|
| Customer Hub | ||
| Customer Memberships |
Enterprise (0 vs 1)
| Feature | Sera | UpKeep |
|---|---|---|
| Multi-Site Module Support |
Extensibility (0 vs 3)
| Feature | Sera | UpKeep |
|---|---|---|
| Studio App Builder | ||
| Studio App Marketplace | ||
| UpKeep Studio |
Fleet Management (0 vs 5)
| Feature | Sera | UpKeep |
|---|---|---|
| Digital Vehicle Inspections | ||
| UpKeep Fleet | ||
| VIN Lookup | ||
| Vehicle History | ||
| Vehicle Telematics Integration |
Integrations (1 vs 3)
| Feature | Sera | UpKeep |
|---|---|---|
| API Access | ||
| Business Integrations | ||
| Custom Integrations | ||
| Seamless Integrations |
Inventory (0 vs 3)
| Feature | Sera | UpKeep |
|---|---|---|
| Inventory Management | ||
| Multiple Inventory Lines | ||
| Parts & Inventory Management |
Inventory Management (1 vs 0)
| Feature | Sera | UpKeep |
|---|---|---|
| Inventory Tracking |
IoT (0 vs 8)
| Feature | Sera | UpKeep |
|---|---|---|
| 4G LTE Cellular Gateway | ||
| Current Sensors | ||
| Humidity Sensors | ||
| IoT Sensors | ||
| Temperature Sensors | ||
| UpKeep Edge | ||
| Vibration Sensors | ||
| Water Detection |
Maintenance (0 vs 1)
| Feature | Sera | UpKeep |
|---|---|---|
| Preventive Maintenance Scheduling |
Mobile (0 vs 2)
| Feature | Sera | UpKeep |
|---|---|---|
| Mobile Offline Mode | ||
| Mobile-First CMMS |
Mobile & Field Tools (2 vs 0)
| Feature | Sera | UpKeep |
|---|---|---|
| Mobile Friendly | ||
| Technician App |
Notifications (0 vs 3)
| Feature | Sera | UpKeep |
|---|---|---|
| Daily Email Digest | ||
| Email Notifications | ||
| Push Notifications |
Operations (0 vs 17)
| Feature | Sera | UpKeep |
|---|---|---|
| Barcode Scanning | ||
| Custom Work Order Categories | ||
| Custom Work Order Statuses | ||
| Data Importing | ||
| External Request Portal | ||
| File Upload | ||
| Internal Work Requests | ||
| Maintenance Checklists | ||
| Maintenance Services Marketplace | ||
| Meter Reading Software | ||
| Purchase Order Management | ||
| QR Codes | ||
| Request Management | ||
| Teams | ||
| Time & Labor Tracking |
Payments & Billing (1 vs 0)
| Feature | Sera | UpKeep |
|---|---|---|
| Fast Payments |
Quoting & Proposals (1 vs 0)
| Feature | Sera | UpKeep |
|---|---|---|
| Quote Builder |
Reporting (0 vs 8)
| Feature | Sera | UpKeep |
|---|---|---|
| Analytics & Reporting | ||
| Asset Downtime Reports | ||
| Custom Dashboards | ||
| Equipment Reliability Reports | ||
| Itemized Time Reporting | ||
| Parts Consumption Reports | ||
| Requests Analysis | ||
| User Login Reports |
Reporting & Analytics (2 vs 0)
| Feature | Sera | UpKeep |
|---|---|---|
| Detailed Reporting | ||
| Margin Pricing |
Safety (0 vs 4)
| Feature | Sera | UpKeep |
|---|---|---|
| AI-Powered CAPAs | ||
| Safety Event Reporting | ||
| UpKeep EHS | ||
| Voice-to-Text Reporting |
Scheduling & Dispatch (3 vs 0)
| Feature | Sera | UpKeep |
|---|---|---|
| Route Optimization | ||
| Smart Dispatching | ||
| Smart Scheduling |
Security (0 vs 3)
| Feature | Sera | UpKeep |
|---|---|---|
| Custom Roles | ||
| Enterprise Security | ||
| SSO & Custom Roles |
Service Management (1 vs 0)
| Feature | Sera | UpKeep |
|---|---|---|
| Service Agreements & History |
Tracking & Monitoring (1 vs 0)
| Feature | Sera | UpKeep |
|---|---|---|
| Job Progress Tracking |
Training (0 vs 2)
| Feature | Sera | UpKeep |
|---|---|---|
| Certification Tracking | ||
| Learning Management Software |
Unique Features
Only in Sera (15)
Customer Hub
Customer Memberships
Seamless Integrations
Inventory Tracking
Mobile Friendly
Technician App
Fast Payments
Quote Builder
Detailed Reporting
Margin Pricing
Route Optimization
Smart Dispatching
Smart Scheduling
Service Agreements & History
Job Progress Tracking
Only in UpKeep (84)
Nova AI
Photo-to-Parts Creation
Smart Checklist Builder
Smart Data Cleanup
Smart Scheduler
Work Order Activity Summaries
Asset Check In/Check Out
Asset Lifecycle Tracking
Asset Management
Custom Asset Statuses
Custom Fields for Assets
Depreciation Tracking
Equipment Downtime Tracking
Location Management
Reliability & Downtime Tracking
Warranty Tracking
Workflow Automation
Full Auditability
OSHA Compliance Logging
Signature Capture
+ 64 more unique features
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