Loyalzoo vs Trustpilot Business

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Loyalzoo offers fewer features (36 vs 52) and more integrations (6 vs 5). Starting price: Loyalzoo at $77/mo vs Trustpilot Business at $339/mo. Loyalzoo has 36 unique features while Trustpilot Business has 52 unique features, with 0 features in common.

LoyalzooTrustpilot Business
CategoryCustomer SuccessCustomer Success
Total Features3652
AI-Powered Features32
Starting Price$77/mo$339/mo
Pricing Tiers35
Integrations65
Shared Features0
Shared Integrations0
Data Quality80%90%

Feature Comparison by Category

AI (0 vs 2)

FeatureLoyalzooTrustpilot Business
AI-Assisted Review Responses
Review Highlights

Accessibility (1 vs 0)

FeatureLoyalzooTrustpilot Business
No App Download Required

Admin & Security (0 vs 1)

FeatureLoyalzooTrustpilot Business
Single Sign-On (SSO)

Analytics & Reporting (0 vs 13)

FeatureLoyalzooTrustpilot Business
Analytics Explorer
Enhanced Insights
Invitation Conversion Dashboard
Market Insights
My Competitors
Reply Data
Search Engagement Reports
Service Reviews Analytics
Topics Reports with Sentiment Analysis
TrustScore
TrustScore Forecast
Trustpilot Data Solutions
Visitor Insights

Automation (0 vs 3)

FeatureLoyalzooTrustpilot Business
Automated Feedback Service (AFS)
Automated Monthly Invitations
Review Collection

Branding (1 vs 0)

FeatureLoyalzooTrustpilot Business
Branded PWA

Customer Management (1 vs 0)

FeatureLoyalzooTrustpilot Business
Customer Registration

Customization (0 vs 4)

FeatureLoyalzooTrustpilot Business
Brand-boosting Customization
Customizable Reminder Emails
Customizable Review Invitation Email Templates
Trustpilot Profile Page Customizations

Data Management (1 vs 1)

FeatureLoyalzooTrustpilot Business
Customer Data Ownership
Export Service Reviews

Feedback Management (0 vs 3)

FeatureLoyalzooTrustpilot Business
Reply to Reviews
Review Follow-up Questions
Review Tagging and Filtering

Integration (0 vs 5)

FeatureLoyalzooTrustpilot Business
Connect API
Google Store Ratings
Integrations for Replying to Reviews
Integrations for Review Invitations
Salesforce Integration

Integrations (6 vs 0)

FeatureLoyalzooTrustpilot Business
Apple Wallet Integration
Custom API Integrations
E-commerce Integration
Google Wallet Integration
Mobile App Integration
ePOS Integration

Loyalty (7 vs 0)

FeatureLoyalzooTrustpilot Business
Digital Loyalty Card
Lucky Draw Rewards
Points-Based Loyalty
Stamp Cards
Subscriber Exclusive Rewards
Targeted Rewards
Tiered Rewards

Management (1 vs 0)

FeatureLoyalzooTrustpilot Business
Multi-Location Support

Marketing (7 vs 12)

FeatureLoyalzooTrustpilot Business
Asset Builder
Birthday Treats
Customer Segmentation
Customer Tagging
Customizable Assets
Downloadable Trustpilot Assets
Email Marketing
Email Signature and Newsletter TrustBox
Flex Widget with Review Highlights
Flex Widget with TrustScore
Image and Video Generators
Marketing Widgets
Promotions for Trustpilot Profile Page
Push Notifications
Review Spotlight

Marketing Automation (1 vs 0)

FeatureLoyalzooTrustpilot Business
Handsfree Marketing

Moderation (0 vs 2)

FeatureLoyalzooTrustpilot Business
Automated Fraud Detection
Flag Suspicious Reviews

Payments (6 vs 0)

FeatureLoyalzooTrustpilot Business
Automated Card Updates
Bank Direct Debit
Card on File
Recurring Payments
Split Payments
Stripe Payment Processing

Reporting (1 vs 0)

FeatureLoyalzooTrustpilot Business
Customer Dashboards

Review Management (0 vs 2)

FeatureLoyalzooTrustpilot Business
Location Reviews
Product Reviews

SEO (0 vs 1)

FeatureLoyalzooTrustpilot Business
Review SEO

Subscriptions (2 vs 0)

FeatureLoyalzooTrustpilot Business
Membership Benefits Tracking
Subscriptions & Memberships

Support (1 vs 3)

FeatureLoyalzooTrustpilot Business
Dedicated Customer Success Manager
Expert Implementation and Strategic Support
Live Chat Support
Staff Training

Unique Features

Only in Loyalzoo (36)

No App Download Required
Branded PWA
Customer Registration
Customer Data Ownership
Apple Wallet Integration
Custom API Integrations
E-commerce Integration
ePOS Integration
Google Wallet Integration
Mobile App Integration
Digital Loyalty Card
Lucky Draw Rewards
Points-Based Loyalty
Stamp Cards
Subscriber Exclusive Rewards
Targeted Rewards
Tiered Rewards
Multi-Location Support
Birthday Treats
Customer Segmentation

+ 16 more unique features

Only in Trustpilot Business (52)

Single Sign-On (SSO)
AI-Assisted Review Responses
Review Highlights
Analytics Explorer
Enhanced Insights
Invitation Conversion Dashboard
Market Insights
My Competitors
Reply Data
Search Engagement Reports
Service Reviews Analytics
Topics Reports with Sentiment Analysis
Trustpilot Data Solutions
TrustScore
TrustScore Forecast
Visitor Insights
Automated Feedback Service (AFS)
Automated Monthly Invitations
Review Collection
Brand-boosting Customization

+ 32 more unique features

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