Otter.ai vs Setmore
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Otter.ai offers more features (54 vs 47) and fewer integrations (18 vs 30). Starting price: Otter.ai at $16.99/mo vs Setmore at $9.99/mo. Otter.ai has 53 unique features while Setmore has 46 unique features, with 1 features in common.
| Otter.ai | Setmore | |
|---|---|---|
| Category | Productivity | Productivity |
| Total Features | 54 | 47 |
| AI-Powered Features | 23 | 0 |
| Starting Price | $16.99/mo | $9.99/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 18 | 30 |
| Shared Features | 1 | |
| Shared Integrations | 8 | |
| Data Quality | 95% | 73% |
Feature Comparison by Category
AI Assistant (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| OtterPilot™ |
AI Chat (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| AI Chat |
Accessibility (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Live Captions |
Administration (4 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Bulk User Management | ||
| Centralized Billing | ||
| Domain Capture | ||
| User Management |
Analytics (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Usage Analytics |
Automation (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Automated Bot for Meetings |
Branding (0 vs 2)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Custom Branding | ||
| White Label Solution |
Business Management (0 vs 1)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Multi-location Support |
Business Rules (0 vs 1)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Appointment Cancellation Policies |
Collaboration (2 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Collaborative Editing | ||
| Real-time Annotation |
Compliance (2 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| HIPAA Compliance | ||
| Recording Disclaimer Email |
Content Creation (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Media Notetaker |
Customer Communication (0 vs 6)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Appointment Confirmations | ||
| Appointment Questionnaire Logic | ||
| Appointment Reminders Customization | ||
| Automated Reminders | ||
| Custom Intake Forms | ||
| SMS Notifications |
Customer Feedback (0 vs 1)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Customer Feedback Surveys |
Customer Management (0 vs 3)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Appointment Notes | ||
| Customer Communication History | ||
| Customer Database |
Customization (3 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Advanced Meeting Templates | ||
| Custom Notetaker Name | ||
| Custom Vocabulary |
Data Management (0 vs 2)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Automatic Backups | ||
| Data Export |
Editing (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Editable Transcripts |
Education (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Education Notetaker |
Export (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Export Functionality |
Integration (5 vs 3)
| Feature | Otter.ai | Setmore |
|---|---|---|
| API Access | ||
| CRM Integration | ||
| Calendar Integration | ||
| Calendar Sync | ||
| MCP Server Integration | ||
| Sync from Cloud Storage | ||
| Video Conferencing Integration | ||
| Zapier Integration |
Localization (1 vs 1)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Multi-language Support | ||
| Timezone Support |
Marketing (0 vs 3)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Customer Birthday Reminders | ||
| Customer Loyalty Program | ||
| Email Marketing |
Mobile (0 vs 1)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Mobile App |
Organization (2 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Channels | ||
| Folders Organization |
Payments (0 vs 1)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Online Payments |
Privacy (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Audio Removal |
Recording (6 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Concurrent Meeting Support | ||
| Desktop Recording | ||
| Mobile Recording | ||
| Playback Controls | ||
| Slide Capture | ||
| Video Replay |
Recruiting (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Recruiting Agent |
Reporting (0 vs 3)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Analytics Dashboard | ||
| Revenue Reporting | ||
| Staff Performance Reports |
Resource Planning (0 vs 1)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Resource Management |
Sales Automation (3 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Live Call Guidance | ||
| SDR Agent | ||
| Sales Notetaker |
Scheduling (0 vs 7)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Appointment Blocking | ||
| Appointment Rescheduling | ||
| Group Bookings | ||
| Online Booking Calendar | ||
| Recurring Appointments | ||
| Service Availability Windows | ||
| Waitlist Management |
Search (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Advanced Search |
Security (4 vs 1)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Activity Logs | ||
| Recording Control and Sharing Permissions | ||
| Single Sign-On (SSO) | ||
| Two-Factor Authentication |
Service Management (0 vs 3)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Appointment Types | ||
| Service Categories | ||
| Service Packages |
Sharing (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Sharing via Links |
Social Proof (0 vs 1)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Customer Reviews |
Storage (1 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Conversation History |
Summarization (2 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| AI Meeting Summaries | ||
| Summary Keywords and Word Clouds |
Task Management (2 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Action Item Capture | ||
| Takeaways Panel |
Team Management (0 vs 4)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Multi-staff Management | ||
| Staff Availability Rules | ||
| Staff Portal | ||
| Staff Scheduling |
Transcription (4 vs 0)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Audio and Video Import | ||
| Automatic Meeting Transcription | ||
| Live Transcription | ||
| Speaker Recognition |
Website (0 vs 2)
| Feature | Otter.ai | Setmore |
|---|---|---|
| Business Website | ||
| Custom Domain |
Unique Features
Only in Otter.ai (53)
Live Captions
Bulk User Management
Centralized Billing
Domain Capture
User Management
OtterPilot™
AI Chat
Usage Analytics
Automated Bot for Meetings
Collaborative Editing
Real-time Annotation
HIPAA Compliance
Recording Disclaimer Email
Media Notetaker
Advanced Meeting Templates
Custom Notetaker Name
Custom Vocabulary
Editable Transcripts
Education Notetaker
Export Functionality
+ 33 more unique features
Only in Setmore (46)
Custom Branding
White Label Solution
Multi-location Support
Appointment Cancellation Policies
Appointment Confirmations
Appointment Questionnaire Logic
Appointment Reminders Customization
Automated Reminders
Custom Intake Forms
SMS Notifications
Customer Feedback Surveys
Appointment Notes
Customer Communication History
Customer Database
Automatic Backups
Data Export
API Access
Calendar Sync
Video Conferencing Integration
Timezone Support
+ 26 more unique features
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