Lobbytrack vs Xurrent
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Lobbytrack offers more features (50 vs 41) and more integrations (8 vs 6). Starting price: Lobbytrack at $50/mo vs Xurrent at Contact Sales. Lobbytrack has 50 unique features while Xurrent has 41 unique features, with 0 features in common.
| Lobbytrack | Xurrent | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 50 | 41 |
| AI-Powered Features | 0 | 15 |
| Starting Price | $50/mo | Contact Sales |
| Pricing Tiers | 4 | 5 |
| Integrations | 8 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 80% |
Feature Comparison by Category
AI & Automation (0 vs 4)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| AI Automations | ||
| AI Virtual Agent | ||
| Intelligent Alerting & Routing | ||
| Sera AI |
Access Control (1 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Deny Condition |
Applications (3 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Employee App | ||
| Guard App | ||
| Lobby App (for reception) |
Asset Management (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Service Configuration & IT Asset Management |
Automation (1 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Auto Sign Out | ||
| Workflow Automation |
Badge Management (4 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Badge Designs by Visit Types | ||
| Badge Printing | ||
| Conditional Badge Elements | ||
| Pre-Designed Badge Templates |
Billing (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Managed Service Provider (MSP) Billing |
Change Management (0 vs 2)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Change Management | ||
| Release Management |
Communication & Status (0 vs 3)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Automated Status Updates | ||
| Public & Private Status Pages | ||
| Status Pages |
Compliance (1 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Visit Agreements |
Core Functionality (2 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Staff Sign In / Out | ||
| Visitor Sign In / Out |
Customization (3 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Custom Branding | ||
| Fully Customizable Designer | ||
| Multiple Sign-In Flows |
Data Collection (3 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Driver License Scanning | ||
| ID Documents Capture | ||
| Photo Capture |
Developer Tools (1 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| API Access |
E-Commerce (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Web Store |
Emergency Management (1 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Emergency Messaging & Evacuation Management |
Facilities Management (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Facilities Management |
Feedback & Analytics (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Customer Feedback |
Financial Management (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Financial Management |
HR & Payroll (1 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Employee Sign-In / Attendance Tracking |
HR Management (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| HR Management |
IT Operations (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| IT Operations Management (ITOM) |
Incident Management (0 vs 4)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| AI RCA & Postmortems | ||
| Coordinated Incident Response | ||
| Incident Management & Response | ||
| Problem Management |
Integration (0 vs 2)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Integrations | ||
| Service Integration and Management (SIAM) |
Integrations (6 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Access Control Integration | ||
| Active Directory Integration | ||
| Eventleaf Integration | ||
| Slack Notifications | ||
| Teams Notifications | ||
| Zapier Integration |
Knowledge Management (0 vs 2)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Knowledge Management | ||
| Scaleable Knowledge Base |
Mobile (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Mobile App |
Monitoring (1 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Location Capacity |
Notifications (9 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Email Notifications | ||
| Host Notifications | ||
| Notify Reception | ||
| Notify Security | ||
| Notify Visitor | ||
| SMS Notifications | ||
| Visit Canceled | ||
| Visit Scheduled | ||
| Visitor Sign In Denied |
Operations (3 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Pre-Register Guests | ||
| Queue Management | ||
| Visit Scheduling by Employees |
Platform Support (1 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Android, iOS and Windows Apps |
Portal (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Self-Service Portal |
Portfolio Management (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Portfolio Management |
Project Management (0 vs 2)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Project Management | ||
| SCRUM and Agile |
Reporting & Analytics (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Analytics & Reporting |
Resource Management (1 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Meeting Rooms & Desk Booking | ||
| Reservations |
Risk Management (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Risk Management |
Safety (2 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Health Screening | ||
| Touchless Sign-In (QR Code) |
Security (4 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Alert Security | ||
| Incident Management | ||
| Single Sign On (SSO) | ||
| Watch List Check |
Security & Collaboration (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Account Trusts |
Service Management (0 vs 5)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Enterprise Service Management (ESM) | ||
| Service Continuity Management | ||
| Service Desk | ||
| Service Hierarchy Browser (SHB) | ||
| Service Level Agreement (SLA) Management |
Support (2 vs 0)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Email and Phone Support | ||
| Priority Support 24/7 |
Time Management (0 vs 1)
| Feature | Lobbytrack | Xurrent |
|---|---|---|
| Time Tracking |
Unique Features
Only in Lobbytrack (50)
Deny Condition
Employee App
Guard App
Lobby App (for reception)
Auto Sign Out
Badge Designs by Visit Types
Badge Printing
Conditional Badge Elements
Pre-Designed Badge Templates
Visit Agreements
Staff Sign In / Out
Visitor Sign In / Out
Custom Branding
Fully Customizable Designer
Multiple Sign-In Flows
Driver License Scanning
ID Documents Capture
Photo Capture
API Access
Emergency Messaging & Evacuation Management
+ 30 more unique features
Only in Xurrent (41)
AI Automations
AI Virtual Agent
Intelligent Alerting & Routing
Sera AI
Service Configuration & IT Asset Management
Workflow Automation
Managed Service Provider (MSP) Billing
Change Management
Release Management
Automated Status Updates
Public & Private Status Pages
Status Pages
Web Store
Facilities Management
Customer Feedback
Financial Management
HR Management
AI RCA & Postmortems
Coordinated Incident Response
Incident Management & Response
+ 21 more unique features
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