Lobbytrack vs Zoho Assist
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Lobbytrack offers more features (50 vs 23) and more integrations (8 vs 0). Starting price: Lobbytrack at $50/mo vs Zoho Assist at Free. Lobbytrack has 50 unique features while Zoho Assist has 23 unique features, with 0 features in common.
| Lobbytrack | Zoho Assist | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 50 | 23 |
| AI-Powered Features | 0 | 0 |
| Starting Price | $50/mo | Free |
| Pricing Tiers | 4 | 2 |
| Integrations | 8 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 60% |
Feature Comparison by Category
Access Control (1 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Deny Condition |
Administration (0 vs 2)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Bulk Deployment | ||
| Customization and Branding |
Advanced Support (0 vs 1)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Remote Camera Sharing |
Applications (3 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Employee App | ||
| Guard App | ||
| Lobby App (for reception) |
Automation (1 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Auto Sign Out |
Badge Management (4 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Badge Designs by Visit Types | ||
| Badge Printing | ||
| Conditional Badge Elements | ||
| Pre-Designed Badge Templates |
Communication (0 vs 5)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Email, SMS, and Join Link Invitations | ||
| Screen Sharing | ||
| Session Recording and Sharing | ||
| Text, Audio, and Video Chat | ||
| Video Conferencing |
Compatibility (0 vs 1)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Cross-Platform Support |
Compliance (1 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Visit Agreements |
Core Functionality (2 vs 2)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Remote Support | ||
| Staff Sign In / Out | ||
| Unattended Remote Access | ||
| Visitor Sign In / Out |
Customization (3 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Custom Branding | ||
| Fully Customizable Designer | ||
| Multiple Sign-In Flows |
Data Collection (3 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Driver License Scanning | ||
| ID Documents Capture | ||
| Photo Capture |
Developer Tools (1 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| API Access |
Diagnostics (0 vs 1)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Diagnostic Troubleshooting Tools |
Emergency Management (1 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Emergency Messaging & Evacuation Management |
HR & Payroll (1 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Employee Sign-In / Attendance Tracking |
Integration (0 vs 1)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| SDKs, APIs, and Webhooks |
Integrations (6 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Access Control Integration | ||
| Active Directory Integration | ||
| Eventleaf Integration | ||
| Slack Notifications | ||
| Teams Notifications | ||
| Zapier Integration |
Mobile (0 vs 2)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Mobile App - Customer | ||
| Mobile App - Technician |
Monitoring (1 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Location Capacity |
Notifications (9 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Email Notifications | ||
| Host Notifications | ||
| Notify Reception | ||
| Notify Security | ||
| Notify Visitor | ||
| SMS Notifications | ||
| Visit Canceled | ||
| Visit Scheduled | ||
| Visitor Sign In Denied |
Operations (3 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Pre-Register Guests | ||
| Queue Management | ||
| Visit Scheduling by Employees |
Platform Support (1 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Android, iOS and Windows Apps |
Resource Management (1 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Meeting Rooms & Desk Booking |
Safety (2 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Health Screening | ||
| Touchless Sign-In (QR Code) |
Security (4 vs 2)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Alert Security | ||
| Incident Management | ||
| Single Sign On (SSO) | ||
| TLS 1.2 and AES 256-bit Encryption | ||
| Two-Factor Authentication | ||
| Watch List Check |
Support (2 vs 0)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| Email and Phone Support | ||
| Priority Support 24/7 |
Support Tools (0 vs 3)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| File Transfer | ||
| Multi-Monitor Navigation | ||
| Session Scheduling |
User Experience (0 vs 3)
| Feature | Lobbytrack | Zoho Assist |
|---|---|---|
| No Download Required for On-Demand Sessions | ||
| No Installation for Technicians | ||
| Self-Service Portal |
Unique Features
Only in Lobbytrack (50)
Deny Condition
Employee App
Guard App
Lobby App (for reception)
Auto Sign Out
Badge Designs by Visit Types
Badge Printing
Conditional Badge Elements
Pre-Designed Badge Templates
Visit Agreements
Staff Sign In / Out
Visitor Sign In / Out
Custom Branding
Fully Customizable Designer
Multiple Sign-In Flows
Driver License Scanning
ID Documents Capture
Photo Capture
API Access
Emergency Messaging & Evacuation Management
+ 30 more unique features
Only in Zoho Assist (23)
Bulk Deployment
Customization and Branding
Remote Camera Sharing
Email, SMS, and Join Link Invitations
Screen Sharing
Session Recording and Sharing
Text, Audio, and Video Chat
Video Conferencing
Cross-Platform Support
Remote Support
Unattended Remote Access
Diagnostic Troubleshooting Tools
SDKs, APIs, and Webhooks
Mobile App - Customer
Mobile App - Technician
TLS 1.2 and AES 256-bit Encryption
Two-Factor Authentication
File Transfer
Multi-Monitor Navigation
Session Scheduling
+ 3 more unique features
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