MD Live vs Updox
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
MD Live offers more features (34 vs 27). Both start at Contact Sales. MD Live has 33 unique features while Updox has 26 unique features, with 1 features in common.
| MD Live | Updox | |
|---|---|---|
| Category | Healthcare IT | Healthcare IT |
| Total Features | 34 | 27 |
| AI-Powered Features | 0 | 0 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 5 | 5 |
| Integrations | 2 | 2 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 60% |
Feature Comparison by Category
Accessibility (3 vs 0)
| Feature | MD Live | Updox |
|---|---|---|
| American Sign Language (ASL) Support | ||
| Live Captioning | ||
| Provider Chat Accessibility Option |
Account Management (2 vs 0)
| Feature | MD Live | Updox |
|---|---|---|
| Free Account Creation | ||
| Medical History Profile |
Analytics/Tools (0 vs 1)
| Feature | MD Live | Updox |
|---|---|---|
| Conversion Calculator |
Billing (2 vs 0)
| Feature | MD Live | Updox |
|---|---|---|
| Insurance Coverage Integration | ||
| Transparent Pricing |
Billing/Payments (0 vs 2)
| Feature | MD Live | Updox |
|---|---|---|
| Integrated Payments | ||
| Updox Payments |
Billing/Revenue Management (0 vs 3)
| Feature | MD Live | Updox |
|---|---|---|
| CPT and ICD Code Database | ||
| Charge Capture Platform | ||
| Shorter Billing Cycles |
Charge Capture (0 vs 2)
| Feature | MD Live | Updox |
|---|---|---|
| Facesheet and Facility Notes | ||
| Mobile Round List |
Communication (3 vs 0)
| Feature | MD Live | Updox |
|---|---|---|
| Live Chat During Appointments | ||
| Phone Consultations | ||
| Video Consultations |
Communications (0 vs 5)
| Feature | MD Live | Updox |
|---|---|---|
| Direct Secure Messaging | ||
| Internal Messaging Bundle | ||
| Secure Text | ||
| Universal Inbox | ||
| eFax |
Compliance (2 vs 0)
| Feature | MD Live | Updox |
|---|---|---|
| American Telemedicine Association Accreditation | ||
| NCQA Certification |
Core Service (11 vs 0)
| Feature | MD Live | Updox |
|---|---|---|
| 24/7 Urgent Care | ||
| Anti-Obesity Medication Prescriptions | ||
| Birth Control Services | ||
| Dermatology | ||
| E-Treatment | ||
| Erectile Dysfunction Treatment | ||
| Medication Refills | ||
| Mental Health Services | ||
| Paxlovid Prescriptions | ||
| Prescription Services | ||
| Primary Care |
Data Management (0 vs 1)
| Feature | MD Live | Updox |
|---|---|---|
| Secure Data Sharing |
Document Management (0 vs 3)
| Feature | MD Live | Updox |
|---|---|---|
| Document Editing | ||
| Electronic Document Signing | ||
| eForms Bundle |
Integration (0 vs 1)
| Feature | MD Live | Updox |
|---|---|---|
| EHR/PM Integrations |
Mobile Access (0 vs 1)
| Feature | MD Live | Updox |
|---|---|---|
| Mobile Friendly |
Patient Engagement (0 vs 6)
| Feature | MD Live | Updox |
|---|---|---|
| Appointment Reminders | ||
| Broadcast Messaging | ||
| Forms | ||
| Patient Portal | ||
| Telehealth | ||
| Virtual Waiting Rooms |
Platform (3 vs 0)
| Feature | MD Live | Updox |
|---|---|---|
| Mobile App | ||
| National Coverage | ||
| Web Portal Access |
Provider Management (1 vs 0)
| Feature | MD Live | Updox |
|---|---|---|
| Board-Certified Provider Network |
Security (1 vs 0)
| Feature | MD Live | Updox |
|---|---|---|
| HIPAA Compliance |
Security/Compliance (0 vs 1)
| Feature | MD Live | Updox |
|---|---|---|
| HIPAA Compliance |
Specialty Services (2 vs 0)
| Feature | MD Live | Updox |
|---|---|---|
| Men's Health Services | ||
| Women's Health Services |
Support (1 vs 1)
| Feature | MD Live | Updox |
|---|---|---|
| 24/7 Support | ||
| Customer Support |
User Experience (3 vs 0)
| Feature | MD Live | Updox |
|---|---|---|
| Consistent Provider Continuity | ||
| Provider Selection | ||
| Video Configuration Testing |
Unique Features
Only in MD Live (33)
American Sign Language (ASL) Support
Live Captioning
Provider Chat Accessibility Option
Free Account Creation
Medical History Profile
Insurance Coverage Integration
Transparent Pricing
Live Chat During Appointments
Phone Consultations
Video Consultations
American Telemedicine Association Accreditation
NCQA Certification
24/7 Urgent Care
Anti-Obesity Medication Prescriptions
Birth Control Services
Dermatology
E-Treatment
Erectile Dysfunction Treatment
Medication Refills
Mental Health Services
+ 13 more unique features
Only in Updox (26)
Conversion Calculator
Integrated Payments
Updox Payments
Charge Capture Platform
CPT and ICD Code Database
Shorter Billing Cycles
Facesheet and Facility Notes
Mobile Round List
Direct Secure Messaging
eFax
Internal Messaging Bundle
Secure Text
Universal Inbox
Secure Data Sharing
Document Editing
eForms Bundle
Electronic Document Signing
EHR/PM Integrations
Mobile Friendly
Appointment Reminders
+ 6 more unique features
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