Salesforce Agentforce 360 vs Salesmate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Salesforce Agentforce 360 offers fewer features (29 vs 108) and fewer integrations (9 vs 22). Starting price: Salesforce Agentforce 360 at Contact Sales vs Salesmate at $23/mo. Salesforce Agentforce 360 has 29 unique features while Salesmate has 108 unique features, with 0 features in common.
| Salesforce Agentforce 360 | Salesmate | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 29 | 108 |
| AI-Powered Features | 18 | 17 |
| Starting Price | Contact Sales | $23/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 9 | 22 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 70% | 100% |
Feature Comparison by Category
AI & Automation (0 vs 11)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| AI Agent Credits | ||
| AI Autopilot | ||
| AI Co-pilot | ||
| AI Research | ||
| Auto Profile Enrichment | ||
| Automate Support | ||
| Communication Summarization | ||
| Compose Emails | ||
| Contact Insights | ||
| Sandy AI | ||
| Support Co-pilot |
AI Agent Configuration (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Topics |
AI Agent Development (3 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Apex Development | ||
| No-Code AI Agent Builder | ||
| Prompt Templates |
AI Agent Management (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Agentforce 360 Platform |
AI Safety / Security (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Action Guardrails |
Activity Management (0 vs 2)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Activities | ||
| Sales Activity Tracking |
Administration (0 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Team Management |
Analytics (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Real-Time Intelligence |
Analytics / Reporting (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Tableau |
Application Development (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Heroku |
Automation (2 vs 6)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Auto Assignments | ||
| Digital Labor Automation | ||
| Extra Smart Flow Credits | ||
| Flows | ||
| Sequences | ||
| Smart Flows | ||
| Smart Queue |
CRM Suite (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Small Business Suite (Starter Suite) |
Calendar (0 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Calendar Management |
Call Management (0 vs 9)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Call Logging | ||
| Call Recordings | ||
| Call Trackers and Insights | ||
| Call Transcriptions | ||
| Click-to-Call | ||
| Conversation History | ||
| Power Dialer | ||
| Virtual Phone Numbers | ||
| Voicemail Drop |
Collaboration (0 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Team Inbox |
Communication (0 vs 3)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Calling and Texting | ||
| Conversation Inbox | ||
| Texts |
Communication / Collaboration (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Slack Integration |
Contact Management (0 vs 3)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Bulk Actions | ||
| Contact Management | ||
| Filters / Segmentation / Search |
Customer Service (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Agentforce Service |
Customization (0 vs 7)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Calculated Fields | ||
| Custom Activity Types | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Validation Rules | ||
| Formula Fields | ||
| Multiple Currencies and Timezones |
Data Management (1 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Custom Duplicate Management | ||
| Data 360 |
Data Management / Integration (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Zero Copy Partner Network |
Document Management (0 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Documents |
E-commerce (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Agentforce Commerce |
Email Analytics (0 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Email Metrics |
Email Integration (0 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| 2-Way Email Sync |
Email Management (0 vs 6)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Bulk Emails | ||
| Dedicated IP Address | ||
| Email Subscription | ||
| Email Templates | ||
| Email Tracking | ||
| Integrated Inbox |
Email Marketing (0 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Email Campaign |
Field Service (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Agentforce Field Service |
Infrastructure (0 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Dedicated IP |
Integration (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| MuleSoft |
Lead Capture (0 vs 2)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Web Form | ||
| Web Forms |
Lead Management (0 vs 3)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Lead Scoring | ||
| MQL Scoring | ||
| Segmentation |
Marketing (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Agentforce Marketing |
Marketing Analytics (0 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Marketing Insights |
Marketing Automation (0 vs 2)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Lead Nurturing | ||
| Text Campaigns |
Marketing Optimization (0 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| AB Testing |
Marketplace / Integrations (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| AppExchange |
Messaging (0 vs 2)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Text & MMS | ||
| Text Messaging (SMS) |
Mobile (0 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Mobile CRM |
Operations (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Agentforce Revenue Operations |
Platform (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Customer 360 |
Reporting & Analytics (0 vs 13)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Activity Reports | ||
| Advanced Goal Management | ||
| Custom Dashboard and Reports | ||
| Custom Reports | ||
| Custom Views / Segments / Reports | ||
| Deal Pipeline Forecast | ||
| Detailed Analytics | ||
| Goal-Oriented Reports | ||
| Goals | ||
| Pipeline & Revenue Reports | ||
| Reports | ||
| Sales Activity Reports | ||
| Visual Sales Reports |
Sales (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Agentforce Sales |
Sales Management (0 vs 5)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Deal Credit Split | ||
| Deal Management | ||
| Product & Quote Management | ||
| Product Management | ||
| Quotes |
Sales Pipeline (0 vs 2)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Deal Pipeline Stages | ||
| Visual Sales Pipeline |
Scheduling (0 vs 2)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Meeting Scheduler | ||
| Schedule Meetings |
Security & Compliance (0 vs 1)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Audit Logs |
Security & Permissions (0 vs 4)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Field-Based Permissions | ||
| IP Restriction | ||
| SSO | ||
| User Roles and Access Control |
Security / AI Safety (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Einstein Trust Layer |
Services (2 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Professional Services | ||
| Success Plans |
Support & Training (0 vs 4)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| 24x7 Support | ||
| Dedicated Account Manager | ||
| Dedicated Onboarding Consultation | ||
| Quarterly Business Review |
Support Analytics (0 vs 3)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| CSAT / CES Surveys | ||
| Satisfaction Reports | ||
| Surveys |
Support Management (0 vs 6)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Chat | ||
| Knowledge Management | ||
| SLAs | ||
| Service Level Agreements | ||
| Social Media Support | ||
| Ticket Management |
Sustainability (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Net Zero Cloud |
User Interface (1 vs 0)
| Feature | Salesforce Agentforce 360 | Salesmate |
|---|---|---|
| Conversational Interface |
Unique Features
Only in Salesforce Agentforce 360 (29)
Topics
Apex Development
No-Code AI Agent Builder
Prompt Templates
Agentforce 360 Platform
Action Guardrails
Real-Time Intelligence
Tableau
Heroku
Digital Labor Automation
Flows
Slack Integration
Small Business Suite (Starter Suite)
Agentforce Service
Data 360
Zero Copy Partner Network
Agentforce Commerce
Agentforce Field Service
MuleSoft
Agentforce Marketing
+ 9 more unique features
Only in Salesmate (108)
Activities
Sales Activity Tracking
Team Management
AI Agent Credits
AI Autopilot
AI Co-pilot
AI Research
Auto Profile Enrichment
Automate Support
Communication Summarization
Compose Emails
Contact Insights
Sandy AI
Support Co-pilot
Auto Assignments
Extra Smart Flow Credits
Sequences
Sequences
Smart Flows
Smart Queue
+ 88 more unique features
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