SAP Concur vs Smile
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
SAP Concur offers fewer features (42 vs 54) and more integrations (30 vs 6). Starting price: SAP Concur at $8/mo vs Smile at $79/mo. SAP Concur has 41 unique features while Smile has 53 unique features, with 1 features in common.
| SAP Concur | Smile | |
|---|---|---|
| Category | Financial Management | Financial Management |
| Total Features | 42 | 54 |
| AI-Powered Features | 16 | 0 |
| Starting Price | $8/mo | $79/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 30 | 6 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 71% | 90% |
Feature Comparison by Category
AI (7 vs 0)
| Feature | SAP Concur | Smile |
|---|---|---|
| Chatbot Assistance | ||
| Duplicate Detection | ||
| Expense Matching | ||
| Fraud Detection | ||
| Invoice Duplicate Prevention | ||
| Predictive Spend Analytics | ||
| Receipt Recognition |
Admin (2 vs 0)
| Feature | SAP Concur | Smile |
|---|---|---|
| Employee Directory | ||
| Role-Based Access Control |
Administration (0 vs 2)
| Feature | SAP Concur | Smile |
|---|---|---|
| Admin Roles | ||
| Audit Logs |
Analytics (3 vs 0)
| Feature | SAP Concur | Smile |
|---|---|---|
| Analytics & Insights | ||
| Budget Tracking | ||
| Intelligent Spend Visibility |
Analytics & Reporting (0 vs 10)
| Feature | SAP Concur | Smile |
|---|---|---|
| Analytics Page | ||
| Custom Reports | ||
| Financial Reports | ||
| Full Data Exports | ||
| Loyalty Benchmarks | ||
| Performance Benchmarks | ||
| Points & Referral Insights | ||
| Pre-built Loyalty Reports | ||
| ROI & CLV Insights | ||
| VIP & Member Segment Insights |
Checkout (0 vs 2)
| Feature | SAP Concur | Smile |
|---|---|---|
| Checkout Extensions | ||
| Redeem Points at Checkout |
Compliance (6 vs 0)
| Feature | SAP Concur | Smile |
|---|---|---|
| Attendee Management | ||
| Audit Reports | ||
| Compliance Engine | ||
| GDPR Compliance | ||
| GST/HST/VAT Recovery | ||
| Policy Management |
Configuration (0 vs 1)
| Feature | SAP Concur | Smile |
|---|---|---|
| Points Expiration |
Core (10 vs 0)
| Feature | SAP Concur | Smile |
|---|---|---|
| Advance Management | ||
| Cost Center Allocation | ||
| Currency Conversion | ||
| Data Export | ||
| Employee Reimbursement | ||
| Expense Management | ||
| Invoice Management | ||
| Mobile App | ||
| Payment Processing | ||
| Travel Management |
Core Features (0 vs 4)
| Feature | SAP Concur | Smile |
|---|---|---|
| Loyalty Hub | ||
| Points Program | ||
| Referral Program | ||
| VIP & Membership Program |
Customization (1 vs 2)
| Feature | SAP Concur | Smile |
|---|---|---|
| Add Smile to Store Navigation | ||
| Custom Fields | ||
| Dedicated Loyalty Page |
Developer Tools (0 vs 3)
| Feature | SAP Concur | Smile |
|---|---|---|
| API Access | ||
| Custom API Rate Limits | ||
| Front-end JavaScript SDK |
Email Marketing (0 vs 1)
| Feature | SAP Concur | Smile |
|---|---|---|
| Klaviyo Integration |
Engagement (0 vs 1)
| Feature | SAP Concur | Smile |
|---|---|---|
| Nudges (On-site Reminders) |
Gamification (0 vs 1)
| Feature | SAP Concur | Smile |
|---|---|---|
| 10+ Ways to Earn Points |
Integration (1 vs 4)
| Feature | SAP Concur | Smile |
|---|---|---|
| API Access | ||
| Data Warehouse Sync | ||
| Embedded Blocks | ||
| Integrations | ||
| Shopify Metafields Sync |
Invoice (1 vs 0)
| Feature | SAP Concur | Smile |
|---|---|---|
| Three-Way Matching |
Mobile (2 vs 0)
| Feature | SAP Concur | Smile |
|---|---|---|
| Mobile Receipt Capture | ||
| Mobile-First Design |
On-site Content (0 vs 3)
| Feature | SAP Concur | Smile |
|---|---|---|
| Embed Points on Account Page | ||
| Embed Points on Product Pages | ||
| Embed on Order Thank You Page |
Onboarding (0 vs 2)
| Feature | SAP Concur | Smile |
|---|---|---|
| Dedicated Launch Plan | ||
| White-glove Migration |
POS Integration (0 vs 1)
| Feature | SAP Concur | Smile |
|---|---|---|
| Shopify POS Integration |
Promotions (0 vs 2)
| Feature | SAP Concur | Smile |
|---|---|---|
| Points Bonus Events | ||
| Promotions Engine |
Redemption (0 vs 3)
| Feature | SAP Concur | Smile |
|---|---|---|
| Redeem Points for Discounts | ||
| Redeem Points for Free Products | ||
| Redeem Points for Free Shipping |
Reliability (0 vs 1)
| Feature | SAP Concur | Smile |
|---|---|---|
| 99.9% Historical Uptime |
Security (1 vs 6)
| Feature | SAP Concur | Smile |
|---|---|---|
| Advanced Security | ||
| SOC-2 Compliance | ||
| Security Certification | ||
| Security Review | ||
| Shopify Plus Security | ||
| Shopify SSO | ||
| Single Sign-On |
Support (0 vs 4)
| Feature | SAP Concur | Smile |
|---|---|---|
| Account Manager | ||
| Live Chat Support | ||
| Priority Support | ||
| Quarterly Program Monitoring |
Travel (4 vs 0)
| Feature | SAP Concur | Smile |
|---|---|---|
| Per Diem Management | ||
| Travel Booking Engine | ||
| Travel Consolidation | ||
| Travel Policy Enforcement |
UI Components (0 vs 1)
| Feature | SAP Concur | Smile |
|---|---|---|
| Floating Loyalty Button |
Vendor (1 vs 0)
| Feature | SAP Concur | Smile |
|---|---|---|
| Supplier Invoice Portal |
Workflow (3 vs 0)
| Feature | SAP Concur | Smile |
|---|---|---|
| Approval Workflows | ||
| Delegate Approvers | ||
| Real-Time Approvals |
Unique Features
Only in SAP Concur (41)
Employee Directory
Role-Based Access Control
Chatbot Assistance
Duplicate Detection
Expense Matching
Fraud Detection
Invoice Duplicate Prevention
Predictive Spend Analytics
Receipt Recognition
Analytics & Insights
Budget Tracking
Intelligent Spend Visibility
Attendee Management
Audit Reports
Compliance Engine
GDPR Compliance
GST/HST/VAT Recovery
Policy Management
Advance Management
Cost Center Allocation
+ 21 more unique features
Only in Smile (53)
Admin Roles
Audit Logs
Analytics Page
Custom Reports
Financial Reports
Full Data Exports
Loyalty Benchmarks
Performance Benchmarks
Points & Referral Insights
Pre-built Loyalty Reports
ROI & CLV Insights
VIP & Member Segment Insights
Checkout Extensions
Redeem Points at Checkout
Points Expiration
Loyalty Hub
Points Program
Referral Program
VIP & Membership Program
Add Smile to Store Navigation
+ 33 more unique features
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