MAPCON vs ServiceMax
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
MAPCON offers more features (31 vs 22) and fewer integrations (1 vs 4). Starting price: MAPCON at $35/mo vs ServiceMax at Contact Sales. MAPCON has 30 unique features while ServiceMax has 21 unique features, with 1 features in common.
| MAPCON | ServiceMax | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 31 | 22 |
| AI-Powered Features | 0 | 2 |
| Starting Price | $35/mo | Contact Sales |
| Pricing Tiers | 2 | 0 |
| Integrations | 1 | 4 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 50% |
Feature Comparison by Category
AI/Machine Learning (0 vs 1)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Optimization Engine |
Advanced Module (11 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Advanced Administration | ||
| Advanced Human Resources | ||
| Advanced Inventory | ||
| Advanced Purchasing | ||
| Advanced System Utilities | ||
| Barcoding Module | ||
| Checklists | ||
| Interface Module | ||
| Service Billing | ||
| Tool Control | ||
| Work Order Resource Scheduler |
Analytics (0 vs 1)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Performance Analytics |
Asset Management (1 vs 1)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Installed Base and Asset Lifecycle Management | ||
| Warranty Tracking |
Automation (0 vs 2)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Automate and Streamline Workflows | ||
| Entitlements Engine |
Cloud/Infrastructure (0 vs 1)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Cloud and Mobile-First Architecture |
Compliance (1 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Safety Procedures Tracking |
Contract Management (0 vs 1)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Contracts, Warranties, and Entitlements Management |
Core Maintenance (3 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Preventive Maintenance | ||
| Work Order Management | ||
| Work Request Management |
Customer Engagement (0 vs 1)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Customer Self-Service and Engagement |
Data Management (2 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Equipment Database | ||
| Inventory Management |
Integration (1 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| External Software Integration |
Integrations (0 vs 2)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Integration with Existing Systems | ||
| Salesforce Integration |
IoT (0 vs 1)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| IoT Integration |
Licensing (1 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Concurrent User Licensing |
Localization (1 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Multilingual Capabilities |
Maintenance Management (0 vs 1)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Preventive Maintenance |
Management (1 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Multi-Site Management |
Mobile (1 vs 1)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Mobile Integration | ||
| Mobile-First Tools for Technicians |
Monitoring (2 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Equipment Downtime Tracking | ||
| Meter & Gauge Readings |
Onboarding (1 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Setup Wizard |
Remote Support (0 vs 4)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Augmented Reality Tools | ||
| Chat Functionality | ||
| Remote Service | ||
| Video Conferencing |
Reporting (1 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Reporting |
Resource Management (2 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Crew Scheduling | ||
| Planning and Scheduling |
Scheduling (0 vs 2)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Optimize Scheduling and Dispatch | ||
| Service Board |
Security (0 vs 1)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Enterprise-Grade Security |
Services (2 vs 0)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Customization Services | ||
| Data Conversion |
Work Management (0 vs 1)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Work Execution Management |
Workflow Management (0 vs 1)
| Feature | MAPCON | ServiceMax |
|---|---|---|
| Service Flow Engine |
Unique Features
Only in MAPCON (30)
Advanced Administration
Advanced Human Resources
Advanced Inventory
Advanced Purchasing
Advanced System Utilities
Barcoding Module
Checklists
Interface Module
Service Billing
Tool Control
Work Order Resource Scheduler
Warranty Tracking
Safety Procedures Tracking
Work Order Management
Work Request Management
Equipment Database
Inventory Management
External Software Integration
Concurrent User Licensing
Multilingual Capabilities
+ 10 more unique features
Only in ServiceMax (21)
Optimization Engine
Performance Analytics
Installed Base and Asset Lifecycle Management
Automate and Streamline Workflows
Entitlements Engine
Cloud and Mobile-First Architecture
Contracts, Warranties, and Entitlements Management
Customer Self-Service and Engagement
Integration with Existing Systems
Salesforce Integration
IoT Integration
Mobile-First Tools for Technicians
Augmented Reality Tools
Chat Functionality
Remote Service
Video Conferencing
Optimize Scheduling and Dispatch
Service Board
Enterprise-Grade Security
Work Execution Management
+ 1 more unique features
Want to build your own alternative to MAPCON or ServiceMax?
Analyze it with Reap