Re:amaze vs TeamViewer
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Re:amaze offers more features (47 vs 41) and more integrations (11 vs 3). Starting price: Re:amaze at $29/mo vs TeamViewer at Free. Re:amaze has 47 unique features while TeamViewer has 41 unique features, with 0 features in common.
| Re:amaze | TeamViewer | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 47 | 41 |
| AI-Powered Features | 9 | 10 |
| Starting Price | $29/mo | Free |
| Pricing Tiers | 5 | 4 |
| Integrations | 11 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 85% | 80% |
Feature Comparison by Category
AI (5 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| AI Agent | ||
| AI Article Generation | ||
| AI Reply Drafting | ||
| AI-Powered FAQ Suggestions | ||
| Sentiment Analysis |
AI & Automation (0 vs 3)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Session Insights | ||
| TeamViewer AI | ||
| Tia - AI Troubleshooting Assistant |
AR & Field Operations (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Frontline - AR-Powered Logistics |
AR & Logistics (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Vision Picking |
AR & Manufacturing (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Frontline Make |
AR & Operations (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Hands-Free Operation |
AR & Remote Support (0 vs 3)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| 3D Annotations | ||
| TeamViewer Assist AR Lite | ||
| Text Recognition |
Access Management (0 vs 2)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Single Sign-On (SSO) | ||
| User Groups and Roles |
Analytics (7 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Advanced Reporting | ||
| Connected Customer Insights | ||
| Customer Intents | ||
| Customer Satisfaction Ratings | ||
| Reporting | ||
| Satisfaction Surveys | ||
| Staff Performance Reporting |
Analytics & Reporting (0 vs 2)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Actionable Insights | ||
| Powerful Management Dashboard |
Automation (6 vs 2)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Automated Remediation | ||
| Chatbots | ||
| Cues | ||
| Custom Bots | ||
| Order Bot | ||
| Remote Script Execution | ||
| Welcome Bot | ||
| Workflows |
Collaboration (1 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Team Presence |
Communication (5 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Classic Chat Mode | ||
| Live Chat | ||
| SMS and Voice Channels | ||
| Status Page | ||
| Video Calls |
Compliance & Reporting (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Auditability |
Core Platform (1 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Shared Inbox |
Customization (2 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Custom Hosted Domain | ||
| Customizable Email Appearance |
Deployment (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Enhanced Mass Deployment (MSI) |
Device Management (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Device Diversity Support |
Device Monitoring (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| DEX Essentials |
Forms (1 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Contact Forms |
IT Management (0 vs 2)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Asset Discovery and Inventory | ||
| Asset Management |
Infrastructure (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Cloud-Based Platform |
Integration (3 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Email Integration | ||
| Enterprise Integrations Package | ||
| Social Media Channels | ||
| Website Integration |
Integration & Development (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Mobile SDK |
Integration & Logistics (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Seamless Integration with WMS |
Knowledge Base (4 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| AI Knowledge Base | ||
| Article Feedback | ||
| FAQ Center | ||
| FAQ Edit History |
Licensing (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Free Personal Use |
Marketing (1 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Push Campaigns |
Mobile (1 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Mobile Apps |
Mobile Management (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Mobile Device Management |
Mobile Support (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Mobile Device Support |
Monitoring (4 vs 3)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Device Monitoring | ||
| Live Dashboard | ||
| Live Dashboard Customer Monitoring | ||
| Live View of Site Visitors | ||
| Peek | ||
| Real-Time Visibility | ||
| Remote Monitoring |
Monitoring & Automation (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| TeamViewer DEX |
Organization (3 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Departments | ||
| Multibrand | ||
| Tags |
Productivity (1 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Quick Answers |
Remote Support (0 vs 2)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Live Remote Support | ||
| Remote Control |
Scheduling (1 vs 0)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Office Hours |
Security (1 vs 5)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Bring Your Own Certificate (BYOC) | ||
| Conditional Access | ||
| Endpoint Protection | ||
| Role Permissions | ||
| Secured IT Fleet | ||
| Two-Factor Authentication (2FA) |
Support (0 vs 1)
| Feature | Re:amaze | TeamViewer |
|---|---|---|
| Premium 24-Hour Support |
Unique Features
Only in Re:amaze (47)
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode
+ 27 more unique features
Only in TeamViewer (41)
Single Sign-On (SSO)
User Groups and Roles
Session Insights
TeamViewer AI
Tia - AI Troubleshooting Assistant
Actionable Insights
Powerful Management Dashboard
Frontline - AR-Powered Logistics
Vision Picking
Frontline Make
Hands-Free Operation
3D Annotations
TeamViewer Assist AR Lite
Text Recognition
Automated Remediation
Remote Script Execution
Auditability
Enhanced Mass Deployment (MSI)
Device Diversity Support
DEX Essentials
+ 21 more unique features
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