Lookback vs WalkMe
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Lookback offers fewer features (41 vs 54) and more integrations (27 vs 3). Starting price: Lookback at $99/mo vs WalkMe at Contact Sales. Lookback has 41 unique features while WalkMe has 54 unique features, with 0 features in common.
| Lookback | WalkMe | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 41 | 54 |
| AI-Powered Features | 5 | 7 |
| Starting Price | $99/mo | Contact Sales |
| Pricing Tiers | 4 | 2 |
| Integrations | 27 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 71% | 90% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | Lookback | WalkMe |
|---|---|---|
| Always-On AI | ||
| Contextual AI Assistance | ||
| On-Demand AI |
AI Features (5 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| AI Highlight Detection | ||
| AI Insights Report | ||
| AI Summary Generation | ||
| AI Transcription | ||
| Sentiment Analysis |
Administration (0 vs 1)
| Feature | Lookback | WalkMe |
|---|---|---|
| Admin Center |
Analysis (5 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| Annotation Tools | ||
| Comparison View | ||
| Interactive Heatmaps | ||
| Keyword Search | ||
| Tagging System |
Analytics (1 vs 13)
| Feature | Lookback | WalkMe |
|---|---|---|
| 3-Year Data Retention | ||
| Activity Board | ||
| Analytics Dashboard | ||
| Application Visibility & Analytics | ||
| Custom Dashboards | ||
| Discovery | ||
| Events Tracking | ||
| Flow Analytics | ||
| Full Digital Experience Analytics (DxA) | ||
| Insights | ||
| Reports | ||
| Session Playback | ||
| System Overview | ||
| UI Intelligence |
Automation (0 vs 4)
| Feature | Lookback | WalkMe |
|---|---|---|
| ActionBot | ||
| Personalized Guidance & Automation | ||
| Workflow Accelerators | ||
| Workflow Automation |
Change Management (0 vs 1)
| Feature | Lookback | WalkMe |
|---|---|---|
| Change Management |
Collaboration (2 vs 1)
| Feature | Lookback | WalkMe |
|---|---|---|
| Clip Sharing | ||
| Real-Time Collaboration | ||
| Team Collaboration |
Compliance (2 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| Compliance Reports | ||
| Consent Management |
Content Management (0 vs 3)
| Feature | Lookback | WalkMe |
|---|---|---|
| Builder Assistant | ||
| Content Manager | ||
| Editor |
Core (2 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| Screen Sharing | ||
| Video Recording |
Customization (1 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| Custom Branding |
Data Management (1 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| Export & Download |
Design & Branding (0 vs 2)
| Feature | Lookback | WalkMe |
|---|---|---|
| Branding & White-Labeling | ||
| Theming |
Documentation (0 vs 1)
| Feature | Lookback | WalkMe |
|---|---|---|
| Stories |
Feedback (0 vs 1)
| Feature | Lookback | WalkMe |
|---|---|---|
| Surveys |
Guidance & Content (0 vs 1)
| Feature | Lookback | WalkMe |
|---|---|---|
| Interactive In-App Guides |
Hosting & Infrastructure (0 vs 4)
| Feature | Lookback | WalkMe |
|---|---|---|
| Data Storage & Security - Private Cloud | ||
| Private S3 Bucket | ||
| Regional Cloud Residency | ||
| Static File Storage |
Integration (2 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| API Access | ||
| Webhook Support |
Integrations (0 vs 2)
| Feature | Lookback | WalkMe |
|---|---|---|
| API Permissions including SIEM Integration | ||
| Integration Center |
Localization (1 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| Multi-language Support |
Moderation (1 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| Live Moderation Tools |
Multi-Language (0 vs 2)
| Feature | Lookback | WalkMe |
|---|---|---|
| Localization | ||
| Multi-Language & Localization Support |
Navigation (0 vs 1)
| Feature | Lookback | WalkMe |
|---|---|---|
| WalkMe Menu |
Onboarding (0 vs 1)
| Feature | Lookback | WalkMe |
|---|---|---|
| Personalized Onboarding & Product Tours |
Personalization (0 vs 1)
| Feature | Lookback | WalkMe |
|---|---|---|
| Personalization & Segmentation |
Platform (1 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| Mobile App |
Platform Extensibility (0 vs 2)
| Feature | Lookback | WalkMe |
|---|---|---|
| Extensions | ||
| WalkMe API |
Post-Production (1 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| Video Editing |
Privacy & Compliance (0 vs 2)
| Feature | Lookback | WalkMe |
|---|---|---|
| Advanced Censorship Controls | ||
| End-User Hashing |
Recruiting (3 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| Participant Incentives | ||
| Participant Portal | ||
| Participant Recruitment |
Security (2 vs 5)
| Feature | Lookback | WalkMe |
|---|---|---|
| Access Controls | ||
| Custom Roles & Permissions | ||
| Data Privacy Controls | ||
| Proxy Support | ||
| Session Timeout | ||
| Single-Sign-On (SSO) | ||
| Two Factor Authentication (2FA) |
Security & Auditing (0 vs 1)
| Feature | Lookback | WalkMe |
|---|---|---|
| Activity Log |
Storage (1 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| Video Storage |
Study Design (2 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| Survey Integration | ||
| Task Management |
Study Types (4 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| DIY Study Mode | ||
| Focus Group Mode | ||
| Interview Mode | ||
| Moderated Sessions |
Templates (1 vs 2)
| Feature | Lookback | WalkMe |
|---|---|---|
| Pre-configured Templates | ||
| Solutions Gallery | ||
| Template Library |
Testing (3 vs 0)
| Feature | Lookback | WalkMe |
|---|---|---|
| A/B Testing | ||
| Mobile Testing | ||
| Prototype Testing |
Unique Features
Only in Lookback (41)
AI Highlight Detection
AI Insights Report
AI Summary Generation
AI Transcription
Sentiment Analysis
Annotation Tools
Comparison View
Interactive Heatmaps
Keyword Search
Tagging System
Analytics Dashboard
Clip Sharing
Team Collaboration
Compliance Reports
Consent Management
Screen Sharing
Video Recording
Custom Branding
Export & Download
API Access
+ 21 more unique features
Only in WalkMe (54)
Admin Center
Always-On AI
Contextual AI Assistance
On-Demand AI
3-Year Data Retention
Activity Board
Application Visibility & Analytics
Custom Dashboards
Discovery
Events Tracking
Flow Analytics
Full Digital Experience Analytics (DxA)
Insights
Reports
Session Playback
System Overview
UI Intelligence
ActionBot
Personalized Guidance & Automation
Workflow Accelerators
+ 34 more unique features
Want to build your own alternative to Lookback or WalkMe?
Analyze it with Reap