Salesforce Agentforce Commerce vs Swell
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Salesforce Agentforce Commerce offers fewer features (35 vs 127) and fewer integrations (6 vs 9). Starting price: Salesforce Agentforce Commerce at Free vs Swell at $29/mo. Salesforce Agentforce Commerce has 35 unique features while Swell has 127 unique features, with 0 features in common.
| Salesforce Agentforce Commerce | Swell | |
|---|---|---|
| Category | E-commerce | E-commerce |
| Total Features | 35 | 127 |
| AI-Powered Features | 11 | 0 |
| Starting Price | Free | $29/mo |
| Pricing Tiers | 9 | 5 |
| Integrations | 6 | 9 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
AI (2 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| 1-to-1 Personalization | ||
| Agentforce Guided Shopping |
Admin & Management (0 vs 4)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Customized Dashboard | ||
| Multi-store Access | ||
| Role-based Permissions | ||
| Team Management |
Analytics (2 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Analytics, Automation, & Segmentation | ||
| Segments & Intelligence Dashboards |
Automation (1 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Automated Order Routing |
Checkout (0 vs 6)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Address Autocomplete | ||
| Cart Item Metadata | ||
| Custom Checkout | ||
| Guest Checkout | ||
| Hosted Checkout | ||
| Universal Cart |
Commerce (7 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| B2B Commerce | ||
| B2C Commerce | ||
| Composable Commerce | ||
| Digital Storefronts | ||
| Headless Commerce | ||
| Starter Suite | ||
| Unified Commerce |
Content Management (1 vs 1)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Content Management | ||
| No-code CMS |
Customer Experience (1 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Multi-touchpoint Management |
Customer Management (0 vs 5)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Account Credit | ||
| Customer Activity Tracking | ||
| Customer Groups | ||
| Customer Types | ||
| Stored Addresses & Payment Methods |
Customization (0 vs 2)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Custom Models | ||
| Custom Models & Fields |
Data Management (1 vs 2)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Customer Data Integration | ||
| Customer Import & Export | ||
| Product Import & Export |
Developer Tools (0 vs 7)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Backend API | ||
| Checkout API | ||
| Developer Console | ||
| Frontend & Backend APIs | ||
| Frontend API | ||
| Real-time Webhooks | ||
| Test Environments |
Digital Products (0 vs 1)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Digital Commerce |
Extensions (0 vs 1)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Swell Apps |
Fulfillment (0 vs 6)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Flexible Fulfillment | ||
| Global Shipping & Tax Calculation | ||
| Local Pickup | ||
| Multi-warehouse Management | ||
| Product Shipping Dimensions | ||
| Split Fulfillment |
Integration (1 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| CRM Integration |
Internationalization (0 vs 7)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Localizable Content | ||
| Localization | ||
| Manual & Automatic Conversions | ||
| Multi-Currency Support | ||
| Multi-Language Support | ||
| Multi-currency Management | ||
| Multi-language Configuration |
Inventory Management (2 vs 1)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Omni-Channel Inventory | ||
| Real-time Omni-Channel Inventory | ||
| Stock Inventory & History |
Marketing (1 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Customer Acquisition and Loyalty Tools |
Marketing Automation (0 vs 3)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Abandoned Cart Recovery | ||
| Automated Abandoned Cart Recovery | ||
| Customer Notifications |
Merchandising (0 vs 1)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Cross-sells & Up-sells |
Operations (1 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Omni-channel Operations |
Order Management (5 vs 7)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Complete Order Visibility & Order Support | ||
| Custom Order Fields | ||
| Distributed Order Management | ||
| Full Order Management | ||
| Manual Order Creation | ||
| Order Activity Feed | ||
| Order Management | ||
| Order Management for B2B | ||
| Order Printout Templates | ||
| Post-sale Order Editing | ||
| Return Management | ||
| Send Order Invoices |
POS (2 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Modern POS and Clienteling | ||
| Modern Point of Sale |
Payments (2 vs 6)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Buy Now, Pay Later (BNPL) | ||
| Cash on Delivery & Bank Deposits | ||
| Express Checkout | ||
| Multiple Payment Gateways | ||
| Offline Payments | ||
| Payments | ||
| Saved Credit Cards | ||
| Split Payments |
Performance (0 vs 1)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Media CDN with Image Transforms |
Personalization (1 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Personalization with Data Cloud |
Physical Products (0 vs 1)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Physical Goods Selling |
Pricing (0 vs 2)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Bulk Price Rules & Grouping Pricing | ||
| International Price Lists |
Product Management (0 vs 6)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Categories & Sub-categories | ||
| Custom Options | ||
| Custom Product Attributes | ||
| Product Bundling | ||
| Product Types | ||
| Unlimited Products & Variants |
Promotions (0 vs 9)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Bulk Coupon Generation | ||
| Buy X Get Y Promotions | ||
| Coupon Code Management | ||
| Coupons & Promotions | ||
| Discount Rules | ||
| Gift Cards | ||
| Limited Time Offers | ||
| Store-wide Discounts | ||
| Usage Limits |
Reliability (0 vs 1)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| 100% Uptime SLA |
Reporting (1 vs 7)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Advanced Reports | ||
| Basic Reports | ||
| Custom Reports | ||
| Customer Reports | ||
| Finance Reports | ||
| Quick Stats | ||
| Reporting and Insights | ||
| Sales Reports |
Revenue Management (1 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Revenue Lifecycle Management |
Sales (1 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Endless Aisle |
Sales Channels (0 vs 1)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Direct-to-Consumer (DTC) |
Sales Models (0 vs 1)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Purchase Options |
Search (1 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Visual Product Search |
Security (1 vs 0)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Fraud Protection and Authorization Optimization |
Shipping (0 vs 2)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Flexible Shipping Options | ||
| Shipping Price Rules |
Storefront Building (0 vs 13)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Apps & Themes | ||
| Block-based Layout | ||
| Color Schemes | ||
| Custom Domains | ||
| Headless Storefronts | ||
| Inline Editing | ||
| Instant Publishing | ||
| Navigation Menus | ||
| Nested Navigation Menus | ||
| Responsive Design | ||
| Theme Editor | ||
| Unique Page Templates | ||
| Visual Store Builder |
Subscriptions (0 vs 12)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Automatic Retry & Dunning | ||
| Dashboard Management for Subscriptions | ||
| Flexible Order Schedules | ||
| Flexible Subscription Checkout | ||
| Mixed Carts | ||
| One-time Purchase or Subscription | ||
| Pause & Resume Subscriptions | ||
| Separate Invoicing from Fulfillment | ||
| Subscription Commerce | ||
| Subscription Notifications | ||
| Subscription Products | ||
| Subscription Upgrade/Downgrade |
Support (0 vs 2)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Developer Support | ||
| Priority Support |
Taxes (0 vs 2)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Location-based Tax Settings | ||
| Tax Rules & Integrations |
Tracking (0 vs 1)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Real-time Tracking |
Wholesale (0 vs 6)
| Feature | Salesforce Agentforce Commerce | Swell |
|---|---|---|
| Customer Groups & Discounts | ||
| Multi-part Payments | ||
| Volume-based Pricing | ||
| Wholesale & B2B | ||
| Wholesale Invoicing | ||
| Wholesale User Permissions |
Unique Features
Only in Salesforce Agentforce Commerce (35)
1-to-1 Personalization
Agentforce Guided Shopping
Analytics, Automation, & Segmentation
Segments & Intelligence Dashboards
Automated Order Routing
B2B Commerce
B2C Commerce
Composable Commerce
Digital Storefronts
Headless Commerce
Starter Suite
Unified Commerce
No-code CMS
Multi-touchpoint Management
Customer Data Integration
CRM Integration
Omni-Channel Inventory
Real-time Omni-Channel Inventory
Customer Acquisition and Loyalty Tools
Omni-channel Operations
+ 15 more unique features
Only in Swell (127)
Customized Dashboard
Multi-store Access
Role-based Permissions
Team Management
Address Autocomplete
Cart Item Metadata
Custom Checkout
Guest Checkout
Hosted Checkout
Universal Cart
Content Management
Account Credit
Customer Activity Tracking
Customer Groups
Customer Types
Stored Addresses & Payment Methods
Custom Models
Custom Models & Fields
Customer Import & Export
Product Import & Export
+ 107 more unique features
View Salesforce Agentforce Commerce details View Swell details Salesforce Agentforce Commerce alternatives Swell alternatives
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