Qualtrics vs Userpilot
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Qualtrics offers more features (48 vs 41) and more integrations (27 vs 25). Starting price: Qualtrics at $1500/mo vs Userpilot at $89/mo. Qualtrics has 44 unique features while Userpilot has 37 unique features, with 4 features in common.
| Qualtrics | Userpilot | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 48 | 41 |
| AI-Powered Features | 5 | 2 |
| Starting Price | $1500/mo | $89/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 27 | 25 |
| Shared Features | 4 | |
| Shared Integrations | 16 | |
| Data Quality | 74% | 71% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Smart Targeting Recommendations |
Analytics (16 vs 8)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Advanced Reporting | ||
| Analytics Dashboard | ||
| Assisted Analytics | ||
| Behavior Analytics | ||
| Benchmarking | ||
| Cohort Analysis | ||
| Conjoint Analysis | ||
| Custom Reports | ||
| Custom Scoring | ||
| Data Export | ||
| Funnel Analysis | ||
| Heatmaps and Eye Tracking | ||
| Journey Mapping | ||
| Longitudinal Studies | ||
| MaxDiff Analysis |
Automation (3 vs 0)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Action Planning | ||
| Automated Workflows | ||
| Real-Time Alerts |
Collaboration (0 vs 2)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Comments & Annotations | ||
| Team Collaboration |
Communication (0 vs 2)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Feature Announcements | ||
| Scheduled Messages |
Content (0 vs 2)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Image Annotations | ||
| Video Guides |
Core (14 vs 0)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Branching and Logic | ||
| Customer Effort Score (CES) | ||
| Distribution Management | ||
| Interactive Content | ||
| Mobile-Responsive Surveys | ||
| Multi-Language Support | ||
| Net Promoter Score (NPS) | ||
| Progressive Profiling | ||
| Randomization | ||
| Survey Builder | ||
| Survey Piping | ||
| Survey Validation Rules | ||
| Video and Image Feedback | ||
| eSignature Integration |
Customization (1 vs 1)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Custom CSS Styling | ||
| White Label Surveys |
Data (3 vs 0)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Quota Management | ||
| Sample Management | ||
| Survey Panels |
Data Collection (0 vs 1)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Progressive Profiling |
Data Management (0 vs 2)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Data Export | ||
| User Properties Sync |
Data Quality (1 vs 0)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Duplicate Detection |
Design (0 vs 1)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Mobile-Responsive Guides |
Development (0 vs 2)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| API Access | ||
| No-Code Editor |
Feedback (0 vs 3)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Conditional Logic | ||
| Feedback Workflows | ||
| Surveys & Feedback |
Integration (3 vs 1)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| API Access | ||
| Mobile App Feedback | ||
| Webhook Support | ||
| Website Feedback |
Localization (0 vs 1)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Localization |
Management (0 vs 1)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Version Control |
Modules (4 vs 0)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Brand Experience | ||
| Employee Experience | ||
| Feedback Management | ||
| Product Experience |
Onboarding (0 vs 1)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Checklists |
Optimization (0 vs 1)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| A/B Testing |
Personalization (0 vs 1)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Dynamic Content |
Security (3 vs 3)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Anonymous Responses | ||
| Audit Logs | ||
| Data Security and Compliance | ||
| Role-Based Access Control | ||
| Single Sign-On (SSO) | ||
| User Permissions and Roles |
Support (0 vs 1)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Resource Center |
Targeting (0 vs 2)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Advanced Targeting Rules | ||
| Segmentation |
Tracking (0 vs 1)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| User Behavioral Events |
User Guidance (0 vs 3)
| Feature | Qualtrics | Userpilot |
|---|---|---|
| Hotspots | ||
| In-App Guides | ||
| Launchers |
Unique Features
Only in Qualtrics (44)
Advanced Reporting
Assisted Analytics
Benchmarking
Conjoint Analysis
Custom Scoring
Heatmaps and Eye Tracking
Journey Mapping
Longitudinal Studies
MaxDiff Analysis
Performance Benchmarking
Predictive Analytics
Response Analysis
Statistical Analysis
Text Analytics
Action Planning
Automated Workflows
Real-Time Alerts
Branching and Logic
Customer Effort Score (CES)
Distribution Management
+ 24 more unique features
Only in Userpilot (37)
Smart Targeting Recommendations
Analytics Dashboard
Behavior Analytics
Cohort Analysis
Custom Reports
Funnel Analysis
Product Analytics
Retention Reports
Comments & Annotations
Team Collaboration
Feature Announcements
Scheduled Messages
Image Annotations
Video Guides
Custom CSS Styling
User Properties Sync
Mobile-Responsive Guides
No-Code Editor
Conditional Logic
Feedback Workflows
+ 17 more unique features
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