Microsoft Teams Phone vs Sangoma
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Microsoft Teams Phone offers fewer features (36 vs 37) and more integrations (13 vs 7). Both start at Contact Sales. Microsoft Teams Phone has 36 unique features while Sangoma has 37 unique features, with 0 features in common.
| Microsoft Teams Phone | Sangoma | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 36 | 37 |
| AI-Powered Features | 7 | 2 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 5 | 0 |
| Integrations | 13 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 85% | 60% |
Feature Comparison by Category
AI (2 vs 1)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| AI Auto-Attendant | ||
| AI Personal Assistant | ||
| AI-Generated Summaries and Insights |
Accessibility (2 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Accessible Calling | ||
| Call Captions and Transcripts |
Administration (1 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| One Admin Console |
Analytics (1 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Call Quality Dashboard |
Audio Quality (2 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Clear Audio Quality | ||
| Voice Isolation and Speech Enhancement |
Call Management (4 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Call Forwarding and Simultaneous Ring | ||
| Call Queues and Auto Attendants | ||
| Queues App for Teams | ||
| Shared Calling |
Calling (4 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Collaborative Calling | ||
| Seamless Calling | ||
| Video Calling | ||
| VoIP and PSTN Calls |
Cloud (0 vs 1)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Sangoma Cloud Infrastructure |
Collaboration (0 vs 1)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| TeamHub |
Compliance (3 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Audit Logs | ||
| Compliance Recording Solutions | ||
| eDiscovery |
Contact Center (0 vs 1)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Contact Center as a Service (CX) |
Customer Management (1 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Customer Engagement Tools |
Desktop (0 vs 1)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| TeamHub Desktop App |
Device Support (3 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Consistent Cross-Device Experiences | ||
| Device Transfer | ||
| Teams-Certified Devices |
Emergency Management (0 vs 2)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Quicklert | ||
| Unified System for Mass Notifications |
Hardware (0 vs 3)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Sangoma P-Phones | ||
| Sangoma Room Phone | ||
| Vega VoIP Gateway |
Healthcare (0 vs 1)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Nurse Call & Remote Patient Interaction |
Infrastructure (0 vs 2)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Managed Power | ||
| Starbox (Business Voice Plus) |
Integration (1 vs 5)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Contact Center Integration | ||
| EHR Integration | ||
| Jazzware Integration | ||
| Microsoft Teams Integration | ||
| PMS Integration | ||
| POS System Integration |
Mobile (1 vs 1)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| TeamHub Mobile App | ||
| Teams Phone Mobile |
Network Management (1 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Automatic Bandwidth Controls |
Networking (0 vs 6)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Managed 5G Access | ||
| Managed Internet | ||
| Managed Network & Connectivity | ||
| Managed SD-WAN | ||
| Managed Wi-Fi | ||
| Network Switches |
PSTN Connectivity (3 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Direct Routing | ||
| Microsoft Teams Calling Plans | ||
| Operator Connect |
Productivity (0 vs 1)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Appointment Scheduler |
Reliability (3 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| 99.999% Uptime Guarantee | ||
| Proactive Network Monitoring | ||
| Survivable Branch Appliance |
Retail (0 vs 2)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| POS Connectivity | ||
| Sangoma Curbside |
Safety (1 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Emergency Calling |
Security (2 vs 3)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| End-to-End Encryption | ||
| Managed Cloud Firewall | ||
| Managed Security | ||
| On-Premises Firewall (Fortinet-Powered) | ||
| Retention Policies |
Video (0 vs 1)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Video Conferencing |
Voice (0 vs 5)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Call Recording | ||
| SIP Trunking & Faxing | ||
| Sangoma UCaaS | ||
| Voicemail Transcription | ||
| Wholesale SIP Trunking |
Workplace (1 vs 0)
| Feature | Microsoft Teams Phone | Sangoma |
|---|---|---|
| Flexible Workspaces |
Unique Features
Only in Microsoft Teams Phone (36)
Accessible Calling
Call Captions and Transcripts
One Admin Console
AI Personal Assistant
AI-Generated Summaries and Insights
Call Quality Dashboard
Clear Audio Quality
Voice Isolation and Speech Enhancement
Call Forwarding and Simultaneous Ring
Call Queues and Auto Attendants
Queues App for Teams
Shared Calling
Collaborative Calling
Seamless Calling
Video Calling
VoIP and PSTN Calls
Audit Logs
Compliance Recording Solutions
eDiscovery
Customer Engagement Tools
+ 16 more unique features
Only in Sangoma (37)
AI Auto-Attendant
Sangoma Cloud Infrastructure
TeamHub
Contact Center as a Service (CX)
TeamHub Desktop App
Quicklert
Unified System for Mass Notifications
Sangoma P-Phones
Sangoma Room Phone
Vega VoIP Gateway
Nurse Call & Remote Patient Interaction
Managed Power
Starbox (Business Voice Plus)
EHR Integration
Jazzware Integration
Microsoft Teams Integration
PMS Integration
POS System Integration
TeamHub Mobile App
Managed 5G Access
+ 17 more unique features
View Microsoft Teams Phone details View Sangoma details Microsoft Teams Phone alternatives Sangoma alternatives
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