ReputationStacker vs Retently
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ReputationStacker offers fewer features (19 vs 57) and fewer integrations (2 vs 19). Starting price: ReputationStacker at $79/mo vs Retently at $49/mo. ReputationStacker has 19 unique features while Retently has 57 unique features, with 0 features in common.
| ReputationStacker | Retently | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 19 | 57 |
| AI-Powered Features | 3 | 3 |
| Starting Price | $79/mo | $49/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 2 | 19 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 60% | 95% |
Feature Comparison by Category
Analytics & Insights (5 vs 0)
| Feature | ReputationStacker | Retently |
|---|---|---|
| AI Insights Reports | ||
| Full Reporting Suite | ||
| Location Analytics | ||
| Multi-Location Reporting | ||
| Review Sentiment Analysis |
Analytics & Reporting (0 vs 13)
| Feature | ReputationStacker | Retently |
|---|---|---|
| AI-Powered Feedback Classification & Topic Analytics | ||
| AI-Powered Sentiment Analysis | ||
| AI-Powered Text Analysis | ||
| Account-Level Exportable Scores | ||
| Advanced Reporting, Trends, and Benchmarking | ||
| Audience and Feedback Segmentation | ||
| CX Analytics | ||
| Feedback Analytics | ||
| Journey Mapping | ||
| NPS Benchmarks | ||
| Real-Time Insights | ||
| Trend Groups | ||
| Trends in Group |
Automation (0 vs 7)
| Feature | ReputationStacker | Retently |
|---|---|---|
| Automated Email Follow-Ups | ||
| Automated Recurring Surveys | ||
| Feedback Loop | ||
| Flexible Workflows | ||
| Page Redirect | ||
| Survey Reminders | ||
| Webhook Events |
Data Management (0 vs 5)
| Feature | ReputationStacker | Retently |
|---|---|---|
| Antivirus Detection | ||
| Data Export | ||
| Data Residency | ||
| Email Addresses Cleanup | ||
| Outbox Data Retention |
Feedback Management (0 vs 2)
| Feature | ReputationStacker | Retently |
|---|---|---|
| Feedback Import | ||
| Feedback Management |
Implementation (0 vs 1)
| Feature | ReputationStacker | Retently |
|---|---|---|
| Data Migration Concierge |
Integration (0 vs 1)
| Feature | ReputationStacker | Retently |
|---|---|---|
| REST API |
Integrations (1 vs 0)
| Feature | ReputationStacker | Retently |
|---|---|---|
| Integrations |
Notifications (0 vs 1)
| Feature | ReputationStacker | Retently |
|---|---|---|
| Email & Slack Alerts |
Review Generation (4 vs 0)
| Feature | ReputationStacker | Retently |
|---|---|---|
| Automated Review Reminders | ||
| Automated Review Requests | ||
| Customer Feedback Collection | ||
| Smart Review Funnels |
Review Management (8 vs 0)
| Feature | ReputationStacker | Retently |
|---|---|---|
| AI Review Replies | ||
| Custom User Permissions | ||
| Hide ReputationStacker Logo | ||
| In-App Review Responding | ||
| Review Monitoring | ||
| Review Tagging | ||
| Review Widgets | ||
| Social Sharing |
Security (1 vs 0)
| Feature | ReputationStacker | Retently |
|---|---|---|
| HIPAA Compliance |
Survey Channels (0 vs 7)
| Feature | ReputationStacker | Retently |
|---|---|---|
| Email Surveys | ||
| Embed Survey | ||
| In-App Surveys | ||
| Kiosk Surveys | ||
| Link Surveys | ||
| Omnichannel Reach | ||
| SMS Surveys |
Survey Customization (0 vs 6)
| Feature | ReputationStacker | Retently |
|---|---|---|
| Custom FROM Domain | ||
| Custom Survey Design | ||
| Multi-Language Survey Templates | ||
| No Retently Branding | ||
| Survey Branding & Personalization | ||
| Template Merge Fields |
Survey Management (0 vs 9)
| Feature | ReputationStacker | Retently |
|---|---|---|
| Customer Lifecycle Surveys | ||
| Question Routing | ||
| Smart Surveys | ||
| Survey Delay | ||
| Survey Outbox | ||
| Survey Queue | ||
| Survey Sampling | ||
| Survey Throttling | ||
| Transactional Surveys |
Survey Optimization (0 vs 1)
| Feature | ReputationStacker | Retently |
|---|---|---|
| A/B Testing |
Survey Types (0 vs 4)
| Feature | ReputationStacker | Retently |
|---|---|---|
| Anonymous Employee Surveys | ||
| CES Surveys | ||
| CSAT Surveys | ||
| NPS Surveys |
Unique Features
Only in ReputationStacker (19)
AI Insights Reports
Full Reporting Suite
Location Analytics
Multi-Location Reporting
Review Sentiment Analysis
Integrations
Automated Review Reminders
Automated Review Requests
Customer Feedback Collection
Smart Review Funnels
AI Review Replies
Custom User Permissions
Hide ReputationStacker Logo
In-App Review Responding
Review Monitoring
Review Tagging
Review Widgets
Social Sharing
HIPAA Compliance
Only in Retently (57)
Account-Level Exportable Scores
Advanced Reporting, Trends, and Benchmarking
AI-Powered Feedback Classification & Topic Analytics
AI-Powered Sentiment Analysis
AI-Powered Text Analysis
Audience and Feedback Segmentation
CX Analytics
Feedback Analytics
Journey Mapping
NPS Benchmarks
Real-Time Insights
Trend Groups
Trends in Group
Automated Email Follow-Ups
Automated Recurring Surveys
Feedback Loop
Flexible Workflows
Page Redirect
Survey Reminders
Webhook Events
+ 37 more unique features
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