Maze vs Whatfix
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Maze offers fewer features (44 vs 49) and fewer integrations (28 vs 30). Starting price: Maze at $99/mo vs Whatfix at $1500/mo. Maze has 38 unique features while Whatfix has 43 unique features, with 6 features in common.
| Maze | Whatfix | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 44 | 49 |
| AI-Powered Features | 6 | 9 |
| Starting Price | $99/mo | $1500/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 28 | 30 |
| Shared Features | 6 | |
| Shared Integrations | 13 | |
| Data Quality | 72% | 74% |
Feature Comparison by Category
Accessibility (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Voice-Based Help |
Administration (0 vs 3)
| Feature | Maze | Whatfix |
|---|---|---|
| Batch Operations | ||
| Bulk User Import | ||
| Role-Based Access Control |
Analysis (4 vs 0)
| Feature | Maze | Whatfix |
|---|---|---|
| AI-Powered Insights | ||
| Automated Transcription | ||
| Recommendation Reports | ||
| Sentiment Analysis |
Analytics (8 vs 9)
| Feature | Maze | Whatfix |
|---|---|---|
| Advanced Filtering | ||
| Analytics Dashboard | ||
| Automated Insights | ||
| Competitor Benchmarking | ||
| Conversion Funnel Analysis | ||
| Event Tracking | ||
| Heatmap Visualization | ||
| Heatmaps and Session Recordings | ||
| Performance Benchmarking | ||
| Predictive Analytics | ||
| Real-time Results Dashboard | ||
| Sentiment Analysis | ||
| Session Recording | ||
| Task Success Rate | ||
| Time on Task |
Automation (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Workflow Automation |
Change Management (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Change Management |
Collaboration (3 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Annotation Tools | ||
| Collaboration Tools | ||
| Real-Time Collaboration | ||
| Team Workspaces |
Communication (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Real-Time Notifications |
Compliance (0 vs 2)
| Feature | Maze | Whatfix |
|---|---|---|
| Accessibility Compliance | ||
| Compliance Tracking |
Content Creation (0 vs 2)
| Feature | Maze | Whatfix |
|---|---|---|
| Automated Content Generation | ||
| Guidance Templates |
Content Management (0 vs 2)
| Feature | Maze | Whatfix |
|---|---|---|
| Content Expiration | ||
| Version Control |
Customization (1 vs 3)
| Feature | Maze | Whatfix |
|---|---|---|
| Custom Branding | ||
| Custom CSS Styling | ||
| Custom Fields |
Data (1 vs 0)
| Feature | Maze | Whatfix |
|---|---|---|
| Data Export |
Data Collection (1 vs 0)
| Feature | Maze | Whatfix |
|---|---|---|
| Survey Builder |
Data Management (1 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Data Export | ||
| Research Library |
Discovery (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Search Functionality |
Feedback (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| User Feedback Collection |
Guidance (0 vs 2)
| Feature | Maze | Whatfix |
|---|---|---|
| Contextual Help | ||
| Smart Tips |
Integration (3 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| API Access | ||
| Design File Integration | ||
| Webhook Notifications |
Knowledge Management (0 vs 2)
| Feature | Maze | Whatfix |
|---|---|---|
| Content Library | ||
| Knowledge Base |
Localization (1 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Multi-Language Support | ||
| Multi-language Support |
Mobile (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Mobile Push Notifications |
Onboarding (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Guided Tours |
Optimization (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| A/B Testing |
Participants (4 vs 0)
| Feature | Maze | Whatfix |
|---|---|---|
| Behavioral Targeting | ||
| Maze Participant Panel | ||
| Participant Incentives | ||
| Participant Screener |
Platform Support (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Mobile App Support |
Reporting (1 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Advanced Reporting | ||
| Scheduled Reports |
Security (2 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Role-Based Permissions | ||
| SSO and SAML | ||
| Single Sign-On |
Support (0 vs 2)
| Feature | Maze | Whatfix |
|---|---|---|
| AI-Powered Chatbot | ||
| Support Ticket Integration |
Surveys (3 vs 0)
| Feature | Maze | Whatfix |
|---|---|---|
| NPS Surveys | ||
| Participant Ratings | ||
| System Usability Scale |
Targeting (0 vs 2)
| Feature | Maze | Whatfix |
|---|---|---|
| Advanced Segmentation | ||
| User Segmentation |
Templates (1 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Research Templates | ||
| Template Library |
Testing (10 vs 0)
| Feature | Maze | Whatfix |
|---|---|---|
| A/B Testing | ||
| Accessibility Audit | ||
| Card Sorting | ||
| First-Click Testing | ||
| Mobile Testing | ||
| Moderated Sessions | ||
| Preference Testing | ||
| Prototype Testing | ||
| Tree Testing | ||
| Unmoderated Testing |
Training (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Video Tutorials |
User Guidance (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| In-App Guidance |
Workflow (0 vs 1)
| Feature | Maze | Whatfix |
|---|---|---|
| Task Lists |
Unique Features
Only in Maze (38)
AI-Powered Insights
Automated Transcription
Recommendation Reports
Advanced Filtering
Competitor Benchmarking
Conversion Funnel Analysis
Heatmaps and Session Recordings
Real-time Results Dashboard
Task Success Rate
Time on Task
Video Highlights Library
Annotation Tools
Collaboration Tools
Team Workspaces
Survey Builder
Research Library
Design File Integration
Webhook Notifications
Behavioral Targeting
Maze Participant Panel
+ 18 more unique features
Only in Whatfix (43)
Voice-Based Help
Batch Operations
Bulk User Import
Role-Based Access Control
Analytics Dashboard
Automated Insights
Event Tracking
Heatmap Visualization
Performance Benchmarking
Predictive Analytics
Session Recording
User Activity Feed
Workflow Automation
Change Management
Real-Time Collaboration
Real-Time Notifications
Accessibility Compliance
Compliance Tracking
Automated Content Generation
Guidance Templates
+ 23 more unique features
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