MaintainX vs ServiceTitan
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
MaintainX offers fewer features (97 vs 113) and more integrations (9 vs 7). Starting price: MaintainX at $25/mo vs ServiceTitan at Contact Sales. MaintainX has 96 unique features while ServiceTitan has 112 unique features, with 1 features in common.
| MaintainX | ServiceTitan | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 97 | 113 |
| AI-Powered Features | 14 | 4 |
| Starting Price | $25/mo | Contact Sales |
| Pricing Tiers | 4 | 3 |
| Integrations | 9 | 7 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 73% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Atlas: AI Assistant | ||
| Titan Intelligence |
AI Features (6 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| AI-Powered Anomaly Detection | ||
| AI-Powered Procedure Generation | ||
| AI-Powered Reporting | ||
| Anomaly Detection | ||
| MaintainX CoPilot | ||
| Smart Time Estimates |
Accounting (0 vs 10)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| AR/AP Management | ||
| Accounting | ||
| Accounts Payable | ||
| Invoicing | ||
| Job Costing | ||
| Multi-Party Billing | ||
| Procure-to-Pay | ||
| Progress Billing | ||
| Three-Way Matching | ||
| Transaction Hub |
Analytics & Reporting (14 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Advanced Analytics | ||
| Asset Health Insights | ||
| Custom Reporting Dashboards | ||
| Downtime Tracking | ||
| Labor Utilization Insights | ||
| Mean Time Between Failure (MTBF) | ||
| Meter-Based Analytics | ||
| Pre-Built Standard Reports | ||
| Procedure Scores | ||
| Real-Time Insights | ||
| Report Builder | ||
| Reporting | ||
| Reporting Filters | ||
| Root Cause Analysis |
Asset Management (6 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Asset & Location Hierarchies | ||
| Asset Management | ||
| Asset Status Monitoring | ||
| Multi-Asset Work Orders | ||
| Unlimited Assets | ||
| Unlimited Locations |
Automation (0 vs 2)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Automated Alerts | ||
| Automated Form Triggers |
Business Management (0 vs 3)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Aspire | ||
| Conduit | ||
| Multi-Tenant Management |
CRM (0 vs 4)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Atlas CRM | ||
| Customer History | ||
| Customer Relationship Management | ||
| Deal Tracking |
Collaboration (2 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| External Work Orders | ||
| Real-Time Messaging |
Communication (0 vs 4)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Automated SMS | ||
| Call Recording | ||
| Contact Center Pro | ||
| Two Way SMS |
Compliance & Safety (1 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Checklists & Inspections |
Core Functionality (1 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Work Orders |
Customer Experience (0 vs 4)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Client Portal | ||
| Customer Portal | ||
| Online Estimates & Proposals | ||
| Self-Service |
Customization (4 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Custom Asset & Location Fields | ||
| Custom Parts & PO Fields | ||
| Custom Request Fields | ||
| Custom Work Order Fields |
Data Export (2 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Historical Data Exports | ||
| Work Order Exports |
Data Management (3 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Data Imports | ||
| Unified Data Model | ||
| Unlimited Historical Data Retention |
Dispatch & Scheduling (0 vs 5)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Dispatch | ||
| Dispatch Pro | ||
| Schedule Assistant | ||
| Scheduling | ||
| Scheduling Pro |
Enterprise Features (6 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Enterprise Service Level Agreement | ||
| Global Assets | ||
| Global Parts | ||
| Global Procedures | ||
| Global Reporting | ||
| Multi-Site Management & Reporting |
Field Operations (0 vs 17)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Automated Checklists | ||
| Conditional Logic Forms | ||
| Crew Management | ||
| Daily Logs | ||
| Equipment Scanning | ||
| Field Application | ||
| Field Findings | ||
| Field Pro | ||
| FieldRoutes | ||
| Fleet Pro | ||
| Forms | ||
| GPS Tracking | ||
| Optimized Routing | ||
| Real-time Technician Tracking | ||
| Service Tasking |
Field Support (1 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Real-Time Repair Assistance |
Financial Management (3 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Straight Line Depreciation | ||
| Time & Cost Reporting | ||
| Time & Cost Tracking |
Front Office (0 vs 3)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Call Booking | ||
| Job Booking | ||
| Online Booking |
HR & Payroll (0 vs 7)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Automated Commission Tracking | ||
| Automated Timesheets | ||
| Commission Tracking | ||
| Office Timesheets | ||
| Payroll Management | ||
| Prevailing Wages | ||
| Timekeeping |
Integrations (0 vs 4)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| API | ||
| Accounting APIs | ||
| Accounting Integrations | ||
| Partner Integrations |
Integrations & API (4 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Business Integrations | ||
| Custom ERP Integrations | ||
| OT Data Connectors | ||
| Open REST API |
Inventory Management (5 vs 6)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Cycle Counting | ||
| Inventory App | ||
| Low Stock Alerts | ||
| Materials Tracking | ||
| Multi-Location Parts | ||
| Parts Inventory | ||
| Parts Inventory Tracking | ||
| Purchase Orders & Inventory | ||
| Purchasing | ||
| Purchasing & Inventory | ||
| Truck Replenishment |
IoT Integration (1 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| IoT Sensors |
Knowledge Management (1 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Tribal Knowledge Capture |
Maintenance Management (1 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Preventive Maintenance |
Marketing (0 vs 4)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Adaptive Marketing | ||
| Atlas Marketing | ||
| Marketing | ||
| Marketing Pro |
Mobile & Field Features (2 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Offline Mode | ||
| QR & Barcode Scanning |
Payment Processing (0 vs 4)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Financing | ||
| Integrated Financing | ||
| Online Bill Pay | ||
| Payments |
Preventive Maintenance (3 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Condition-Based Maintenance | ||
| Meters | ||
| Repeating Work Orders |
Procedures & Documentation (4 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Procedures with Conditional Logic | ||
| Procedures with Inspection Checks | ||
| Procedures with Signature Capture | ||
| Unlimited Procedures |
Procurement (2 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Purchase Orders | ||
| Unlimited Vendors |
Project Management (0 vs 8)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Adjustable Capability Planning | ||
| Change Orders | ||
| Document Management | ||
| Job History | ||
| Project Financials | ||
| Project Management | ||
| Project Tracking | ||
| RFIs & Change Orders |
Reporting & Analytics (0 vs 7)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Advanced Reporting | ||
| Automated Custom Reports | ||
| Customizable Dashboards | ||
| Dashboards & Reports | ||
| Reporting | ||
| Sales Insights & Reporting | ||
| Work in Progress Reporting |
Reporting & Automation (1 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Automatically Share Reports & Dashboards |
Resource Planning (4 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Calendar-Based Scheduling | ||
| Custom Work Schedules | ||
| Labor Utilization Optimization | ||
| Workload-Based Scheduling |
Sales (0 vs 13)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Client Specific Pricing | ||
| Customizable Memberships | ||
| Estimates | ||
| Field Estimates | ||
| Leads | ||
| Mobile Estimates | ||
| Pipeline Management | ||
| Pricebook | ||
| Pricebook Pro | ||
| Professional Presentation | ||
| Proposals | ||
| Quotes & Proposals | ||
| Sales Pro |
Sales Automation (0 vs 1)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Sales Plays |
Sales Intelligence (0 vs 1)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Convex |
Security & Administration (3 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Custom User Permissions | ||
| SAML-based Single Sign-On (SSO) | ||
| Workstation Mode |
Service Management (0 vs 4)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Equipment History | ||
| Equipment Management | ||
| Service Agreements | ||
| Work Order Management |
Support (5 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| 24/7 Support | ||
| Dedicated Account Manager | ||
| Live Training Webinars | ||
| Support Center | ||
| Training Academy |
User Management (1 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Requester Users |
Work Order Management (4 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Unlimited Work Orders | ||
| Work Order Templates | ||
| Work Orders with Attached Images | ||
| Work Orders with Attached Procedures |
Work Request Management (2 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Custom Request Routing | ||
| Request Portals |
Workflow & Automation (5 vs 0)
| Feature | MaintainX | ServiceTitan |
|---|---|---|
| Automated Corrective Actions | ||
| Custom Workflow Automations | ||
| Escalation Protocols | ||
| Purchase Order Approval Workflows | ||
| Work Order Approvals |
Unique Features
Only in MaintainX (96)
AI-Powered Anomaly Detection
AI-Powered Procedure Generation
AI-Powered Reporting
Anomaly Detection
MaintainX CoPilot
Smart Time Estimates
Advanced Analytics
Asset Health Insights
Custom Reporting Dashboards
Downtime Tracking
Labor Utilization Insights
Mean Time Between Failure (MTBF)
Meter-Based Analytics
Pre-Built Standard Reports
Procedure Scores
Real-Time Insights
Report Builder
Reporting Filters
Root Cause Analysis
Asset & Location Hierarchies
+ 76 more unique features
Only in ServiceTitan (112)
Accounting
Accounts Payable
AR/AP Management
Invoicing
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro
+ 92 more unique features
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