Planhat vs Survicate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Planhat offers fewer features (42 vs 67) and fewer integrations (27 vs 46). Starting price: Planhat at $599/mo vs Survicate at $349/mo. Planhat has 42 unique features while Survicate has 67 unique features, with 0 features in common.
| Planhat | Survicate | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 42 | 67 |
| AI-Powered Features | 10 | 10 |
| Starting Price | $599/mo | $349/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 27 | 46 |
| Shared Features | 0 | |
| Shared Integrations | 11 | |
| Data Quality | 71% | 100% |
Feature Comparison by Category
AI (2 vs 3)
| Feature | Planhat | Survicate |
|---|---|---|
| AI Follow-up Questions | ||
| AI-Powered Research Chatbot | ||
| Behavioral Insights | ||
| Churn Prediction | ||
| Survey Creation via AI |
Admin (2 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Multi-workspace Support | ||
| Role-based Access |
Alerts (1 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Automated Alerts |
Analysis (0 vs 6)
| Feature | Planhat | Survicate |
|---|---|---|
| AI Categorization | ||
| Auto-Generated Topics | ||
| Auto-translate Responses | ||
| Automated Feedback Analysis | ||
| Filter by Third Party Attributes | ||
| Sentiment Analysis |
Analytics (8 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Benchmark Reporting | ||
| Customer Health Scoring | ||
| Customer Segments | ||
| Forecasting | ||
| Reporting & Dashboards | ||
| Revenue Intelligence | ||
| Team Analytics | ||
| Usage Analytics |
Automation (3 vs 4)
| Feature | Planhat | Survicate |
|---|---|---|
| Approval Workflows | ||
| Automation Rules | ||
| Playbooks & Workflows | ||
| Recurring Surveys | ||
| Response Caps | ||
| Survey Scheduling | ||
| Survey Throttling |
CRM (2 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Customer Timeline | ||
| Relationship Mapping |
Calendar (1 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Calendar & Scheduling |
Collaboration (2 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Activity Feed | ||
| Team Collaboration |
Communication (1 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Multi-threaded Conversations |
Content (1 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Document Management |
Customization (1 vs 4)
| Feature | Planhat | Survicate |
|---|---|---|
| Custom Branding | ||
| Custom CSS | ||
| Custom End Screens | ||
| Custom Fields | ||
| Remove Survicate Branding |
Dashboard (1 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Account Health Dashboard |
Data (4 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Bulk Operations | ||
| Customer Attributes | ||
| Data Enrichment | ||
| Export & Compliance |
Data Management (0 vs 1)
| Feature | Planhat | Survicate |
|---|---|---|
| Automatic Enrichment |
Engagement (1 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Customer Portal |
Feedback (3 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Customer Surveys | ||
| NPS & Surveys | ||
| Voice of Customer |
Feedback Sources (0 vs 1)
| Feature | Planhat | Survicate |
|---|---|---|
| Transcribe Meeting Recordings |
Integration (1 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| API & Webhooks |
Integration & Automation (0 vs 5)
| Feature | Planhat | Survicate |
|---|---|---|
| Data Warehouses Integration | ||
| Export API | ||
| Session Replay Integration | ||
| Survey Data Sync | ||
| Webhooks |
Intelligence (1 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Competitive Intelligence |
Marketing (1 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Email Campaigns |
Mobile (1 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Mobile App |
Optimization (0 vs 1)
| Feature | Planhat | Survicate |
|---|---|---|
| A/B Testing |
Planning (2 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Customer Success Plans | ||
| Goal Tracking |
Productivity (1 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Task Management |
Reporting & Dashboards (0 vs 3)
| Feature | Planhat | Survicate |
|---|---|---|
| Custom Dashboards | ||
| Insights Hub | ||
| Scheduled Reports |
Sales (1 vs 0)
| Feature | Planhat | Survicate |
|---|---|---|
| Opportunity Management |
Security (1 vs 8)
| Feature | Planhat | Survicate |
|---|---|---|
| 2-Factor Authentication | ||
| Access Logs | ||
| DORA Compliance | ||
| HIPAA Compliance | ||
| PII Protection | ||
| Protected Data Storage | ||
| SAML SSO | ||
| SSO & Security | ||
| Safe AI |
Support (0 vs 3)
| Feature | Planhat | Survicate |
|---|---|---|
| 1:1 Human Training | ||
| Dedicated Success Manager | ||
| Live Chat Support |
Survey Creation (0 vs 6)
| Feature | Planhat | Survicate |
|---|---|---|
| Advanced Survey Logic | ||
| Answer Piping | ||
| Create via Import | ||
| Standard Survey Logic | ||
| Upload Screenshots | ||
| Visual Logic Tree |
Survey Distribution (0 vs 12)
| Feature | Planhat | Survicate |
|---|---|---|
| Braze Surveys | ||
| Email Surveys | ||
| Feedback Button | ||
| Iframe Embeds | ||
| In-Product Surveys | ||
| Intercom Surveys | ||
| Kiosk Mode | ||
| Mobile App SDK | ||
| Multi-Channel Surveys | ||
| Multilingual Surveys | ||
| QR Code Distribution | ||
| Website Pop-ups |
Targeting & Segmentation (0 vs 10)
| Feature | Planhat | Survicate |
|---|---|---|
| Attribute Targeting | ||
| Cookie-based Targeting | ||
| Event & Behaviour Targeting | ||
| Exit Intent Targeting | ||
| JavaScript Targeting | ||
| Precise Targeting | ||
| Previous Response Targeting | ||
| Respondent Identification | ||
| Survey Sampling | ||
| URL Targeting |
Unique Features
Only in Planhat (42)
Multi-workspace Support
Role-based Access
Behavioral Insights
Churn Prediction
Automated Alerts
Benchmark Reporting
Customer Health Scoring
Customer Segments
Forecasting
Reporting & Dashboards
Revenue Intelligence
Team Analytics
Usage Analytics
Approval Workflows
Automation Rules
Playbooks & Workflows
Calendar & Scheduling
Activity Feed
Team Collaboration
Multi-threaded Conversations
+ 22 more unique features
Only in Survicate (67)
AI Follow-up Questions
AI-Powered Research Chatbot
Survey Creation via AI
AI Categorization
Auto-Generated Topics
Auto-translate Responses
Automated Feedback Analysis
Filter by Third Party Attributes
Sentiment Analysis
Recurring Surveys
Response Caps
Survey Scheduling
Survey Throttling
Custom Branding
Custom CSS
Custom End Screens
Remove Survicate Branding
Automatic Enrichment
Transcribe Meeting Recordings
Data Warehouses Integration
+ 47 more unique features
Want to build your own alternative to Planhat or Survicate?
Analyze it with Reap