Phone.com vs Sangoma
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Phone.com offers more features (59 vs 37) and fewer integrations (5 vs 7). Starting price: Phone.com at $18/mo vs Sangoma at Contact Sales. Phone.com has 56 unique features while Sangoma has 34 unique features, with 3 features in common.
| Phone.com | Sangoma | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 59 | 37 |
| AI-Powered Features | 5 | 2 |
| Starting Price | $18/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 5 | 7 |
| Shared Features | 3 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 60% |
Feature Comparison by Category
AI (1 vs 1)
| Feature | Phone.com | Sangoma |
|---|---|---|
| AI Auto-Attendant | ||
| AI-Connect |
Accessibility (1 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Mobile & Web Apps |
Account Management (2 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Address Book | ||
| My.Phone.Com |
Branding (1 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Custom Phone Number |
Call Management (16 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Call Blocking | ||
| Call Forwarding | ||
| Call Handling Rules | ||
| Call Recording | ||
| Call Routing | ||
| Call Screening | ||
| Call Transfer | ||
| Call Waiting | ||
| Caller ID | ||
| Dial-by-Name Directory | ||
| Do Not Disturb | ||
| Follow Me | ||
| Menus | ||
| Queues | ||
| Schedules |
Cloud (0 vs 1)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Sangoma Cloud Infrastructure |
Collaboration (0 vs 1)
| Feature | Phone.com | Sangoma |
|---|---|---|
| TeamHub |
Communication (9 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Audio Conferencing | ||
| Business SMS | ||
| Conference Calling | ||
| Fax Reception | ||
| Fax-from-Phone | ||
| International Calling | ||
| Video Conferencing | ||
| Voicemail | ||
| Voicemail to Email |
Compliance (2 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| HIPAA Compliance | ||
| SOC 2 Compliance |
Contact Center (0 vs 1)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Contact Center as a Service (CX) |
Core (2 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Business Phone Number | ||
| Call, Text, Video, and Voicemail |
Customization (3 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Greetings | ||
| Hold Music | ||
| Text-to-Greeting |
Desktop (0 vs 1)
| Feature | Phone.com | Sangoma |
|---|---|---|
| TeamHub Desktop App |
Emergency Management (0 vs 2)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Quicklert | ||
| Unified System for Mass Notifications |
Guarantee (1 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| 30-Day Money-Back Guarantee |
Hardware (2 vs 3)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Analog Phone Support | ||
| IP Phone Connection | ||
| Sangoma P-Phones | ||
| Sangoma Room Phone | ||
| Vega VoIP Gateway |
Healthcare (0 vs 1)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Nurse Call & Remote Patient Interaction |
Infrastructure (0 vs 2)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Managed Power | ||
| Starbox (Business Voice Plus) |
Integration (2 vs 5)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Application Integration | ||
| Click-to-Call | ||
| EHR Integration | ||
| Jazzware Integration | ||
| Microsoft Teams Integration | ||
| PMS Integration | ||
| POS System Integration |
Mobile (0 vs 1)
| Feature | Phone.com | Sangoma |
|---|---|---|
| TeamHub Mobile App |
Mobility (1 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| ProSIM |
Networking (0 vs 6)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Managed 5G Access | ||
| Managed Internet | ||
| Managed Network & Connectivity | ||
| Managed SD-WAN | ||
| Managed Wi-Fi | ||
| Network Switches |
Notifications (1 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Call Notifications |
Phone Numbers (5 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Global Numbers | ||
| International Phone Numbers | ||
| Local Phone Numbers | ||
| Toll-Free Numbers | ||
| Vanity Numbers |
Premium Services (1 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Live Answer-Connect |
Productivity (2 vs 1)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Appointment Scheduler | ||
| Video Meeting Transcription | ||
| Voicemail Transcription |
Quality (1 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| HD Voice |
Reporting (2 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Call Analytics | ||
| Call Logs |
Retail (0 vs 2)
| Feature | Phone.com | Sangoma |
|---|---|---|
| POS Connectivity | ||
| Sangoma Curbside |
Safety (1 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| E911 Service |
Security (0 vs 3)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Managed Cloud Firewall | ||
| Managed Security | ||
| On-Premises Firewall (Fortinet-Powered) |
Setup (1 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Number Porting |
Support (2 vs 0)
| Feature | Phone.com | Sangoma |
|---|---|---|
| 24/7 Support | ||
| Expert Support |
Video (0 vs 1)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Video Conferencing |
Voice (0 vs 5)
| Feature | Phone.com | Sangoma |
|---|---|---|
| Call Recording | ||
| SIP Trunking & Faxing | ||
| Sangoma UCaaS | ||
| Voicemail Transcription | ||
| Wholesale SIP Trunking |
Unique Features
Only in Phone.com (56)
Mobile & Web Apps
Address Book
My.Phone.Com
AI-Connect
Custom Phone Number
Call Blocking
Call Forwarding
Call Handling Rules
Call Routing
Call Screening
Call Transfer
Call Waiting
Caller ID
Dial-by-Name Directory
Do Not Disturb
Follow Me
Menus
Queues
Schedules
Voice Tagging
+ 36 more unique features
Only in Sangoma (34)
AI Auto-Attendant
Sangoma Cloud Infrastructure
TeamHub
Contact Center as a Service (CX)
TeamHub Desktop App
Quicklert
Unified System for Mass Notifications
Sangoma P-Phones
Sangoma Room Phone
Vega VoIP Gateway
Nurse Call & Remote Patient Interaction
Managed Power
Starbox (Business Voice Plus)
EHR Integration
Jazzware Integration
Microsoft Teams Integration
PMS Integration
POS System Integration
TeamHub Mobile App
Managed 5G Access
+ 14 more unique features
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