MAPCON vs ServiceTitan

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

MAPCON offers fewer features (31 vs 113) and fewer integrations (1 vs 7). Starting price: MAPCON at $35/mo vs ServiceTitan at Contact Sales. MAPCON has 29 unique features while ServiceTitan has 111 unique features, with 2 features in common.

MAPCONServiceTitan
CategoryField Service ManagementField Service Management
Total Features31113
AI-Powered Features04
Starting Price$35/moContact Sales
Pricing Tiers23
Integrations17
Shared Features2
Shared Integrations0
Data Quality70%73%

Feature Comparison by Category

AI (0 vs 2)

FeatureMAPCONServiceTitan
Atlas: AI Assistant
Titan Intelligence

Accounting (0 vs 10)

FeatureMAPCONServiceTitan
AR/AP Management
Accounting
Accounts Payable
Invoicing
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub

Advanced Module (11 vs 0)

FeatureMAPCONServiceTitan
Advanced Administration
Advanced Human Resources
Advanced Inventory
Advanced Purchasing
Advanced System Utilities
Barcoding Module
Checklists
Interface Module
Service Billing
Tool Control
Work Order Resource Scheduler

Asset Management (1 vs 0)

FeatureMAPCONServiceTitan
Warranty Tracking

Automation (0 vs 2)

FeatureMAPCONServiceTitan
Automated Alerts
Automated Form Triggers

Business Management (0 vs 3)

FeatureMAPCONServiceTitan
Aspire
Conduit
Multi-Tenant Management

CRM (0 vs 4)

FeatureMAPCONServiceTitan
Atlas CRM
Customer History
Customer Relationship Management
Deal Tracking

Communication (0 vs 4)

FeatureMAPCONServiceTitan
Automated SMS
Call Recording
Contact Center Pro
Two Way SMS

Compliance (1 vs 0)

FeatureMAPCONServiceTitan
Safety Procedures Tracking

Core Maintenance (3 vs 0)

FeatureMAPCONServiceTitan
Preventive Maintenance
Work Order Management
Work Request Management

Customer Experience (0 vs 4)

FeatureMAPCONServiceTitan
Client Portal
Customer Portal
Online Estimates & Proposals
Self-Service

Data Management (2 vs 0)

FeatureMAPCONServiceTitan
Equipment Database
Inventory Management

Dispatch & Scheduling (0 vs 5)

FeatureMAPCONServiceTitan
Dispatch
Dispatch Pro
Schedule Assistant
Scheduling
Scheduling Pro

Field Operations (0 vs 17)

FeatureMAPCONServiceTitan
Automated Checklists
Conditional Logic Forms
Crew Management
Daily Logs
Equipment Scanning
Field Application
Field Findings
Field Pro
FieldRoutes
Fleet Pro
Forms
GPS Tracking
Optimized Routing
Real-time Technician Tracking
Service Tasking

Front Office (0 vs 3)

FeatureMAPCONServiceTitan
Call Booking
Job Booking
Online Booking

HR & Payroll (0 vs 7)

FeatureMAPCONServiceTitan
Automated Commission Tracking
Automated Timesheets
Commission Tracking
Office Timesheets
Payroll Management
Prevailing Wages
Timekeeping

Integration (1 vs 0)

FeatureMAPCONServiceTitan
External Software Integration

Integrations (0 vs 4)

FeatureMAPCONServiceTitan
API
Accounting APIs
Accounting Integrations
Partner Integrations

Inventory Management (0 vs 6)

FeatureMAPCONServiceTitan
Inventory App
Materials Tracking
Purchase Orders & Inventory
Purchasing
Purchasing & Inventory
Truck Replenishment

Licensing (1 vs 0)

FeatureMAPCONServiceTitan
Concurrent User Licensing

Localization (1 vs 0)

FeatureMAPCONServiceTitan
Multilingual Capabilities

Management (1 vs 0)

FeatureMAPCONServiceTitan
Multi-Site Management

Marketing (0 vs 4)

FeatureMAPCONServiceTitan
Adaptive Marketing
Atlas Marketing
Marketing
Marketing Pro

Mobile (1 vs 0)

FeatureMAPCONServiceTitan
Mobile Integration

Monitoring (2 vs 0)

FeatureMAPCONServiceTitan
Equipment Downtime Tracking
Meter & Gauge Readings

Onboarding (1 vs 0)

FeatureMAPCONServiceTitan
Setup Wizard

Payment Processing (0 vs 4)

FeatureMAPCONServiceTitan
Financing
Integrated Financing
Online Bill Pay
Payments

Project Management (0 vs 8)

FeatureMAPCONServiceTitan
Adjustable Capability Planning
Change Orders
Document Management
Job History
Project Financials
Project Management
Project Tracking
RFIs & Change Orders

Reporting (1 vs 0)

FeatureMAPCONServiceTitan
Reporting

Reporting & Analytics (0 vs 7)

FeatureMAPCONServiceTitan
Advanced Reporting
Automated Custom Reports
Customizable Dashboards
Dashboards & Reports
Reporting
Sales Insights & Reporting
Work in Progress Reporting

Resource Management (2 vs 0)

FeatureMAPCONServiceTitan
Crew Scheduling
Planning and Scheduling

Sales (0 vs 13)

FeatureMAPCONServiceTitan
Client Specific Pricing
Customizable Memberships
Estimates
Field Estimates
Leads
Mobile Estimates
Pipeline Management
Pricebook
Pricebook Pro
Professional Presentation
Proposals
Quotes & Proposals
Sales Pro

Sales Automation (0 vs 1)

FeatureMAPCONServiceTitan
Sales Plays

Sales Intelligence (0 vs 1)

FeatureMAPCONServiceTitan
Convex

Service Management (0 vs 4)

FeatureMAPCONServiceTitan
Equipment History
Equipment Management
Service Agreements
Work Order Management

Services (2 vs 0)

FeatureMAPCONServiceTitan
Customization Services
Data Conversion

Unique Features

Only in MAPCON (29)

Advanced Administration
Advanced Human Resources
Advanced Inventory
Advanced Purchasing
Advanced System Utilities
Barcoding Module
Checklists
Interface Module
Service Billing
Tool Control
Work Order Resource Scheduler
Warranty Tracking
Safety Procedures Tracking
Preventive Maintenance
Work Request Management
Equipment Database
Inventory Management
External Software Integration
Concurrent User Licensing
Multilingual Capabilities

+ 9 more unique features

Only in ServiceTitan (111)

Accounting
Accounts Payable
AR/AP Management
Invoicing
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro

+ 91 more unique features

Want to build your own alternative to MAPCON or ServiceTitan?

Analyze it with Reap