Loyalzoo vs Simplesat
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Loyalzoo offers fewer features (36 vs 79) and fewer integrations (6 vs 16). Starting price: Loyalzoo at $77/mo vs Simplesat at $119/mo. Loyalzoo has 36 unique features while Simplesat has 79 unique features, with 0 features in common.
| Loyalzoo | Simplesat | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 36 | 79 |
| AI-Powered Features | 3 | 2 |
| Starting Price | $77/mo | $119/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 6 | 16 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 95% |
Feature Comparison by Category
AI Features (0 vs 2)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| AI-Generated Questions | ||
| Topic Detection |
Accessibility (1 vs 0)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| No App Download Required |
Account Management (0 vs 1)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Multi-Brand Support |
Automation (0 vs 1)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Automated Follow-Up Reminders |
Billing (0 vs 2)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Credit Card Payments | ||
| Wire Payments |
Branding (1 vs 0)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Branded PWA |
Compliance (0 vs 2)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| On-Demand Security Reviews | ||
| TOS and DPA Customization |
Customer Management (1 vs 1)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Customer Management | ||
| Customer Registration |
Customization (0 vs 2)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Survey Branding | ||
| Survey URL Customization |
Data Management (1 vs 2)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| CSV Customer Import | ||
| CSV Data Export | ||
| Customer Data Ownership |
Delivery Methods (0 vs 4)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Direct Email Delivery | ||
| Direct Link Surveys | ||
| Email Embed | ||
| Web Embed Surveys |
Design (0 vs 2)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Custom Rating Icons | ||
| Mobile Responsive Design |
Email Features (0 vs 3)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Custom Email Templates | ||
| Personalized Emails | ||
| Send from Custom Domain |
Features (0 vs 1)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Dynamic Placeholders |
Feedback Management (0 vs 2)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Feedback Tags | ||
| Private Notes |
Integrations (6 vs 14)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Apple Wallet Integration | ||
| Autotask Integration | ||
| BrightGauge Integration | ||
| ConnectWise Integration | ||
| Custom API Integrations | ||
| Custom Integrations | ||
| E-commerce Integration | ||
| Freshdesk Integration | ||
| Google Wallet Integration | ||
| Infusionsoft Integration | ||
| Intercom Integration | ||
| Microsoft Teams Integration | ||
| Mobile App Integration | ||
| Power BI Integration | ||
| Public API |
Limits (0 vs 1)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Monthly Email Send Limit |
Localization (0 vs 1)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Multi-Language Support |
Loyalty (7 vs 0)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Digital Loyalty Card | ||
| Lucky Draw Rewards | ||
| Points-Based Loyalty | ||
| Stamp Cards | ||
| Subscriber Exclusive Rewards | ||
| Targeted Rewards | ||
| Tiered Rewards |
Management (1 vs 0)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Multi-Location Support |
Marketing (7 vs 0)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Birthday Treats | ||
| Customer Segmentation | ||
| Customer Tagging | ||
| Email Marketing | ||
| Push Notifications | ||
| SMS Marketing | ||
| Targeted Promotions |
Marketing Automation (1 vs 0)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Handsfree Marketing |
Notifications (0 vs 2)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Instant Email Notifications | ||
| Summary Emails |
Payments (6 vs 0)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Automated Card Updates | ||
| Bank Direct Debit | ||
| Card on File | ||
| Recurring Payments | ||
| Split Payments | ||
| Stripe Payment Processing |
Reporting (1 vs 10)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Advanced Filtering | ||
| Answers Drilldown | ||
| Automated Reports | ||
| Custom Dashboards | ||
| Customer Dashboards | ||
| Feedback Details View | ||
| Pivot Table Reports | ||
| Printable PDF Reports | ||
| Response Rate Reporting | ||
| Saved Filters and Views | ||
| Survey Dashboards |
Review Generation (0 vs 2)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Automated 5-Star Review Requests | ||
| Review Display Buttons |
Security (0 vs 8)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Custom Roles | ||
| Directory Sync | ||
| Enterprise SSO | ||
| Granular User Permissions | ||
| SIEM Activity Stream | ||
| SSO with Google and Microsoft | ||
| Two-Factor Authentication | ||
| User Activity Logs |
Subscriptions (2 vs 0)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Membership Benefits Tracking | ||
| Subscriptions & Memberships |
Support (1 vs 6)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Design and Code Support | ||
| Email Support | ||
| Live Chat Support | ||
| Migration Assistance | ||
| Phone Support | ||
| Staff Training |
Survey Customization (0 vs 1)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Customizable Surveys |
Survey Features (0 vs 3)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Conditional Logic | ||
| Multi-Question Surveys | ||
| Multiple Question Types |
Survey Types (0 vs 3)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| CES (Customer Effort Score) Surveys | ||
| CSAT Surveys | ||
| NPS (Net Promoter Score) Surveys |
Testimonials (0 vs 3)
| Feature | Loyalzoo | Simplesat |
|---|---|---|
| Customizable Feedback Widgets | ||
| Live Satisfaction Score Widget | ||
| One-Click Feedback Publishing |
Unique Features
Only in Loyalzoo (36)
No App Download Required
Branded PWA
Customer Registration
Customer Data Ownership
Apple Wallet Integration
Custom API Integrations
E-commerce Integration
ePOS Integration
Google Wallet Integration
Mobile App Integration
Digital Loyalty Card
Lucky Draw Rewards
Points-Based Loyalty
Stamp Cards
Subscriber Exclusive Rewards
Targeted Rewards
Tiered Rewards
Multi-Location Support
Birthday Treats
Customer Segmentation
+ 16 more unique features
Only in Simplesat (79)
Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates
+ 59 more unique features
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