Microsoft Teams Phone vs Quo
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Microsoft Teams Phone offers fewer features (36 vs 45) and more integrations (13 vs 10). Starting price: Microsoft Teams Phone at Contact Sales vs Quo at $19/mo. Microsoft Teams Phone has 36 unique features while Quo has 45 unique features, with 0 features in common.
| Microsoft Teams Phone | Quo | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 36 | 45 |
| AI-Powered Features | 7 | 6 |
| Starting Price | Contact Sales | $19/mo |
| Pricing Tiers | 5 | 3 |
| Integrations | 13 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 85% | 85% |
Feature Comparison by Category
AI (2 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| AI Personal Assistant | ||
| AI-Generated Summaries and Insights |
AI Automation (0 vs 5)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| AI Call Summaries and Transcripts | ||
| AI Call Tags | ||
| AI Contact Suggestions | ||
| AI Message Responses | ||
| Sona AI Agent |
Accessibility (2 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Accessible Calling | ||
| Call Captions and Transcripts |
Account Management (0 vs 2)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Additional Phone Numbers | ||
| Phone Number Porting |
Admin (0 vs 2)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Audit Log | ||
| User Roles and Management |
Administration (1 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| One Admin Console |
Analytics (1 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Call Quality Dashboard |
Audio Quality (2 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Clear Audio Quality | ||
| Voice Isolation and Speech Enhancement |
Automation (0 vs 4)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Auto-Replies | ||
| Automated SMS | ||
| Business Hours | ||
| Scheduled Messages |
Call Management (4 vs 13)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Auto Attendant | ||
| Automatic Call Recording | ||
| Call Forwarding | ||
| Call Forwarding and Simultaneous Ring | ||
| Call Hold | ||
| Call Queues and Auto Attendants | ||
| Call Recording | ||
| Call Routing | ||
| Call Transfers | ||
| Group Calling | ||
| Phone Menus | ||
| Queues App for Teams | ||
| Ring Groups | ||
| Ring Order | ||
| Shared Calling |
Calling (4 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Collaborative Calling | ||
| Seamless Calling | ||
| Video Calling | ||
| VoIP and PSTN Calls |
Collaboration (0 vs 6)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Contact Notes | ||
| Group Messaging | ||
| Internal Threads | ||
| Shared Contacts | ||
| Shared Phone Numbers | ||
| User Groups |
Compliance (3 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Audit Logs | ||
| Compliance Recording Solutions | ||
| eDiscovery |
Core Communication (0 vs 3)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Calling | ||
| International Calling and Messaging | ||
| Text Messaging |
Customer Management (1 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Customer Engagement Tools |
Device Support (3 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Consistent Cross-Device Experiences | ||
| Device Transfer | ||
| Teams-Certified Devices |
Integration (1 vs 3)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| CRM Integration | ||
| Contact Center Integration | ||
| Quo API | ||
| Webhooks |
Mobile (1 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Teams Phone Mobile |
Network Management (1 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Automatic Bandwidth Controls |
Notifications (0 vs 1)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Email Notifications |
PSTN Connectivity (3 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Direct Routing | ||
| Microsoft Teams Calling Plans | ||
| Operator Connect |
Productivity (0 vs 2)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Snippets | ||
| Voicemail Transcripts |
Reliability (3 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| 99.999% Uptime Guarantee | ||
| Proactive Network Monitoring | ||
| Survivable Branch Appliance |
Reporting (0 vs 2)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Analytics and Reporting | ||
| Call Views |
Safety (1 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Emergency Calling |
Security (2 vs 2)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| End-to-End Encryption | ||
| HIPAA Ready | ||
| Retention Policies | ||
| SOC 2 Compliance |
Workplace (1 vs 0)
| Feature | Microsoft Teams Phone | Quo |
|---|---|---|
| Flexible Workspaces |
Unique Features
Only in Microsoft Teams Phone (36)
Accessible Calling
Call Captions and Transcripts
One Admin Console
AI Personal Assistant
AI-Generated Summaries and Insights
Call Quality Dashboard
Clear Audio Quality
Voice Isolation and Speech Enhancement
Call Forwarding and Simultaneous Ring
Call Queues and Auto Attendants
Queues App for Teams
Shared Calling
Collaborative Calling
Seamless Calling
Video Calling
VoIP and PSTN Calls
Audit Logs
Compliance Recording Solutions
eDiscovery
Customer Engagement Tools
+ 16 more unique features
Only in Quo (45)
Additional Phone Numbers
Phone Number Porting
Audit Log
User Roles and Management
AI Call Summaries and Transcripts
AI Call Tags
AI Contact Suggestions
AI Message Responses
Sona AI Agent
Auto-Replies
Automated SMS
Business Hours
Scheduled Messages
Auto Attendant
Automatic Call Recording
Call Forwarding
Call Hold
Call Recording
Call Routing
Call Transfers
+ 25 more unique features
View Microsoft Teams Phone details View Quo details Microsoft Teams Phone alternatives Quo alternatives
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