Lobbytrack vs SysAid
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Lobbytrack offers more features (50 vs 40) and fewer integrations (8 vs 30). Starting price: Lobbytrack at $50/mo vs SysAid at $65/mo. Lobbytrack has 47 unique features while SysAid has 37 unique features, with 3 features in common.
| Lobbytrack | SysAid | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 50 | 40 |
| AI-Powered Features | 0 | 4 |
| Starting Price | $50/mo | $65/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 8 | 30 |
| Shared Features | 3 | |
| Shared Integrations | 4 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
Access (0 vs 1)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Mobile App |
Access Control (1 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Deny Condition |
Administration (0 vs 8)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Bulk Operations | ||
| Contract Management | ||
| Custom Fields | ||
| Document Management | ||
| Multi-Tenant Support | ||
| Notification Management | ||
| Portal Customization | ||
| Template Library |
Analytics (0 vs 2)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Incident Analytics | ||
| Predictive Analytics |
Applications (3 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Employee App | ||
| Guard App | ||
| Lobby App (for reception) |
Asset Management (0 vs 1)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Software License Optimization |
Automation (1 vs 3)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| AI-Powered Chatbot | ||
| Auto Sign Out | ||
| Custom Workflows | ||
| IT Automation |
Badge Management (4 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Badge Designs by Visit Types | ||
| Badge Printing | ||
| Conditional Badge Elements | ||
| Pre-Designed Badge Templates |
Compliance (1 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Visit Agreements |
Core (0 vs 12)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Asset Management | ||
| CMDB | ||
| Change Management | ||
| Incident Management | ||
| Knowledge Base | ||
| Problem Management | ||
| Queue Management | ||
| Request Fulfillment | ||
| SLA Management | ||
| Search and Filters | ||
| Service Catalog | ||
| Ticket Management |
Core Functionality (2 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Staff Sign In / Out | ||
| Visitor Sign In / Out |
Customization (3 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Custom Branding | ||
| Fully Customizable Designer | ||
| Multiple Sign-In Flows |
Data Collection (3 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Driver License Scanning | ||
| ID Documents Capture | ||
| Photo Capture |
Developer Tools (1 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| API Access |
Emergency Management (1 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Emergency Messaging & Evacuation Management |
HR & Payroll (1 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Employee Sign-In / Attendance Tracking |
Integration (0 vs 4)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| API Access | ||
| Email Integration | ||
| Third-Party Plugin Support | ||
| User Directory Integration |
Integrations (6 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Access Control Integration | ||
| Active Directory Integration | ||
| Eventleaf Integration | ||
| Slack Notifications | ||
| Teams Notifications | ||
| Zapier Integration |
Monitoring (1 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Location Capacity |
Notifications (9 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Email Notifications | ||
| Host Notifications | ||
| Notify Reception | ||
| Notify Security | ||
| Notify Visitor | ||
| SMS Notifications | ||
| Visit Canceled | ||
| Visit Scheduled | ||
| Visitor Sign In Denied |
Operations (3 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Pre-Register Guests | ||
| Queue Management | ||
| Visit Scheduling by Employees |
Platform Support (1 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Android, iOS and Windows Apps |
Reporting (0 vs 5)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Advanced Reporting | ||
| Compliance Reporting | ||
| Environmental Impact Tracking | ||
| Survey and Feedback | ||
| Time Tracking |
Resource Management (1 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Meeting Rooms & Desk Booking |
Safety (2 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Health Screening | ||
| Touchless Sign-In (QR Code) |
Security (4 vs 4)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Alert Security | ||
| Disaster Recovery Plan | ||
| Incident Management | ||
| Role-Based Access Control | ||
| Single Sign On (SSO) | ||
| Two-Factor Authentication | ||
| Version Control | ||
| Watch List Check |
Support (2 vs 0)
| Feature | Lobbytrack | SysAid |
|---|---|---|
| Email and Phone Support | ||
| Priority Support 24/7 |
Unique Features
Only in Lobbytrack (47)
Deny Condition
Employee App
Guard App
Lobby App (for reception)
Auto Sign Out
Badge Designs by Visit Types
Badge Printing
Conditional Badge Elements
Pre-Designed Badge Templates
Visit Agreements
Staff Sign In / Out
Visitor Sign In / Out
Custom Branding
Fully Customizable Designer
Multiple Sign-In Flows
Driver License Scanning
ID Documents Capture
Photo Capture
Emergency Messaging & Evacuation Management
Employee Sign-In / Attendance Tracking
+ 27 more unique features
Only in SysAid (37)
Mobile App
Bulk Operations
Contract Management
Custom Fields
Document Management
Multi-Tenant Support
Notification Management
Portal Customization
Template Library
Incident Analytics
Predictive Analytics
Software License Optimization
AI-Powered Chatbot
Custom Workflows
IT Automation
Asset Management
Change Management
CMDB
Knowledge Base
Problem Management
+ 17 more unique features
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