Salesforce vs Salesmate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Salesforce offers fewer features (20 vs 108) and fewer integrations (2 vs 22). Starting price: Salesforce at Free vs Salesmate at $23/mo. Salesforce has 19 unique features while Salesmate has 107 unique features, with 1 features in common.
| Salesforce | Salesmate | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 20 | 108 |
| AI-Powered Features | 8 | 17 |
| Starting Price | Free | $23/mo |
| Pricing Tiers | 1 | 4 |
| Integrations | 2 | 22 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 60% | 100% |
Feature Comparison by Category
AI & Automation (0 vs 11)
| Feature | Salesforce | Salesmate |
|---|---|---|
| AI Agent Credits | ||
| AI Autopilot | ||
| AI Co-pilot | ||
| AI Research | ||
| Auto Profile Enrichment | ||
| Automate Support | ||
| Communication Summarization | ||
| Compose Emails | ||
| Contact Insights | ||
| Sandy AI | ||
| Support Co-pilot |
AI Agents (1 vs 0)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Agentforce |
AI Analytics (1 vs 0)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Business Outcome Prediction |
Activity Management (0 vs 2)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Activities | ||
| Sales Activity Tracking |
Administration (0 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Team Management |
Analytics (1 vs 0)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Data Analytics and Insights |
Automation (2 vs 6)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Auto Assignments | ||
| Case Resolution Automation | ||
| Extra Smart Flow Credits | ||
| Sequences | ||
| Smart Flows | ||
| Smart Queue | ||
| Task and Email Automation |
Calendar (0 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Calendar Management |
Call Management (0 vs 9)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Call Logging | ||
| Call Recordings | ||
| Call Trackers and Insights | ||
| Call Transcriptions | ||
| Click-to-Call | ||
| Conversation History | ||
| Power Dialer | ||
| Virtual Phone Numbers | ||
| Voicemail Drop |
Collaboration (2 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Multi-Department Collaboration | ||
| Slack Integration | ||
| Team Inbox |
Communication (0 vs 3)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Calling and Texting | ||
| Conversation Inbox | ||
| Texts |
Contact Management (0 vs 3)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Bulk Actions | ||
| Contact Management | ||
| Filters / Segmentation / Search |
Customer Data (2 vs 0)
| Feature | Salesforce | Salesmate |
|---|---|---|
| 360-Degree Customer View | ||
| Customer 360 |
Customization (0 vs 7)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Calculated Fields | ||
| Custom Activity Types | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Validation Rules | ||
| Formula Fields | ||
| Multiple Currencies and Timezones |
Data Management (2 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Contact Management | ||
| Custom Duplicate Management | ||
| Data 360 |
Document Management (0 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Documents |
Email Analytics (0 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Email Metrics |
Email Integration (0 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| 2-Way Email Sync |
Email Management (0 vs 6)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Bulk Emails | ||
| Dedicated IP Address | ||
| Email Subscription | ||
| Email Templates | ||
| Email Tracking | ||
| Integrated Inbox |
Email Marketing (0 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Email Campaign |
Industry Solutions (1 vs 0)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Industry-Specific Solutions |
Infrastructure (0 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Dedicated IP |
Integrations (1 vs 0)
| Feature | Salesforce | Salesmate |
|---|---|---|
| AppExchange |
Lead Capture (0 vs 2)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Web Form | ||
| Web Forms |
Lead Management (0 vs 3)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Lead Scoring | ||
| MQL Scoring | ||
| Segmentation |
Marketing (1 vs 0)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Marketing Pipeline Management |
Marketing Analytics (0 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Marketing Insights |
Marketing Automation (0 vs 2)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Lead Nurturing | ||
| Text Campaigns |
Marketing Optimization (0 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| AB Testing |
Messaging (0 vs 2)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Text & MMS | ||
| Text Messaging (SMS) |
Mobile (0 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Mobile CRM |
Personalization (1 vs 0)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Customer Journey Personalization |
Reporting & Analytics (0 vs 13)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Activity Reports | ||
| Advanced Goal Management | ||
| Custom Dashboard and Reports | ||
| Custom Reports | ||
| Custom Views / Segments / Reports | ||
| Deal Pipeline Forecast | ||
| Detailed Analytics | ||
| Goal-Oriented Reports | ||
| Goals | ||
| Pipeline & Revenue Reports | ||
| Reports | ||
| Sales Activity Reports | ||
| Visual Sales Reports |
Sales (2 vs 0)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Lead Conversion | ||
| Sales Pipeline Management |
Sales Automation (1 vs 0)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Lead Qualification |
Sales Management (0 vs 5)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Deal Credit Split | ||
| Deal Management | ||
| Product & Quote Management | ||
| Product Management | ||
| Quotes |
Sales Pipeline (0 vs 2)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Deal Pipeline Stages | ||
| Visual Sales Pipeline |
Scheduling (0 vs 2)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Meeting Scheduler | ||
| Schedule Meetings |
Security (1 vs 0)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Trust and Governance |
Security & Compliance (0 vs 1)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Audit Logs |
Security & Permissions (0 vs 4)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Field-Based Permissions | ||
| IP Restriction | ||
| SSO | ||
| User Roles and Access Control |
Service (1 vs 0)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Service Case Management |
Support & Training (0 vs 4)
| Feature | Salesforce | Salesmate |
|---|---|---|
| 24x7 Support | ||
| Dedicated Account Manager | ||
| Dedicated Onboarding Consultation | ||
| Quarterly Business Review |
Support Analytics (0 vs 3)
| Feature | Salesforce | Salesmate |
|---|---|---|
| CSAT / CES Surveys | ||
| Satisfaction Reports | ||
| Surveys |
Support Management (0 vs 6)
| Feature | Salesforce | Salesmate |
|---|---|---|
| Chat | ||
| Knowledge Management | ||
| SLAs | ||
| Service Level Agreements | ||
| Social Media Support | ||
| Ticket Management |
Unique Features
Only in Salesforce (19)
Agentforce
Business Outcome Prediction
Data Analytics and Insights
Case Resolution Automation
Task and Email Automation
Multi-Department Collaboration
Slack Integration
360-Degree Customer View
Customer 360
Data 360
Industry-Specific Solutions
AppExchange
Marketing Pipeline Management
Customer Journey Personalization
Lead Conversion
Sales Pipeline Management
Lead Qualification
Trust and Governance
Service Case Management
Only in Salesmate (107)
Activities
Sales Activity Tracking
Team Management
AI Agent Credits
AI Autopilot
AI Co-pilot
AI Research
Auto Profile Enrichment
Automate Support
Communication Summarization
Compose Emails
Contact Insights
Sandy AI
Support Co-pilot
Auto Assignments
Extra Smart Flow Credits
Sequences
Sequences
Smart Flows
Smart Queue
+ 87 more unique features
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