OpenGov vs Smile
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
OpenGov offers more features (70 vs 54) and fewer integrations (3 vs 6). Starting price: OpenGov at Contact Sales vs Smile at $79/mo. OpenGov has 70 unique features while Smile has 54 unique features, with 0 features in common.
| OpenGov | Smile | |
|---|---|---|
| Category | Financial Management | Financial Management |
| Total Features | 70 | 54 |
| AI-Powered Features | 3 | 0 |
| Starting Price | Contact Sales | $79/mo |
| Pricing Tiers | 0 | 5 |
| Integrations | 3 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 90% |
Feature Comparison by Category
AI (2 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| AI and Open APIs | ||
| AI-Enabled Software |
Administration (0 vs 2)
| Feature | OpenGov | Smile |
|---|---|---|
| Admin Roles | ||
| Audit Logs |
Analytics (4 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Inquiry, Reporting, and Analysis | ||
| Intuitive Dashboards | ||
| Powerful Analytics and Reporting | ||
| Real-Time Analytics |
Analytics & Reporting (0 vs 10)
| Feature | OpenGov | Smile |
|---|---|---|
| Analytics Page | ||
| Custom Reports | ||
| Financial Reports | ||
| Full Data Exports | ||
| Loyalty Benchmarks | ||
| Performance Benchmarks | ||
| Points & Referral Insights | ||
| Pre-built Loyalty Reports | ||
| ROI & CLV Insights | ||
| VIP & Member Segment Insights |
Asset Management (4 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Asset Lifecycle Tracking | ||
| Fleet Management | ||
| Infrastructure Fund & Loan Management | ||
| Work Order Management |
Automation (4 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| AI-enabled Workflow Automation | ||
| Auto-Validations for Departments | ||
| Automated Renewals | ||
| Workflow Automation and Approvals |
Billing (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Utility Billing |
Budgeting (3 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Budgeting | ||
| Digital Budget Book Builder | ||
| Operating Budget |
CRM (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Constituent Relationship Management (CRM) |
Checkout (0 vs 2)
| Feature | OpenGov | Smile |
|---|---|---|
| Checkout Extensions | ||
| Redeem Points at Checkout |
Citizen Services (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| 311 Request Management |
Community Development (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Community Development |
Configuration (0 vs 1)
| Feature | OpenGov | Smile |
|---|---|---|
| Points Expiration |
Contract Management (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Contract Management |
Core Features (0 vs 4)
| Feature | OpenGov | Smile |
|---|---|---|
| Loyalty Hub | ||
| Points Program | ||
| Referral Program | ||
| VIP & Membership Program |
Customer Service (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Virtual Front Desk |
Customization (0 vs 2)
| Feature | OpenGov | Smile |
|---|---|---|
| Add Smile to Store Navigation | ||
| Dedicated Loyalty Page |
Data Management (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Open Data Products |
Delivery (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| E-Delivery Options |
Developer Tools (0 vs 3)
| Feature | OpenGov | Smile |
|---|---|---|
| API Access | ||
| Custom API Rate Limits | ||
| Front-end JavaScript SDK |
Development Tools (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Government App Builder |
Document Management (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Digital Documentation |
ERP (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| ERP |
Email Marketing (0 vs 1)
| Feature | OpenGov | Smile |
|---|---|---|
| Klaviyo Integration |
Emergency Management (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Disaster Preparedness & Recovery |
Engagement (0 vs 1)
| Feature | OpenGov | Smile |
|---|---|---|
| Nudges (On-site Reminders) |
Facilities (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Facilities Management |
Financial Management (3 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Accounts Payable | ||
| General Ledger | ||
| Integrated Spend Controls |
Gamification (0 vs 1)
| Feature | OpenGov | Smile |
|---|---|---|
| 10+ Ways to Earn Points |
Grants (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Grants Management |
Integration (4 vs 4)
| Feature | OpenGov | Smile |
|---|---|---|
| Data Warehouse Sync | ||
| Embedded Blocks | ||
| Integrations | ||
| Procurement Integration | ||
| Real-Time GIS Integration | ||
| Robust Integrations | ||
| Shopify Metafields Sync | ||
| State & Local Data Interfaces |
Mobile (2 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Mobile App | ||
| Mobile App for Inspections |
On-site Content (0 vs 3)
| Feature | OpenGov | Smile |
|---|---|---|
| Embed Points on Account Page | ||
| Embed Points on Product Pages | ||
| Embed on Order Thank You Page |
Onboarding (0 vs 2)
| Feature | OpenGov | Smile |
|---|---|---|
| Dedicated Launch Plan | ||
| White-glove Migration |
POS Integration (0 vs 1)
| Feature | OpenGov | Smile |
|---|---|---|
| Shopify POS Integration |
Parks & Recreation (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Parks & Recreation Management |
Payroll (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Payroll |
Performance Management (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Performance Management |
Permitting (2 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Building & Inspections | ||
| Intuitive Applicant Portal |
Planning (3 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Capital and Workforce Planning | ||
| Infrastructure Planning | ||
| Planning & Zoning |
Procurement (5 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Group Evaluations | ||
| Intake Management | ||
| Request Management | ||
| Solicitation Assembly | ||
| Supplier Engagement |
Project Management (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Capital Budget & Project Management |
Promotions (0 vs 2)
| Feature | OpenGov | Smile |
|---|---|---|
| Points Bonus Events | ||
| Promotions Engine |
Public Works (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Public Works Management |
Redemption (0 vs 3)
| Feature | OpenGov | Smile |
|---|---|---|
| Redeem Points for Discounts | ||
| Redeem Points for Free Products | ||
| Redeem Points for Free Shipping |
Reliability (0 vs 1)
| Feature | OpenGov | Smile |
|---|---|---|
| 99.9% Historical Uptime |
Reporting (2 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Financial Reporting | ||
| Reporting & Dashboards |
Security (0 vs 6)
| Feature | OpenGov | Smile |
|---|---|---|
| Advanced Security | ||
| SOC-2 Compliance | ||
| Security Certification | ||
| Security Review | ||
| Shopify Plus Security | ||
| Shopify SSO |
Self-Service (2 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Self-Service Portal | ||
| Self-Service System and Tools |
Support (1 vs 4)
| Feature | OpenGov | Smile |
|---|---|---|
| Account Manager | ||
| Expert Services Support | ||
| Live Chat Support | ||
| Priority Support | ||
| Quarterly Program Monitoring |
Tax & Revenue (2 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Dynamic Calculations | ||
| Revenue Workflows |
Transportation (1 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Transportation Management |
UI Components (0 vs 1)
| Feature | OpenGov | Smile |
|---|---|---|
| Floating Loyalty Button |
Utilities (5 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Stormwater Management | ||
| Wastewater Collection Management | ||
| Wastewater Treatment Plant Management | ||
| Water Distribution Management | ||
| Water Treatment Plant Management |
Workflow (2 vs 0)
| Feature | OpenGov | Smile |
|---|---|---|
| Advanced Workflow Management | ||
| Digital Workflows |
Unique Features
Only in OpenGov (70)
AI and Open APIs
AI-Enabled Software
Inquiry, Reporting, and Analysis
Intuitive Dashboards
Powerful Analytics and Reporting
Real-Time Analytics
Asset Lifecycle Tracking
Fleet Management
Infrastructure Fund & Loan Management
Work Order Management
AI-enabled Workflow Automation
Auto-Validations for Departments
Automated Renewals
Workflow Automation and Approvals
Utility Billing
Budgeting
Digital Budget Book Builder
Operating Budget
311 Request Management
Community Development
+ 50 more unique features
Only in Smile (54)
Admin Roles
Audit Logs
Analytics Page
Custom Reports
Financial Reports
Full Data Exports
Loyalty Benchmarks
Performance Benchmarks
Points & Referral Insights
Pre-built Loyalty Reports
ROI & CLV Insights
VIP & Member Segment Insights
Checkout Extensions
Redeem Points at Checkout
Points Expiration
Loyalty Hub
Points Program
Referral Program
VIP & Membership Program
Add Smile to Store Navigation
+ 34 more unique features
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