Re:amaze vs VisiPoint
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Re:amaze offers more features (47 vs 19) and more integrations (11 vs 3). Starting price: Re:amaze at $29/mo vs VisiPoint at Contact Sales. Re:amaze has 47 unique features while VisiPoint has 19 unique features, with 0 features in common.
| Re:amaze | VisiPoint | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 47 | 19 |
| AI-Powered Features | 9 | 1 |
| Starting Price | $29/mo | Contact Sales |
| Pricing Tiers | 5 | 0 |
| Integrations | 11 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 85% | 50% |
Feature Comparison by Category
AI (5 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| AI Agent | ||
| AI Article Generation | ||
| AI Reply Drafting | ||
| AI-Powered FAQ Suggestions | ||
| Sentiment Analysis |
Access Control (0 vs 1)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| RFID Integration |
Access Management (0 vs 1)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Access Control |
Analytics (7 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Advanced Reporting | ||
| Connected Customer Insights | ||
| Customer Intents | ||
| Customer Satisfaction Ratings | ||
| Reporting | ||
| Satisfaction Surveys | ||
| Staff Performance Reporting |
Automation (6 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Chatbots | ||
| Cues | ||
| Custom Bots | ||
| Order Bot | ||
| Welcome Bot | ||
| Workflows |
Check-in (0 vs 2)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Pre-registration | ||
| QuickPass & QR Code |
Collaboration (1 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Team Presence |
Communication (5 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Classic Chat Mode | ||
| Live Chat | ||
| SMS and Voice Channels | ||
| Status Page | ||
| Video Calls |
Core Platform (1 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Shared Inbox |
Customization (2 vs 1)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Custom Fields | ||
| Custom Hosted Domain | ||
| Customizable Email Appearance |
Data Storage (0 vs 1)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Cloud Storage |
Efficiency (0 vs 1)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Paperless Entry Process |
Forms (1 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Contact Forms |
Health & Safety (0 vs 1)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Temperature Screening |
Integration (3 vs 1)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Email Integration | ||
| Integrations | ||
| Social Media Channels | ||
| Website Integration |
Knowledge Base (4 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| AI Knowledge Base | ||
| Article Feedback | ||
| FAQ Center | ||
| FAQ Edit History |
Marketing (1 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Push Campaigns |
Mobile (1 vs 2)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Mobile Apps | ||
| Remote & Mobile Sign-In | ||
| VisiPoint Passport Mobile App |
Monitoring (4 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Live Dashboard | ||
| Live Dashboard Customer Monitoring | ||
| Live View of Site Visitors | ||
| Peek |
Organization (3 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Departments | ||
| Multibrand | ||
| Tags |
Productivity (1 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Quick Answers |
Reporting (0 vs 2)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Live Reporting | ||
| Reports & Timesheets |
Safety & Compliance (0 vs 1)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Instant Emergency Lists |
Scheduling (1 vs 0)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Office Hours |
Security (1 vs 3)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Facial Recognition Technology | ||
| Photo ID Badges | ||
| Role Permissions | ||
| Two-Factor Authentication |
Security & Compliance (0 vs 1)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Data Encryption & Compliance |
Support (0 vs 1)
| Feature | Re:amaze | VisiPoint |
|---|---|---|
| Phone, Email & Live Chat Support |
Unique Features
Only in Re:amaze (47)
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode
+ 27 more unique features
Only in VisiPoint (19)
RFID Integration
Access Control
Pre-registration
QuickPass & QR Code
Custom Fields
Cloud Storage
Paperless Entry Process
Temperature Screening
Integrations
Remote & Mobile Sign-In
VisiPoint Passport Mobile App
Live Reporting
Reports & Timesheets
Instant Emergency Lists
Facial Recognition Technology
Photo ID Badges
Two-Factor Authentication
Data Encryption & Compliance
Phone, Email & Live Chat Support
Want to build your own alternative to Re:amaze or VisiPoint?
Analyze it with Reap