Kickserv vs ServiceMax
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Kickserv offers more features (23 vs 22) and more integrations (5 vs 4). Starting price: Kickserv at $60/mo vs ServiceMax at Contact Sales. Kickserv has 23 unique features while ServiceMax has 22 unique features, with 0 features in common.
| Kickserv | ServiceMax | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 23 | 22 |
| AI-Powered Features | 0 | 2 |
| Starting Price | $60/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 5 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 50% |
Feature Comparison by Category
AI/Machine Learning (0 vs 1)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Optimization Engine |
Analytics (0 vs 1)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Performance Analytics |
Asset Management (0 vs 1)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Installed Base and Asset Lifecycle Management |
Automation (1 vs 2)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Automate and Streamline Workflows | ||
| Automated Email & Text Reminders | ||
| Entitlements Engine |
Cloud/Infrastructure (0 vs 1)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Cloud and Mobile-First Architecture |
Contract Management (0 vs 1)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Contracts, Warranties, and Entitlements Management |
Customer Engagement (0 vs 1)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Customer Self-Service and Engagement |
Customer Management (2 vs 0)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Customer Management | ||
| Customer Portal |
Customization (2 vs 0)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Custom Data Fields | ||
| Custom Templates |
Documentation (2 vs 0)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Photos, Documents & Notes | ||
| Signature Approval |
Financial (1 vs 0)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Expense Tracking |
Integrations (1 vs 2)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Accounting Integration | ||
| Integration with Existing Systems | ||
| Salesforce Integration |
Invoicing (1 vs 0)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Invoicing |
IoT (0 vs 1)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| IoT Integration |
Lead Generation (1 vs 0)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Embeddable Contact Form |
Maintenance Management (0 vs 1)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Preventive Maintenance |
Marketing (1 vs 0)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Reviews Management |
Mobile (1 vs 1)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Mobile Job Management | ||
| Mobile-First Tools for Technicians |
Payments (1 vs 0)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Online Payments |
Pricing (1 vs 0)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Kickserv Kickback Rewards |
Remote Support (0 vs 4)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Augmented Reality Tools | ||
| Chat Functionality | ||
| Remote Service | ||
| Video Conferencing |
Reporting (2 vs 0)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Business Reports | ||
| Custom Reports |
Sales (2 vs 0)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Estimates | ||
| Pipeline View |
Scheduling (3 vs 2)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Dispatch Mapping | ||
| Job Scheduling | ||
| Optimize Scheduling and Dispatch | ||
| Rules-based Online Scheduling | ||
| Service Board |
Security (0 vs 1)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Enterprise-Grade Security |
Tracking (1 vs 0)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| GPS & Time Tracking |
Work Management (0 vs 1)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Work Execution Management |
Workflow Management (0 vs 1)
| Feature | Kickserv | ServiceMax |
|---|---|---|
| Service Flow Engine |
Unique Features
Only in Kickserv (23)
Automated Email & Text Reminders
Customer Management
Customer Portal
Custom Data Fields
Custom Templates
Photos, Documents & Notes
Signature Approval
Expense Tracking
Accounting Integration
Invoicing
Embeddable Contact Form
Reviews Management
Mobile Job Management
Online Payments
Kickserv Kickback Rewards
Business Reports
Custom Reports
Estimates
Pipeline View
Dispatch Mapping
+ 3 more unique features
Only in ServiceMax (22)
Optimization Engine
Performance Analytics
Installed Base and Asset Lifecycle Management
Automate and Streamline Workflows
Entitlements Engine
Cloud and Mobile-First Architecture
Contracts, Warranties, and Entitlements Management
Customer Self-Service and Engagement
Integration with Existing Systems
Salesforce Integration
IoT Integration
Preventive Maintenance
Mobile-First Tools for Technicians
Augmented Reality Tools
Chat Functionality
Remote Service
Video Conferencing
Optimize Scheduling and Dispatch
Service Board
Enterprise-Grade Security
+ 2 more unique features
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