Reputation.com vs Userpilot
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Reputation.com offers more features (48 vs 41) and more integrations (28 vs 25). Starting price: Reputation.com at $99/mo vs Userpilot at $89/mo. Reputation.com has 45 unique features while Userpilot has 38 unique features, with 3 features in common.
| Reputation.com | Userpilot | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 48 | 41 |
| AI-Powered Features | 15 | 2 |
| Starting Price | $99/mo | $89/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 28 | 25 |
| Shared Features | 3 | |
| Shared Integrations | 11 | |
| Data Quality | 74% | 71% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Smart Targeting Recommendations |
AI Tools (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| AI Review Response |
Access (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Mobile App |
Analytics (10 vs 8)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Analytics Dashboard | ||
| Behavior Analytics | ||
| Cohort Analysis | ||
| Custom Reports | ||
| Custom Reputation Score | ||
| Funnel Analysis | ||
| Influencer Detection | ||
| Keyword Extraction | ||
| Performance Benchmarking | ||
| Product Analytics | ||
| Rating Distribution Analytics | ||
| Reputation Dashboard | ||
| Reputation Trends Forecasting | ||
| Response Time Analytics | ||
| Retention Reports |
Automation (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Scheduled Post Publishing |
Collaboration (0 vs 2)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Comments & Annotations | ||
| Team Collaboration |
Communication (0 vs 2)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Feature Announcements | ||
| Scheduled Messages |
Competitive Intelligence (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Competitor Reputation Analysis |
Compliance (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Compliance Monitoring |
Content (0 vs 2)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Image Annotations | ||
| Video Guides |
Content Management (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Review Photo & Video Support |
Customization (1 vs 1)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Custom CSS Styling | ||
| Customizable Branding |
Data Collection (0 vs 1)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Progressive Profiling |
Data Management (2 vs 2)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Bulk Review Import | ||
| Data Export | ||
| Data Export & Download | ||
| User Properties Sync |
Design (0 vs 1)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Mobile-Responsive Guides |
Development (0 vs 2)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| API Access | ||
| No-Code Editor |
E-commerce (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Amazon Review Management |
Feedback (1 vs 3)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Conditional Logic | ||
| Customer Feedback Loop | ||
| Feedback Workflows | ||
| Surveys & Feedback |
Integration (1 vs 1)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| API Access | ||
| Webhook Support |
Integrations (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Yelp Integration |
Localization (2 vs 1)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Localization | ||
| Multi-Language Support | ||
| Review Translation |
Management (2 vs 1)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Brand Guidelines Editor | ||
| Multi-Location Management | ||
| Version Control |
Marketing (2 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Email Campaign Builder | ||
| Reputation Badge |
Monitoring (3 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Brand Mention Alerts | ||
| Crisis Management Alerts | ||
| Review Monitoring |
Onboarding (0 vs 1)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Checklists |
Optimization (0 vs 1)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| A/B Testing |
Personalization (0 vs 1)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Dynamic Content |
Reporting (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Scheduled Reporting |
Review Generation (2 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Automated Review Requests | ||
| SMS Review Requests |
Review Management (4 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Negative Review Management | ||
| Review Filtering & Moderation | ||
| Review Publishing | ||
| Review Templates |
SEO (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Local SEO Optimization |
Search Optimization (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Google Business Profile Management |
Security (2 vs 3)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Audit Logs | ||
| Enterprise SSO | ||
| Role-Based Access Control | ||
| Single Sign-On (SSO) |
Social Media (2 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Social Listening | ||
| Social Media Monitoring |
Support (0 vs 1)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Resource Center |
Targeting (0 vs 2)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Advanced Targeting Rules | ||
| Segmentation |
Team Management (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Team Collaboration Tools |
Tracking (0 vs 1)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| User Behavioral Events |
Travel & Hospitality (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| TripAdvisor Management |
User Guidance (0 vs 3)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Hotspots | ||
| In-App Guides | ||
| Launchers |
Web Tools (1 vs 0)
| Feature | Reputation.com | Userpilot |
|---|---|---|
| Review Widget |
Unique Features
Only in Reputation.com (45)
Mobile App
AI Review Response
Custom Reputation Score
Influencer Detection
Keyword Extraction
Performance Benchmarking
Rating Distribution Analytics
Reputation Dashboard
Reputation Trends Forecasting
Response Time Analytics
Review Analytics & Reports
Scheduled Post Publishing
Competitor Reputation Analysis
Compliance Monitoring
Review Photo & Video Support
Customizable Branding
Bulk Review Import
Data Export & Download
Amazon Review Management
Customer Feedback Loop
+ 25 more unique features
Only in Userpilot (38)
Smart Targeting Recommendations
Analytics Dashboard
Behavior Analytics
Cohort Analysis
Custom Reports
Funnel Analysis
Product Analytics
Retention Reports
Comments & Annotations
Team Collaboration
Feature Announcements
Scheduled Messages
Image Annotations
Video Guides
Custom CSS Styling
Progressive Profiling
Data Export
User Properties Sync
Mobile-Responsive Guides
No-Code Editor
+ 18 more unique features
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