Perkville vs Retently
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Perkville offers fewer features (13 vs 57) and more integrations (30 vs 19). Starting price: Perkville at Contact Sales vs Retently at $49/mo. Perkville has 13 unique features while Retently has 57 unique features, with 0 features in common.
| Perkville | Retently | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 13 | 57 |
| AI-Powered Features | 0 | 3 |
| Starting Price | Contact Sales | $49/mo |
| Pricing Tiers | 0 | 3 |
| Integrations | 30 | 19 |
| Shared Features | 0 | |
| Shared Integrations | 4 | |
| Data Quality | 50% | 95% |
Feature Comparison by Category
Analytics & Reporting (0 vs 13)
| Feature | Perkville | Retently |
|---|---|---|
| AI-Powered Feedback Classification & Topic Analytics | ||
| AI-Powered Sentiment Analysis | ||
| AI-Powered Text Analysis | ||
| Account-Level Exportable Scores | ||
| Advanced Reporting, Trends, and Benchmarking | ||
| Audience and Feedback Segmentation | ||
| CX Analytics | ||
| Feedback Analytics | ||
| Journey Mapping | ||
| NPS Benchmarks | ||
| Real-Time Insights | ||
| Trend Groups | ||
| Trends in Group |
Automation (1 vs 7)
| Feature | Perkville | Retently |
|---|---|---|
| Automated Email Follow-Ups | ||
| Automated Recurring Surveys | ||
| Automated Rewards Processing | ||
| Feedback Loop | ||
| Flexible Workflows | ||
| Page Redirect | ||
| Survey Reminders | ||
| Webhook Events |
Core Loyalty (1 vs 0)
| Feature | Perkville | Retently |
|---|---|---|
| Points System |
Customization (2 vs 0)
| Feature | Perkville | Retently |
|---|---|---|
| Branded Loyalty Program | ||
| Custom Reward Definition |
Data Management (0 vs 5)
| Feature | Perkville | Retently |
|---|---|---|
| Antivirus Detection | ||
| Data Export | ||
| Data Residency | ||
| Email Addresses Cleanup | ||
| Outbox Data Retention |
Design (1 vs 0)
| Feature | Perkville | Retently |
|---|---|---|
| Mobile Responsive Design |
Engagement (2 vs 0)
| Feature | Perkville | Retently |
|---|---|---|
| Challenges | ||
| Promotions |
Feedback Management (0 vs 2)
| Feature | Perkville | Retently |
|---|---|---|
| Feedback Import | ||
| Feedback Management |
Gamification (1 vs 0)
| Feature | Perkville | Retently |
|---|---|---|
| Tier System |
Implementation (0 vs 1)
| Feature | Perkville | Retently |
|---|---|---|
| Data Migration Concierge |
Integration (0 vs 1)
| Feature | Perkville | Retently |
|---|---|---|
| REST API |
Notifications (0 vs 1)
| Feature | Perkville | Retently |
|---|---|---|
| Email & Slack Alerts |
Referrals (4 vs 0)
| Feature | Perkville | Retently |
|---|---|---|
| Multiple Referrer Prevention | ||
| Referral Program | ||
| Referral Reward Expiration Windows | ||
| Social Referrals |
Reporting (1 vs 0)
| Feature | Perkville | Retently |
|---|---|---|
| Challenge Progress Reporting |
Survey Channels (0 vs 7)
| Feature | Perkville | Retently |
|---|---|---|
| Email Surveys | ||
| Embed Survey | ||
| In-App Surveys | ||
| Kiosk Surveys | ||
| Link Surveys | ||
| Omnichannel Reach | ||
| SMS Surveys |
Survey Customization (0 vs 6)
| Feature | Perkville | Retently |
|---|---|---|
| Custom FROM Domain | ||
| Custom Survey Design | ||
| Multi-Language Survey Templates | ||
| No Retently Branding | ||
| Survey Branding & Personalization | ||
| Template Merge Fields |
Survey Management (0 vs 9)
| Feature | Perkville | Retently |
|---|---|---|
| Customer Lifecycle Surveys | ||
| Question Routing | ||
| Smart Surveys | ||
| Survey Delay | ||
| Survey Outbox | ||
| Survey Queue | ||
| Survey Sampling | ||
| Survey Throttling | ||
| Transactional Surveys |
Survey Optimization (0 vs 1)
| Feature | Perkville | Retently |
|---|---|---|
| A/B Testing |
Survey Types (0 vs 4)
| Feature | Perkville | Retently |
|---|---|---|
| Anonymous Employee Surveys | ||
| CES Surveys | ||
| CSAT Surveys | ||
| NPS Surveys |
Unique Features
Only in Perkville (13)
Automated Rewards Processing
Points System
Branded Loyalty Program
Custom Reward Definition
Mobile Responsive Design
Challenges
Promotions
Tier System
Multiple Referrer Prevention
Referral Program
Referral Reward Expiration Windows
Social Referrals
Challenge Progress Reporting
Only in Retently (57)
Account-Level Exportable Scores
Advanced Reporting, Trends, and Benchmarking
AI-Powered Feedback Classification & Topic Analytics
AI-Powered Sentiment Analysis
AI-Powered Text Analysis
Audience and Feedback Segmentation
CX Analytics
Feedback Analytics
Journey Mapping
NPS Benchmarks
Real-Time Insights
Trend Groups
Trends in Group
Automated Email Follow-Ups
Automated Recurring Surveys
Feedback Loop
Flexible Workflows
Page Redirect
Survey Reminders
Webhook Events
+ 37 more unique features
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