Pipeliner CRM vs Zendesk Sell
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Pipeliner CRM offers more features (82 vs 29) and more integrations (12 vs 8). Starting price: Pipeliner CRM at $75/mo vs Zendesk Sell at $19/mo. Pipeliner CRM has 79 unique features while Zendesk Sell has 26 unique features, with 3 features in common.
| Pipeliner CRM | Zendesk Sell | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 82 | 29 |
| AI-Powered Features | 4 | 0 |
| Starting Price | $75/mo | $19/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 12 | 8 |
| Shared Features | 3 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 70% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| AI Email Assistant | ||
| Insights | ||
| Pipeliner Voyager AI | ||
| Voice-to-Text Transcription |
Account Management (2 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Account Health | ||
| Account Plans |
Activity Management (5 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Activity Management | ||
| Appointment Scheduler | ||
| Notes Management | ||
| Reminders | ||
| Task Management |
Administration (5 vs 1)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Advanced Permissions | ||
| Advanced Permissions and Roles | ||
| Audit Log | ||
| Custom User Roles and Permissions | ||
| Field Permissions | ||
| Sandbox Environment |
Automation (4 vs 3)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Approval Processes | ||
| Automatizer Workflow Engine | ||
| Email Automation | ||
| Sales Automation | ||
| Sales Triggers | ||
| Sequences | ||
| Task Automation |
Collaboration (1 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Feeds (Built-in Internal Messaging) |
Communication (0 vs 2)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Call and Text | ||
| Power Dialer |
Communications (2 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Calling Integration | ||
| Email Integration |
Compliance (1 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| GDPR Compliance |
Content Management (3 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Attachment Management | ||
| Document Management | ||
| Online Forms |
Core CRM (5 vs 3)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Account Management | ||
| Activity Tracking | ||
| Centralized Platform | ||
| Contact Management | ||
| Contact and Deal Management | ||
| Lead Management | ||
| Opportunity Management | ||
| Pipeline Management |
Customization (5 vs 1)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Custom Entities | ||
| Custom Fields | ||
| Lookup Fields | ||
| Multiple Form Views | ||
| Rollup Fields | ||
| Zendesk Sunshine Custom Objects |
Data Management (6 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Advanced Filtering | ||
| Bulk Ownership Updates | ||
| Bulk Updates | ||
| Import/Export Capabilities | ||
| Merge Contacts & Accounts | ||
| Opportunity and Lead Archive View |
Data Protection (1 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Daily Database Backups |
Data Quality (1 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Duplicate Checker |
Email Marketing (3 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Email Personalization | ||
| Email Sequencing | ||
| Mass Email Tracking |
Integration (0 vs 4)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| API Access | ||
| Complete Customer View | ||
| Email Integration | ||
| Zendesk Marketplace |
Localization (1 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Multiple Currencies |
Mobile (1 vs 1)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Mobile App |
Organization (1 vs 1)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Custom Business Units | ||
| Smart Lists and Templates |
Productivity (0 vs 1)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Task Player |
Project Management (4 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Gantt View | ||
| Multiple Custom Projects | ||
| Objective View | ||
| Project Engine |
Reporting (4 vs 1)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Advanced Reporting | ||
| Custom Dashboards | ||
| Navigator Dashboard | ||
| Scheduled Reports | ||
| Subscriptions |
Reporting & Analytics (0 vs 6)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Accurate Forecasting | ||
| Activity Reporting | ||
| Advanced Analytics | ||
| Custom Dashboards | ||
| Performance Metrics | ||
| Pipeline Analysis |
Sales Analytics (1 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Whitespace Account Matrix |
Sales Engagement (0 vs 5)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Bulk Outreach | ||
| Deal Scoring | ||
| Lead Generation | ||
| Lead Scoring | ||
| Sales Engagement Tools |
Sales Management (6 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Custom Pipeline Stages | ||
| Custom Products and Services Catalog | ||
| Forecasting & Quotas | ||
| Multiple Custom Pipelines | ||
| Quote Management | ||
| Target Multiple KPIs |
Security (5 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| 2-Factor Authentication | ||
| Email Domain Restrictions | ||
| Encryption at Rest | ||
| SSL Encryption | ||
| Single Sign-On (SAML 2.0) |
User Interface (5 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Compact View | ||
| In-App Notifications | ||
| Personalized User Interfaces | ||
| Power Panel | ||
| Record Preview |
Visualization (6 vs 0)
| Feature | Pipeliner CRM | Zendesk Sell |
|---|---|---|
| Account Matrix View | ||
| Dynamic Target Views | ||
| Dynamic Velocity View | ||
| Map View | ||
| Visual Account and Contact Org Chart | ||
| Visual Opportunity and Lead Buying Center |
Unique Features
Only in Pipeliner CRM (79)
Account Health
Account Plans
Activity Management
Appointment Scheduler
Notes Management
Reminders
Task Management
Advanced Permissions
Audit Log
Custom User Roles and Permissions
Field Permissions
Sandbox Environment
AI Email Assistant
Insights
Pipeliner Voyager AI
Voice-to-Text Transcription
Approval Processes
Automatizer Workflow Engine
Email Automation
Sales Automation
+ 59 more unique features
Only in Zendesk Sell (26)
Advanced Permissions and Roles
Sales Triggers
Sequences
Task Automation
Call and Text
Power Dialer
Activity Tracking
Centralized Platform
Contact and Deal Management
Zendesk Sunshine Custom Objects
API Access
Complete Customer View
Zendesk Marketplace
Smart Lists and Templates
Task Player
Subscriptions
Accurate Forecasting
Activity Reporting
Advanced Analytics
Performance Metrics
+ 6 more unique features
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